The ultimate guide to English tests for business: Everything HR professionals need to know

ɫèAV Languages
A group of business people sat on a sofa together
Reading time: 8 minutes

No matter what industry you work in, effective communication is key. For many companies, this means ensuring their employees have strong English language skills. As an HR professional, you have the power to play a pivotal role in this process. English tests can be invaluable tools for improving hiring processes, assessing communication skills, and enhancing overall team productivity. This guide will provide you with everything you need to know about using English tests in your business.

Part 1: Understanding English tests

Types of business English tests commonly used in business

When it comes to English tests, there are several types commonly used in the corporate world:

  • General proficiency tests: These assess overall English skills, including reading, writing, speaking, and listening. Examples include the TOEIC (Test of English for International Communication), PTE (ɫèAV Test of English) and IELTS (International English Language Testing System).
  • Business English tests: These focus specifically on business-related language skills. Versant by ɫèAV and the BEC (Business English Certificate) are some main examples.
  • Skills-specific tests: These assessments evaluate specific skills, such as writing or speaking, in a business setting. Proficiency in English vocabulary is particularly important in these tests, especially for business English. It involves understanding and using business-specific terminology effectively and measures proficiency across listening, speaking, reading, and writing skills on the GSE or CEFR scale.

How these tests are designed and scored

English tests are usually created by language experts and psychometricians to ensure their reliability and validity. These tests include different types of questions, such as multiple-choice, essays, and spoken responses. Objective questions can be scored by a computer, while essays and spoken responses are typically graded by trained examiners.

Differences between various English proficiency tests

Each English proficiency test has its unique characteristics. For instance, the TOEIC focuses on everyday workplace language, making it better suited for general office environments. On the other hand, the BEC is tailored for more specific business interactions, such as negotiations and presentations. Versant by ɫèAV tests offer a distinctive approach to assessing English proficiency with a focus on communication skills that are critical in a business context. Unlike traditional tests, Versant assessments assess various aspects of speech, such as pronunciation, fluency, vocabulary, and syntax for a more rounded overview. Understanding these differences can help you choose the right test for your needs.

Part 2: Benefits of English tests for businesses

Improving candidate selection processes

English tests play an important role in identifying job candidates and qualified candidates, significantly enhancing your hiring process. '' by Randall L. Jones and Bernard Spolsky emphasize the importance of improving candidate selection processes through effective English proficiency tests.

The papers highlight the critical role of assessing speaking, listening, and reading skills to ensure accurate measurement of job-related language abilities. Various methods, such as oral interviews, listening comprehension tests, and contextual reading assessments, are discussed for their validity and effectiveness in evaluating communicative competence. By enhancing these testing techniques, organizations can make more informed and objective hiring decisions, ultimately leading to better job performance and reduced turnover.

Reducing employee turnover

Properly designed selection processes that incorporate English tests can also help in reducing employee turnover. When you assess language skills effectively, you are more likely to hire candidates who fit well with the job requirements and the company culture. (2009) underscores this point. 'Hiring for retention and performance' reveals that thorough selection processes can significantly decrease employee turnover. By employing these comprehensive assessments, businesses can save on the high costs associated with recruitment and training, while fostering a more stable and cohesive workforce.

Enhancing candidate experience and perception

Incorporating English tests into your hiring process not only helps in selecting the right candidates but also contributes to a fair and transparent selection procedure. Applicants often have better experiences and perceptions of the selection process when they feel the testing procedures are just and clear.

According to an analysis by Hausknecht, J. P., Day, D. V., & Thomas, S. C. (2004), fair and transparent testing procedures can greatly improve candidate reactions. found that when candidates perceive the selection process as equitable, they are more likely to view the organization positively, regardless of the outcome. This can enhance your company’s reputation and attract high-quality candidates in the future.

Assessing communication skills for specific job roles

Different job roles require different levels of English proficiency. For example, a customer service representative might need strong speaking and listening skills, while a technical writer would need excellent writing abilities. English tests allow you to assess these specific skills, ensuring you hire the best fit for each role.

Enhancing team dynamics and productivity

Language barriers can hinder team collaboration and efficiency. By ensuring all employees have a solid command of English, you can improve communication, reduce misunderstandings, and boost overall productivity.

Part 3: Implementing English tests in the hiring process

Best practices for integrating English tests into recruitment

To effectively integrate English tests into your recruitment process, follow these best practices:

  1. Identify key language skills: Determine which English skills are most important for each job role.
  2. Choose the right test: Select a test that accurately assesses these skills.
  3. Train your team: Ensure your HR team is trained to administer and interpret the tests.
  4. Provide feedback and utilize task management: Offer candidates constructive feedback based on their test results, and incorporate task management to streamline the workflow, making the hiring process faster and more efficient.

Additionally, using recruitment tools like Versant can significantly simplify the recruitment process, broadening your network of potential candidates and ensuring a more productive, cost-effective, and unbiased hiring process.

Legal and ethical considerations

It's important to be aware of legal and ethical considerations when implementing English tests. Ensure that your tests are fair and non-discriminatory. Provide reasonable accommodations for candidates with disabilities and be transparent about how the test results will be used in the hiring process.

Tools and platforms for administering tests

There are several tools and platforms available for administering English tests. Some popular options include:

  • Online testing platforms: These offer flexibility and convenience. Like Versants testing solutions.
  • In-house testing solutions: These can be customized to your specific needs.
  • Third-party providers: Companies like ɫèAV offer comprehensive testing services.

Video interviewing has become an indispensable tool in the candidate assessment process. Recruiters can conduct both live and pre-recorded interviews, which integrate seamlessly with applicant tracking systems. This technology overcomes geographical and timezone limitations, speeds up the screening process, and leverages AI-powered features for enhanced decision-making.

Conclusion

Incorporating English tests into your hiring process can offer numerous benefits, from improving candidate selection to boosting team productivity. As the market for English assessment in the business sector continues to grow, staying ahead of the curve can give your company a competitive advantage.

Whether you’re just starting out or looking to refine your current approach, now is the perfect time to consider integrating English tests into your recruitment strategy. Enhance your recruitment process with English tests and take your business to new heights. Incorporating these assessments is crucial for making informed talent management decisions, especially in evaluating job applicants and identifying qualified candidates for promotion.

For more insights and resources on improving your hiring processes, connect with us today and discover how we can support you on this journey.

Frequently asked questions

More blogs from ɫèAV

  • Children sat at desks in a classroom, one is smiling and looking to the front of the class

    English: the best second language for your child to learn

    By Steffanie Zazulak
    Reading time: 2 minutes

    As adult learners, our very motivation for learning English can sometimes hinder our progress because we are focusing too much on the end result. The informal way in which children learn English – through music, games and fun activities – offers an environment where they can learn and practise without worrying about the importance of it all. This relaxed attitude, in turn, gives them confidence in learning English and sets them up for more opportunities in their academic pursuits and future career options.

    the positive impact bilingualism has on a child’s cognitive development. Catherine Ford, head teacher of Moreton First Prep School, says that children : “Before children become self-conscious they can try out their newly acquired languages without fear of embarrassment”.

    Starting the English learning process at a young age will provide the head start that most parents are keen to give their children in life, education and career. More than 77% of parents who were interviewed as part of said they would consider sending their child to study at a university abroad, which involves studying in English.

    Educational benefits

    The number of students pursuing postgraduate studies overseas continues to rise, reflecting the global nature of education. According to the seeking diverse academic experiences and cultural immersion. One crucial factor in this journey is having the right level of English skills, especially when applying to universities in popular destinations such as the US, UK, and Australia.

    Learning English from a young age provides a solid foundation, enabling students to tackle more complex language skills tailored to their academic goals. Traditional English teaching often emphasizes reading, writing, and grammar, but studying abroad offers a unique opportunity to immerse oneself in an English-speaking culture, enhancing speaking and listening skills.

    Future career benefits

    Mastering English at an early age can be a transformative asset for future career success. English is the lingua franca of business, opening doors to global opportunities and enabling individuals to pursue diverse career paths across borders. As the most widely used language in business worldwide, proficiency in English is a powerful motivator for students aspiring to join global companies.

    Bilingualism is becoming increasingly advantageous in the job market, improving employability and making candidates more appealing to employers. , underscoring the competitive edge that language skills provide.

    Empowering the next generation

    The benefits your children are given by learning English at a young age are invaluable and as they go through life, the possibilities for advancement in their academic and business careers will be wide open. Children are fortunate to have intuitive language learning capabilities from a young age and this is certainly something to capitalize on.

  • a teacher stood with two students sat a desk

    What’s it like to teach English in Spain?

    By Steffanie Zazulak
    Reading time: 2 minutes

    Tim Marsh has been teaching English since 1985 and has taught over 3,500 students, with ages ranging from six to 65. He is therefore well placed to describe teaching English as a “difficult and demanding” job, as well as to share the five lessons he’s learned during his impressive time in his career…

    1. Know your stuff

    “The Spanish expect paid professionals to know everything about their expertise but there are few teachers of the English language who do know everything. We should prepare lessons adequately when teaching aspects we’re not entirely confident about.

    Many CELTA tutors say that if you are asked a question that you cannot answer confidently, you shouldn’t panic but instead inform the student that you will check and give them the detailed answer at the following lesson. This may be useful when you first start out, but it shouldn’t happen frequently, as your honesty will not always be appreciated!”

    2. Expect the unexpected

    “Teaching English is very rewarding and can be full of surprises. As a result, it’s not a good idea to try to follow a rigid teaching plan. Write a plan that’s flexible enough to allow for a good dose of spontaneity to enter into proceedings. I can honestly say that not one single day is the same as another.

    If a Spaniard is not in the mood for working on a particular skill, as will happen from time to time, then be prepared to change that lesson at the drop of a hat. It’s always a good idea to keep four or five ‘favourite’ lessons filed within easy reach for just such occasions – preferably skills lessons that can be easily adapted to the theme that you are currently working on.

    Whatever you had planned for this week can always be done next week. The customer is always right and, when living in Spain, big lunches, high temperatures, Barcelona against Real Madrid and the after-match party can bring about very unexpected lessons!”

    3. Stick to what you’re being paid to do

    “The Spanish are extremely friendly people who love to talk and are happy to share – sometimes in great detail – the problems in their working and even private lives. In an effort to establish friendly relationships, they often create an intimacy: what is referred to in Spanish as ‘confianza’.

    This is much the same kind of trust and confidence that we have with our doctors or lawyers, so, unless you’re careful, you can find yourself doubling as teacher and therapist, which will alter the dynamic of the classroom.

    A teacher of English teaches English. Stick to what you know, stick to what you’re being paid to do and create a professional framework in which to do your best as a teacher and not as a therapist.”

    4. Do not offer guarantees

    “The busiest time of the year is often during the summer, when language schools begin to fill up as state-school exam results come in. Parents enroll their children on intensive or exam revision courses so that they can take their resits in September.

    English courses are often expensive and parents will expect a guarantee that their child will pass the school English exam at the end of the summer. Never offer a guarantee! There are usually a number of reasons why the child has failed in the first place and it is better to lose a client than to make promises you can’t keep.”

    5. Have a good pair of shoes

    “Many years ago, the famous soprano Rita Hunter was asked what she considered to be the most important requirement when singing opera. She answered, “A good pair of shoes.” She went on to say that when she was appearing in a Wagner opera that started at 5.30 pm and didn’t finish until 11 pm, the most important thing to look after was her feet.

    I’ve always tried to avoid institutions that insist on a uniform or on wearing a shirt and tie. Students often feel uncomfortable in a classroom where the teacher is formally dressed. I have always found the working environment much more relaxed when dressed in a similar way to my students. This and the fact that in Spain the temperature can hit the 30s in June and stay there into September mean that I dress casually, often in shorts. And I always wear a good pair of shoes.”

  • A woman with a backpack stood in a airport looking at one of the many boards

    Travelling to an English-speaking country? 6 simple things you need to know

    By Steffanie Zazulak
    Reading time: 2 minutes

    Regardless of where you’re travelling, it‘s definitely worth learning some basic English, and you won’t be alone: (20% of the world). Of course, if you’re visiting an English-speaking country like the United Kingdom, the United States, Canada, Australia or New Zealand, it’s especially useful to brush up on your English.

    Here are six simple things you need to know when travelling to English-speaking countries: