Improving your business English vocabulary for the workplace

Charlotte Guest
Business people sat at a table together, two of them shaking hands.
وقت القراءة: 5 minutes

So, you’re thinking about brushing up on your business English and learning new business vocabulary. In today’s corporate world, having a good handle on basic business terms and business lingo can really set you apart. It’s not just about sounding smart in meetings or crafting the perfect email, though that’s part of it. It’s about feeling more confident and fitting in seamlessly with your colleagues and clients from around the globe. Plus, knowing the right words and phrases can help you navigate tricky situations, negotiate better deals, and make a great impression on customers.

Whether you’re attending business meetings, writing emails, or networking with colleagues, a strong grasp of business English vocabulary can set you apart and open doors to new opportunities.

So, let’s dive in and explore some ways to improve your business English vocabulary.

What business English should you learn?
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الخصوصية وملفات تعريف الارتباط (الكوكيز)

من خلال المشاهدة، فإنك توافق على أن تشارك بيرسون بيانات مشاهدتك لأغراض التسويق والتحليل لمدة عام، ويمكن إلغاء هذا الاتفاق عن طريق حذف ملفات تعريف الارتباط الخاصة بك.

Why business English vocabulary is important

Having a broad business English vocabulary is beneficial for several reasons:

  • Professionalism: Using appropriate and precise language showcases your professionalism and competence.
  • Business English expressions: Familiarity with common expressions, including idioms and jargon, is essential for fluency in corporate communication.
  • Clarity: Clear communication helps avoid misunderstandings and ensures your messages are understood.
  • Efficiency: Knowing the right terms can make your communication more concise and to the point.
  • Networking: Engaging in business discussions with the correct vocabulary helps build relationships and expand your professional network.

A good grasp of this is crucial for effective business conversations, helping you make a lasting impression on colleagues and clients.

Key areas to focus on in the business environment

Improving your business English vocabulary involves focusing on several key areas relevant to the workplace:

1. Common business terms

Understanding common business terms is fundamental. These include words and phrases used in meetings, negotiations and general business communication.

Examples of essential business vocabulary

To help you get started, here are some important examples of corporate vocabulary across different categories:

  • Agenda: A list of items to be discussed at a meeting.
  • Benchmark: A standard or point of reference against which things may be compared.
  • Stakeholder: A person with an interest or concern in a business.
  • ROI (Return on Investment): A measure of the profitability of an investment.
  • Balance sheet: A financial document that provides a snapshot of the company's financial status at a specific point in time.
  • Consensus: General agreement among a group of people. Example: "We need to reach a consensus before proceeding with the project."
  • Synergy: The combined effect greater than the sum of individual efforts. Example: "The merger will create synergies that benefit both companies."
  • New business: A business in its first few months or years of trading, often associated with entrepreneurship and potential for significant growth.

These terms are often part of the widely accepted corporate speak, which includes overused words and phrases in professional settings.

2. Industry-specific vocabulary

Different industries have their own jargon and specialized terms. Familiarise yourself with the vocabulary specific to your field. Here are a few examples.

Marketing

  • Conversion rate: The percentage of visitors to a website who take a desired action. Example: "Our new campaign improved the conversion rate significantly."
  • Customer journey: The complete experience a customer goes through when interacting with a company. Example: "Mapping the customer journey helps identify points of improvement."
  • Demographic segmentation: This includes variables such as age, gender, income, education and occupation.Example: "We tailored our marketing strategy to target millennials and Gen Z through social media platforms."

Finance

  • Diversification: Spreading investments to reduce risk.Example: "Diversification of the portfolio can protect against market volatility."
  • Depreciation: The reduction in the value of an asset over time. Example: "We need to account for depreciation when calculating annual profits."
  • Cash flow: The movement of cash in and out of a company. Example: "A positive cash flow is crucial for the financial stability of the business."

Technology

  • Big Data: Large volumes of data that can be analyzed for insights. Example: "Big data analytics can reveal trends that drive business strategy."
  • Blockchain: A digital ledger used for recording transactions securely.Example: "Blockchain technology is revolutionizing supply chain management."
  • Internet of Things (IoT): The interconnection via the internet of computing devices embedded in everyday objects, enabling them to send and receive data.Example: "IoT technology will revolutionize our inventory management systems."

3. Formal and informal language

Understanding when to use formal and informal language is crucial. Formal language is often used in official documents and professional settings, while informal language may be used in casual conversations or internal communications.

Teams need to be on the same page to ensure effective communication and avoid misunderstandings.

Giving feedback:

Formal: "I would appreciate it if you could review the proposal and share your feedback."

Informal: "Please take a look at the proposal and let me know what you think."

Requesting information:

Formal: "Could you kindly provide the sales figures for Q3 by the end of the day?"

Informal: "Can you send me the sales numbers for Q3 by today?"

4. Phrasal verbs

Phrasal verbs are phrases that consist of a verb combined with a preposition or adverb (or both), which creates a meaning different from the original verb on its own. These constructions are widespread in business English and other forms of communication. For example, the verb "bring" combined with the preposition "up" forms "bring up".

Learning these can help you understand and participate in conversations in business contexts more effectively:

  • Bring up: To mention or introduce a topic.
  • Carry out: To perform or complete a task.
  • Turn down: To reject or refuse an offer.
  • Get the ball rolling: To start a meeting or initiate an activity.
  • Fill out: To complete a form or document. Example: "Please fill out the application form and submit it by Monday."
  • Go over: To examine or review something.Example: "Let'sgo over the quarterly results before the meeting."
  • Put off: To delay or postpone.Example: "We decided to put off the launch date until further notice."

Keep practicing and working on it

Improving your business English vocabulary is a valuable investment in your professional development and helps you navigate the business world with greater ease and proficiency.

By focusing on key areas, employing effective strategies and practicing regularly, you can enhance your communication skills and boost your confidence in the workplace. Remember, consistency is key—make it a habit to learn and use new words and vocabulary daily.

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    Teaching young learners: all just fun and games?

    By Jill Leighton
    وقت القراءة: 5 minutes

    We want lots of fun in our lessons, with a good balance of activities and games with strong educational value. But in my opinion, today’s young learners need more than just fun and games to stay motivated. Fun and games can quickly become meaningless and boring for some students.

    How do we create fun and engaging lessons for young learners aged 6-14?

    • Have a strong relationship with your students. Know about their natural talents, their weaker points and where they are in their development.
    • Encourage them to be active learners and engage them in learning that is meaningful to all of them. E.g. through project work.
    • Provide opportunities for students to use technology and develop success skills. E.g. collaboration, communication, critical thinking, creativity and self-learning.

    Most teachers agree that we have to assume the responsibility of preparing students for life as well as helping them to acquire a language – and this is what I aim to demonstrate in this blog. Using , I want to demonstrate how you can learn more about your students and care for individual needs in one classroom.

    The students will also learn about themselves and their classmates. They will acquire vocabulary and language (at their level) in a dynamic way and create a project to explore their interests and demonstrate their talents. They will use technology and develop their success skills. Assessment will be fun and engaging. I hope you will be able to adapt the ideas and put them into practice with children aged 6-14.

    Howard Gardner’s Model of Multiple Intelligences

    prompts us to ask: How is this child intelligent? He identified eight different types of intelligence which guide the way students learn:

    • Verbal-Linguistic Intelligence (Word Smart)
    • Logical-Mathematical Intelligence (Maths Smart)
    • Spatial Intelligence (Picture Smart)
    • Musical Intelligence (Music Smart)
    • Bodily-Kinesthetic Intelligence (Body Smart)
    • Naturalistic-Environmentalist Intelligence (Nature Smart)
    • Interpersonal Intelligence (People Smart)
    • Intrapersonal Intelligence (Self-Smart)
    • (He later went on to identify Existential Intelligence – Life Smart, and Pedagogical Intelligence -Teacher Smart)

    Lesson 1: Outline the student’s learning goals

    Explain to the students that they are going to learn about Howard Gardner’s Model of Multiple Intelligences and that you want them to achieve learning goals on completion of the project. Write the goals on a poster and discuss them with your students. Take a digital photo of the poster to use during the assessment.

    Student learning goals – you will be able to:

    • Identify different intelligences and what they mean. Name eight different intelligences you have
    • Communicate ideas clearly through a project to demonstrate your talents and interests
    • Use your success skills more effectively.

    Tip: Video parts of lesson 1, especially discussion of the learning goals, to use as part-assessment and reflection on completion of the project.

    What do you know about the Multiple Intelligences? How are you smart?

    • Ask children what they know about multiple intelligences. Teach key language and vocabulary as necessary, depending on level.
    • Ask, “What does it mean be intelligent?” (They will probably say, good grades, be good at maths, English, reading, writing, computers...)
    • Tell them being intelligent or smart (get the younger children to repeat the word smart several times) isn’t only about getting good grades. Ask them to think of more ways to be smart.
    • Elicit the eight ways to be smart according to Gardner. (You may need to mime). E.g. mime playing the piano or clap a rhythm to elicit Music Smart.
    • Discuss what the different intelligences mean. (E.g. Word Smart (Linguistic Intelligence): you like reading, writing or speaking, you are probably good at languages…)
    • Teach career vocabulary associated with the different intelligences. (E.g. Word Smart: journalist, teacher, lawyer, editor, TV announcer, web editor.)

    Lesson 2: Find out your smarts quiz

    Tell students they are going to do a quiz to discover how they are smart. Model each stage of the activity and do the quiz with them to find out about your own strengths. Give each student a piece of paper.

    • Take your paper and show the students how to fold it into eight sections, then unfold it and draw lines along the folds to make a grid.
    • Write the different smarts in each section. (Use small handwriting to leave room to illustrate each smart with a picture).
    • Give a picture dictation to illustrate each smart. Here are some examples:

    Word Smart:Draw a dictionary and children reading, writing and speaking.

    Logic/Number Smart: Draw sums on a computer, a scientist with test tube.

    Music Smart: Draw children singing and playing musical instruments.

    Body Smart: Draw children playing a sport, dancing or cooking.

    Nature Smart:Draw trees, animals, insects, child watering a plant.

    Spatial/Picture Smart: Draw children drawing, painting or taking photos and a pilot in a plane.

    People Smart:Draw a child helping or leading a group or a group of children holding hands.

    Self-Smart: Draw children keeping a journal, researching on a computer, or meditating.

    Encourage students to order their smarts from 1-8. For example, if you love music, write number 1 in the Music Smart section and continue to 8 in order of preference. (You may wish to model this first and order your smarts from 1-8 and then encourage the children to order their smarts.)

    After the quiz

    • Encourage students to compare and discuss their results. Collect the papers and make notes about each student’s results. This will help you reach all your students when planning activities.
    • Explain that we have all the intelligences in different degrees and that all of the intelligences are equal (no intelligence is better than another). Also point out that it is important to know our strengths in order to help in all subjects. (E.g. a music smart student who finds maths challenging may want to sing multiplication tables). Remind students that we usually use several intelligences to do something and we can explore and develop all our smarts.

    Tip: Video lesson 2 to use as part of assessment.

    Lesson 3: Beginning the project

    Encourage the students to create a project for enjoyment. Explain that you want them to collaborate in groups that share the same smarts and interests and using their creativity you want them come up with an interesting topic to explore. (Remind students to concentrate on developing their success skills when they are working with others and mention that you will also be monitoring this as part of the assessment).

    Organize the students into groups of no more than five students in each. Give students time to brainstorm in their groups and come up with the best topic for the project, using their critical thinking skills. (E.g. Picture Smart students may decide to create a project about a famous artist, such as Salvador Dali).

    You may wish to give each student a (Know, Want-to-know, and Learned) to complete during the project process, asking questions such as: What do you know? What do you want to know? What have you learned?

    Lesson 4: Planning the project

    Inform students about the timing of the project. Encourage each group to make a project mind map, which will encourage them to be more creative and organized.

    Remind all the groups to keep the following questions in mind:

    • What are you going to do/make? (Presentation, PowerPoint, website, video, posters.)
    • How will you research it? (Internet, tech tools, library.)
    • How will you delegate responsibilities?
    • How will you check that your audience has understood the message of your project? What questions will you ask?

    Decide on how many lessons are needed to prepare the project and how much will be done in school or at home, depending on the age groups and timing.

    Encourage the students to share their work with the rest of the class (or in assembly.)

    Tip: Video the different groups sharing their work.

    Can assessment also be fun and engaging?

    Yes, it can; here are some tips and suggestions.

    • Show the videos you have recorded and ask the students to compare and contrast their knowledge in Lesson 1 and how it developed over the lessons. Encourage them to observe and comment on their success skills.
    • Display the photo of the Student Learning Goals poster from Lesson 1. Get the students to self-assess and decide whether they have achieved the goals that were set in Lesson 1. (You may wish to give the students three small pieces of colored paper: red to represent I understand quite well, orange to represent I understand well and green to represent I understand very well). Ask: Can you identify the different intelligences and say what they mean? Encourage the students to hold up a colored piece of paper according to their understanding. (Make a mental note of all red pieces of paper to be ready to give extra help to those students). Check understanding by getting several students to answer the question.
    • Get the children to reflect on the learning experience. What have they learned about the different intelligences? How can they develop weaker points using their strengths to help them? Can they use all eight intelligences inside and outside school? Did they manage to get along well with their classmates? Did they communicate the message of their project so that the audience understood?
    • Give individual feedback to each student. E.g. congratulate them on their attitude and effort or identify areas for improvement: “You managed to use vocabulary and language effectively when you shared your project, we understood your message perfectly.” Or “You need to work on being more collaborative.” “You weren’t on task during the project.” “How do you think you can improve that?”
    • Ask students to give you feedback on the activities they enjoyed. Get them to draw happy and sad face cards. Go through all the activities and get the students to show a happy or sad face according to whether or not they liked the activity. E.g. say “Did you like the ‘Find out your smarts’ quiz?” and ask them to hold up the happy or sad face depending on whether they liked the activity or not.

    Create fun lessons to engage all your students keeping this model in mind: traditional activities such as short fun activities and games + Howard Gardner’s model of Multiple Intelligences + PBL (Project Based Learning) + success skills + meaningful assessment. Enjoy the results with your students.

    How the Global Scale of English can help

    TheGlobal Scale of English (GSE) Learning Objectives for provides ready-made learning objectives that can help with planning curriculums and lesson and benchmarking learners’ progress. They are great for young learners because they describe language functions in a granular way, enabling educators to give their learners credit for small achievements. They also clearly show the language functions to target next in order to take learners to the next level.