Hard skills vs. soft skills: The impact of language learning

Charlotte Guest
A business woman sat at a table in a office writing notes
Reading time: 6 minutes

Hard skills and soft skills play a crucial role in defining career success and progression. The difference between hard skills and soft skills is that hard skills are teachable, technical, measurable abilities specific to particular jobs, while soft skills are more interpersonal, universal and related to personality traits. While hard skills refer to the technical knowledge and specific abilities required to perform a job, soft skills are more intangible. They encompass the interpersonal attributes and personality traits that enable individuals to communicate effectively, work collaboratively and adapt to changes in the workplace environment.

In this blog post, we will explore how learning a new language can significantly enhance both hard and soft skills, making you a more versatile and effective professional in today’s multifaceted work environment.

Understanding the balance of hard and soft skills

Hard skills might get your foot in the door, showcasing your qualifications for a position. Developing hard skills to stand out from other job seekers is crucial; take advantage of classes, webinars and workshops offered by your current employer to develop hard skills and learn new technical skills. Examples include proficiency in a particular software, certification in a specific field, or mastery of a technical domain. However, it’s the soft skills, such as effective communication, collaboration, critical thinking and emotional intelligence, that propel you through the door and into the realms of career advancement. Recent research underscores the growing importance of English proficiency as a pivotal element in this dynamic, equally vital for enhancing both sets of skills.

What are examples of soft skills?

Soft skills encompass a wide range of attributes that can significantly impact workplace efficiency and harmony. Examples of essential soft skills include:

Communication: The ability to convey information clearly and effectively is paramount. This includes both verbal and written communication, as well as active listening skills.

Teamwork: Collaborating well with others, often with diverse backgrounds and perspectives, to achieve common goals.

Problem-solving: The capability to analyze situations, identify problems and devise effective solutions.

Adaptability: The readiness to adjust to new conditions, workflows, or technologies, demonstrating flexibility in the face of change.

Critical thinking: The process of objectively analyzing information to make informed decisions.

Emotional intelligence: The ability to understand, manage and utilize one's emotions constructively while also recognizing and influencing the emotions of others.

What are examples of hard skills?

Hard skills are quantifiable, teachable abilities specific to a job or industry. These skills are typically acquired through formal education, training programs and practical experience. Some examples of essential hard skills include:

Computer programming: Proficiency in coding and programming languages, such as Python, Java, C++, or HTML/CSS is crucial for software development and web design roles.

Data analysis: The ability to interpret complex data sets using tools like Excel, SQL, or R, providing valuable insights and informing decision-making processes.

Graphic design: Mastery of design software such as Adobe Photoshop, Illustrator, and InDesign, enabling the creation of visual content for various media.

Foreign language proficiency: Fluency in a second language can be an asset in international business, for example, in translation services or customer support roles.

Project management: Knowledge of project management methodologies (e.g., Agile, Scrum) and tools (e.g., Microsoft Project, Jira) to plan, execute and oversee projects effectively.

Technical writing: The skill of crafting clear, precise documentation and instructional materials, essential in industries such as engineering, IT and pharmaceuticals.

The importance of language learning for professional development

In our ever-growing globalized economy, English stands as the primary language in countless professions. Developing leadership skills is also crucial for career advancement, as it enhances your ability to manage teams and projects effectively. The ability to articulate ideas clearly, understand complex instructions and foster meaningful connections across diverse cultural boundaries is more than just another skill—it is a necessity. Interpersonal skills are crucial in how people get along with each other, communicate and collaborate effectively in the workplace. Learning English, or improving your proficiency, can substantially impact your hard and soft skills alike. It reinforces your ability to communicate effectively, boosts confidence in professional settings and enhances your global perspective—an indispensable asset in today’s interconnected world.

Our research in the GSE impact of English report reveals a clear consensus among professionals regarding the utility of English in the workplace. An overwhelming percentage believes that English proficiency directly affects career opportunities, earning potential and job satisfaction.Almost half say that improving their English has led to feeling more confident, not just at work but also in other areas of their lives. 85% of respondents believe English is a vital skill for professional success.56% believe that those who can communicate effectively in English can earn up to 50% more, so you can see why learning a new language can be essential for your career progression and how it can support both your hard and soft skill development.

Language learning platforms, such as the ɫèAV English Journey and Mondly by ɫèAV, bolster both hard and soft skills by focusing on practical, applicable knowledge such as negotiating, presenting opinions and leadership. Apps are a popular option, 56% of employees use self-service tools such as language learning apps.

Language learning also complements digital literacy in an age when technology is in every aspect of our lives. With the majority of respondents indicating a preference for self-service tools and social media to improve their English, it’s evident that tech-savvy learners are utilizing modern resources to bridge the gap between formal education and the demands of the workplace.

What skills can good English help you with?

Soft skills

Good English skills can greatly enhance your soft skills in the modern workplace. Enhanced communication allows you to articulate ideas clearly, listen actively and engage in productive dialogues. Strong English proficiency aids in problem-solving and critical thinking by enabling you to analyze information and make informed decisions.

It also boosts adaptability, helping you navigate global work environments and cultural contexts. Improved English skills bolster emotional intelligence, aiding in personal interactions, managing relationships and resolving conflicts. Lastly, proficient English enhances leadership by empowering you to inspire, guide and advocate effectively for your team. It is important not to pit soft skills against hard skills but to develop both in tandem for a well-rounded skill set.

Hard skills

Strong English skills are essential for enhancing your hard skills and thriving in technical and professional domains. Proficiency in English grants access to a vast array of technical literature, online courses and research papers. It also aids in understanding certification programs, exams and professional certificates in industries like IT, finance and engineering. Obtaining a professional certificate can significantly strengthen your technical and workplace skills, making you more competitive in your field.

Effective English communication is crucial during interviews. It helps you convey your technical abilities clearly and ensures smooth interactions with colleagues.

Showcasing your skills

When it comes to listing these enriched skills on a resume, it is crucial to tailor your resume to match the specific soft and hard skills and qualifications mentioned in the job description. Additionally, highlighting any professional certificates can significantly strengthen your skill set and demonstrate your commitment to continuous learning.

Clarity and honesty are paramount. Clearly show your hard skills with specific certifications or proficiencies and illustrate your soft skills through concrete examples of teamwork, leadership roles, or how you’ve effectively managed work-related challenges. Incorporating language proficiencies, especially English, can set you apart, signaling to potential employers your readiness to engage in a globalized market.

The language learning advantage

The symbiotic relationship between hard and soft skills is undeniable and English proficiency stands at the confluence, enhancing both. For professionals eager to assert their competitive edge, understanding this balance and investing in language learning can yield considerable dividends.

In today’s competitive job market, distinguishing yourself through a commitment to continuous learning—especially in languages—can make all the difference. Workplace skills are increasingly in demand and many employers find it challenging to fill positions due to a lack of these valuable skills. Refine your skills, boost your professional value and broaden your career prospects. Remember, in the quest for professional development, every word counts.

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    Technology has radically changed the way people are able to access information and learn. As a result, there are a great number of tools to facilitate online language learning – an area that’s been the subject of many myths. Here we highlight (and debunk) some of the bigger ones…

    Myth #1: You will learn more quickly

    Although online learning tools are designed to provide ways to teach and support the learner, they won’t provide you with a shortcut to proficiency or bypass any of the key stages of learning.Although you may well be absorbing lots of vocabulary and grammar rules while studying in isolation, this isn’t a replacement for an environment in which you can immerse yourself in the language with English speakers. Such settings help you improve your speaking and listening skills and increase precision, because the key is to find opportunities to practise both – widening your use of the language rather than simply building up your knowledge of it.

    Myth #2: It replaces learning in the classroom

    With big data and AI increasingly providing a more accurate idea of their level, as well as a quantifiable idea of how much they need to learn to advance to the next level of proficiency, classroom learning is vital for supplementing classroom learning. And with the Global Scale of English providing an accurate measurement of progress, students can personalise their learning and decide how they’re going to divide their time between classroom learning and private study.

    Myth #3: It can’t be incorporated into classroom learning

    There are a huge number of ways that students and teachers can use the Internet in the classroom. Meanwhile, ɫèAV’s online courses and apps have a positive, measurable impact on your learning outcomes.

    Myth #4:You can't learn in the workplace

    Online language learning is ideally suited to the workplace and we must create the need to use the language and opportunities to practise it. A job offers one of the most effective learning environments: where communication is key and you’re frequently exposed to specialized vocabulary. Online language learning tools can flexibly support your busy schedule.

    Myth #5: Online language learning is impersonal and isolating

    A common misconception is that online language learning is a solitary journey, lacking the personal connection and support found in traditional classrooms. In reality, today’s digital platforms are designed to foster community and real interaction. With features like live virtual classrooms, discussion forums and instant feedback, learners can connect with peers and educators around the world, building skills together.

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    Is game-based learning technology a waste of time?

    By
    Reading time: 4 minutes

    We feel that game-based learning (GBL) is a waste of time… if not properly understood. Even then, one could argue that "wasting time" is a vital part of learning and perhaps we need to stop insisting that every second counts.

    Game-based learning vs. Gamification: Understanding the difference

    Let’s begin by first addressing the term "game-based learning" and how it compares to its doppelgänger, gamification. Gamification is the application of game mechanics and dynamics to non-game contexts to solve problems, engage users and promote desired behaviours. For example, rewarding acheivements with points, awards or badges for achievement, levelling up, using avatars, quests and collaboration are all gamification features, which elevate games above the mundane activities of normal life.

    The principles of gamification have been applied to the retail and services sectors for years: think of airlines' frequent flyers programs, pubs and bars running "happy hours" promotions, WeightWatchers' points-counting, Foursquare's badges for visiting new places. There are hundreds of examples of where game dynamics have been introduced into non-game contexts to influence behaviour and bring about a desired result.

    Game-based learning in action: More than just play

    Gamification does not refer to the straightforward use of games (whether digital or otherwise) as part of a teaching or learning interaction. A teacher using the board game Monopoly in the classroom to demonstrate the idea of rent is not gamifying the learning environment; they are involving learners in game-based learning. GBL refers to the use of games as tools: as devices for opening discussion, presenting concepts or promoting learner engagement within clearly defined learning objectives, in other words, learning through playing games. Gamification is the appropriation of those principles, mechanics and dynamics that make games work in order to promote engagement or engender a desired outcome.

    Teachers have long introduced games into the learning environment – such as Kim’s Game, Pelmanism and Guess Who? – and the uptake of GBL with digital games is particularly well demonstrated by the work being done by the Institute of Play, and the growing popularity of the likes of Minecraft and SimCity in schools. In terms of our immediate ELT context, pretty much any video game can be repurposed for language learning, in the same way a text, song or website can be. Take, for example, the indie game . Although there is no actual spoken language in the game, the platform puzzle format lends itself perfectly to practising language around predictions or conditionals ("If I pull that lever, the door will open"), recounting events ("I was chased by a giant spider!"), strategising and so on. In this post, we will be referring to existing digital games that have been appropriated into a learning context, as opposed to games that have been designed with a specific educational use in mind.

    Sharma and Barrett’s definition of blended learning provides a useful context for approaching the use of digital games in such modalities, notably the combination of “a face-to-face classroom component with an appropriate use of technology”. We’re making no assumptions about whether the games are being accessed in the classroom, on mobile or online at home. The blend isn’t defined by where a learner is, but by how their use of technology supports and enhances their contact with the teacher.

    The notion of appropriateness in Sharma and Barrett’s definition is critical as, in the case of a GBL project, it assumes a teacher has a familiarity with both the tech and content accessibility of a selected game. Acquiring that level of familiarity with a game requires a certain amount of time engaging with it to determine its fit for the needs of the learners, an activity which might easily be considered off task when compared to the other demands being made on an educator’s schedule.

    How GBL fuels engagement and deeper learning

    The benefits of GBL with digital games are potentially quite profound, however. First, studies indicate that playing video games in general can stimulate the generation of neurons and enhance connectivity between the regions of the brain responsible for memory formation, spatial orientation and strategic thinking. The right pairing of game and learning objectives could be argued to promote situated cognition, a theory that knowledge is constructed through – and inseparable from – social interactions and the context in which they take place. A learner immersed in SimCity stands a much greater chance of understanding the principles of taxation and the provision of public services through playing the role of a mayor, for example, than a learner being walked through the annual budget. As Lim et al. state: “games are effective because learning takes place within a meaningful context where what must be learned is directly related to the environment in which learning and demonstration take place”.

    Early-stage research on mirror neurons is adding a new aspect to the discussion around the immediacy of playing games. In short, mirror neurons suggest that when we observe someone performing an action, there is a brief moment in which our brain cells fire as if we are carrying out that action ourselves. The boundary between observer (player) and observed (in-game character) becomes blurred for a split second. A lot can happen in that split second.

    In addition to the benefits of an immersive, neuron-stroking experience, games demonstrably promote learner engagement by introducing the F-bomb into the mix (fun). They also have the capacity to provide an unrivalled social experience, as in the case of MMORPGs (massively multiplayer online role-playing games). As an example, consider how a leading MMORPG game, World of Warcraft, is applied in learning environments.

    Addressing concerns and embracing change

    However, there are often deep-seated cultural aversions to the use of games in an educational context that GBL initiatives are required to overcome. Critics have said that digital games are anti-social, that they rot your attention span, that they are not legitimate, validated learning resources. Although there is not yet a body of research that can empirically confirm or debunk the effectiveness of games used for learning, surely watching a learner plan, execute and evaluate a project in Minecraft with classmates suggests that those objections are based on dated assumptions. The language learning space in particular is still very much attached to a coursebook paradigm that is predicated on levels and a clearly defined syllabus. Perhaps GBL is too much at odds with an established business model that is the bedrock of too many large education organisations.

    So is GBL a waste of time? We’d argue that it is when its potential is not properly recognised and it is treated as light relief. Games are dynamic, engaging resources capable of delivering experiences and drawing connections that can really ignite a student’s learning experience. Furthermore, they bring a playful and unpredictable aspect to the learning process.