Improving your business English vocabulary for the workplace

Business people sat at a table together, two of them shaking hands.
Reading time: 5 minutes

So, you’re thinking about brushing up on your business English and learning new business vocabulary. In today’s corporate world, having a good handle on basic business terms and business lingo can really set you apart. It’s not just about sounding smart in meetings or crafting the perfect email, though that’s part of it. It’s about feeling more confident and fitting in seamlessly with your colleagues and clients from around the globe. Plus, knowing the right words and phrases can help you navigate tricky situations, negotiate better deals, and make a great impression on customers.

Whether you’re attending business meetings, writing emails, or networking with colleagues, a strong grasp of business English vocabulary can set you apart and open doors to new opportunities.

So, let’s dive in and explore some ways to improve your business English vocabulary.

What business English should you learn?
Play
Privacy and cookies

By watching, you agree ɫèAV can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

Why business English vocabulary is important

Having a broad business English vocabulary is beneficial for several reasons:

  • Professionalism: Using appropriate and precise language showcases your professionalism and competence.
  • Business English expressions: Familiarity with common expressions, including idioms and jargon, is essential for fluency in corporate communication.
  • Clarity: Clear communication helps avoid misunderstandings and ensures your messages are understood.
  • Efficiency: Knowing the right terms can make your communication more concise and to the point.
  • Networking: Engaging in business discussions with the correct vocabulary helps build relationships and expand your professional network.

A good grasp of this is crucial for effective business conversations, helping you make a lasting impression on colleagues and clients.

Read our post on mastering English business writing

Key areas to focus on in the business environment

Improving your business English vocabulary involves focusing on several key areas relevant to the workplace:

1. Common business terms

Understanding common business terms is fundamental. These include words and phrases used in meetings, negotiations and general business communication.

Examples of essential business vocabulary

To help you get started, here are some important examples of corporate vocabulary across different categories:

  • Agenda: A list of items to be discussed at a meeting.
  • Benchmark: A standard or point of reference against which things may be compared.
  • Stakeholder: A person with an interest or concern in a business.
  • ROI (Return on Investment): A measure of the profitability of an investment.
  • Balance sheet: A financial document that provides a snapshot of the company's financial status at a specific point in time.
  • Consensus: General agreement among a group of people. Example: "We need to reach a consensus before proceeding with the project."
  • Synergy: The combined effect greater than the sum of individual efforts. Example: "The merger will create synergies that benefit both companies."
  • New business: A business in its first few months or years of trading, often associated with entrepreneurship and potential for significant growth.

These terms are often part of the widely accepted corporate speak, which includes overused words and phrases in professional settings.

2. Industry-specific vocabulary

Different industries have their own jargon and specialized terms. Familiarise yourself with the vocabulary specific to your field. Here are a few examples.

Marketing

  • Conversion rate: The percentage of visitors to a website who take a desired action. Example: "Our new campaign improved the conversion rate significantly."
  • Customer journey: The complete experience a customer goes through when interacting with a company. Example: "Mapping the customer journey helps identify points of improvement."
  • Demographic segmentation: This includes variables such as age, gender, income, education and occupation.ÌýExample: "We tailored our marketing strategy to target millennials and Gen Z through social media platforms."

Finance

  • Diversification: Spreading investments to reduce risk.ÌýExample: "Diversification of the portfolio can protect against market volatility."
  • Depreciation: The reduction in the value of an asset over time. Example: "We need to account for depreciation when calculating annual profits."
  • Cash flow: The movement of cash in and out of a company. Example: "A positive cash flow is crucial for the financial stability of the business."

Technology

  • Big Data: Large volumes of data that can be analyzed for insights. Example: "Big data analytics can reveal trends that drive business strategy."
  • Blockchain: A digital ledger used for recording transactions securely.ÌýExample: "Blockchain technology is revolutionizing supply chain management."
  • Internet of Things (IoT): The interconnection via the internet of computing devices embedded in everyday objects, enabling them to send and receive data.ÌýExample: "IoT technology will revolutionize our inventory management systems."

3. Formal and informal language

Understanding when to use formal and informal language is crucial. Formal language is often used in official documents and professional settings, while informal language may be used in casual conversations or internal communications.

Teams need to be on the same page to ensure effective communication and avoid misunderstandings.

Giving feedback:

Formal: "I would appreciate it if you could review the proposal and share your feedback."

Informal: "Please take a look at the proposal and let me know what you think."

Requesting information:

Formal: "Could you kindly provide the sales figures for Q3 by the end of the day?"

Informal: "Can you send me the sales numbers for Q3 by today?"

4. Phrasal verbs

Phrasal verbs are phrases that consist of a verb combined with a preposition or adverb (or both), which creates a meaning different from the original verb on its own. These constructions are widespread in business English and other forms of communication. For example, the verb "bring" combined with the preposition "up" forms "bring up".

Learning these can help you understand and participate in conversations in business contexts more effectively:

  • Bring up: To mention or introduce a topic.
  • Carry out: To perform or complete a task.
  • Turn down: To reject or refuse an offer.
  • Get the ball rolling: To start a meeting or initiate an activity.
  • Fill out: To complete a form or document. Example: "Please fill out the application form and submit it by Monday."
  • Go over: To examine or review something.ÌýExample: "Let'sÌýgo over the quarterly results before the meeting."
  • Put off: To delay or postpone.ÌýExample: "We decided to put off the launch date until further notice."

Keep practicing and working on it

Improving your business English vocabulary is a valuable investment in your professional development and helps you navigate the business world with greater ease and proficiency.

By focusing on key areas, employing effective strategies and practicing regularly, you can enhance your communication skills and boost your confidence in the workplace. Remember, consistency is key—make it a habit to learn and use new words and vocabulary daily.

Explore and our blog post 'Business English idioms: Understanding corporate lingo'.

Learn about our English courses

More blogs from ɫèAV

  • Teacher stood at the front of the class writing on a interactive whiteboard

    GSE Teacher Toolkit: Planning a communicative grammar lesson

    By Sara Davila
    Reading time: 4 minutes

    Planning grammar lessons with the GSE Teacher Toolkit

    Grammar is one of the core areas of language teaching. Often, new teachers are nervous about teaching it, but sooner or later, all English teachers will have to get to grips with it. Whether you love or hate teaching grammar to your students, the makes planning a successful grammar lesson easier than ever.Ìý

    When it comes to planning a grammar-focused lesson, there are two main strategies to choose from: a communicative approach or a focus-on-form approach. The communicative approach is more commonly used.Ìý

    So, let’s have a look at how the GSE Teacher Toolkit can help you plan a communicative grammar lesson that is effective and engaging for your students.Ìý

    Teaching communicative grammar

    When you’re planning a grammar lesson, you want to be sure there is a reason for students to use the grammar point that you’re going to teach. That way, your students will be more motivated to learn the form and practise using it correctly.Ìý

    Using and applying grammar generally requires producing something. That’s why grammar, as an enabling skill, is often aligned to speaking and writing, the productive skills. When you want your students to use or produce a particular grammar form, you can begin by looking for the associated skills in speaking and writing.Ìý

    Choosing a skill to teach

    Imagine that you have a class that is learning at an A2 level (35 - 40 on the GSE range). You’ll want to help them work towards A2+/B1. So, it’s a good idea to plan lessons around skills that are in your target GSE range to push their progress.Ìý

    In order to plan an A2+ range speaking class, you can filter the GSE Teacher Toolkit to look in your target learning range for specific skills to teach:Ìý

  • Two friends reading a book together smiling

    Funny literal translations from around the world

    By
    Reading time: 3 minutes

    One of the fun things about learning a new language is discovering how different cultures describe everyday objects and concepts. Sometimes, these descriptions are so literal and imaginative that they bring a smile to our faces (and maybe a few confused looks). Here are some examples of words in other languages that, when translated literally, are probably not what you expected.

  • A young girl sat at a desk smiling at the front of the class, with other students in the background.

    Four motivating activities to teach core values through reading

    By Nicola Schofield
    Reading time: 4 minutes

    Teaching ourÌýchildren coreÌývalues is so important in helping them to becomeÌýhappy,Ìýwell-balancedÌýcitizens who will make a positive contributionÌýtoÌýour future society.Ìý

    Values are present and visible everywhere and they areÌýtheÌýfoundation or starting point from where we make our decisions, which ultimately determine our futures. It is,Ìýtherefore,Ìýimportant that our children learn a strong, moral set of values that will help guide them as they grow older,Ìýinform their decisions,Ìýhelp them toÌýknow right from wrong, solve problems, assert themselves and build self-esteem and confidence.

    Values can beÌýbuiltÌýon aÌýpersonal level or evenÌýshared atÌýa group level such as a family and friendship group.ÌýHowever, we often see them on a larger scale within communities, countries or even the whole world.Ìý

    Having a shared set of values connects peopleÌýon a deeper levelÌýand helps us to all work towards the same goals and standards – they canÌýeven encourage people to see the similarities between each other, rather than theÌýdifferences.Ìý

    Learning values through reading

    Children learn about values through their families, friends, and teachers, through what they watch or listen to and through their life experiences. They also learn about valuesÌýthrough the books they read.ÌýThese lessonsÌýcan be subtle but are oftenÌýextremely powerful andÌýcanÌýhave a significant impact and influence.

    As an example, let’s have a look at how shared valuesÌýareÌýexplored in theÌýnew graded readers series for young learners,ÌýDisney Kids Readers, where special emphasis has been put on exploring values within a story.ÌýAt the end, you will find severalÌývalue-based activitiesÌýthat you can download for use in the classroom orÌýasÌýan activity at home.Ìý

    HowÌýdo Disney Kids Readers teach core values?

    1. Learning through stories that are already familiar can help children to trust in and take on board the key messages much more easily. Familiarity can break down many barriers to communication and help us understand that values are often universal.Ìý
    2. Many children are also familiar with the Disney characters and can find inspiration from reading how they react to situations in life, make decisions and behave. Children often look up to characters and can see them as role models within their own lives. As a result, the readers can be a reference point on how to respond to key life moments and how to incorporate values into real life.
    3. Also, depending on the child's age, some values may be new and children may not yet have experience with them in the real world. Therefore, the Disney stories allow them to explore these key messages through their favorite Disney character’s point of view.Ìý

    Each Disney Kids Reader is linked to a key valueÌýand contains a ‘Values’ page with aÌýshortÌýcomicÌýstripÌýthat brings to life a specific value.Ìý

    The list below detailsÌýa selection ofÌýkey values taught across the readers.ÌýYou could askÌýthe childrenÌýin your classÌýto talk about which values are most important to them and why. Ask them to give an exampleÌýofÌýa time when they have demonstrated this value in their own lives.Ìý

    Friendship, positivity, curiosity, confidence, open-mindedness, courage, determination, self-belief, responsibility, resilience, respect, honesty.

    Examples of key values inÌýDisney stories

    InÌýThe Jungle Book,ÌýfriendshipÌýis a keyÌývalue,Ìýand we learn that it is important to help our friends. Baloo helps Mowgli when he is alone in the jungle and scared. An angry tiger wants Mowgli to leave the jungle, but when Mowgli meets Baloo, he finds a friend in him. Baloo sees that Mowgli is scared and looks after him.ÌýWe learn that it is important to help our friends when they are in need.Ìý

    Do:ÌýAsk the children when they have helped their friends.

    InÌýInside Out, we learn aboutÌýsincerityÌýandÌýhowÌýimportantÌýit is to talk about how we are feeling. Riley is a teenager struggling with a whole range of emotions and we learn that life isn’t about being happy all the time and that it is okay to be sad sometimes. The children learn that this is a normal part of life and that talking it through with a friend, a parent or a teacher can help.

    Do:ÌýAsk the children if they share their feelings with others.

    Here are some activities for you to use with your class to help put into practice the core values from the readers. You can use these activities with any book, in and outside the classroom.

    1. My Values Road Sign (L3-4)

    This activityÌýisÌýa great way of talkingÌýtoÌýchildrenÌýabout their values. By creating a road sign poster,Ìýit will help them to decide which values are most important to them and it is something that they canÌýreferÌýto again and again in challenging times. They can stick it on their bedroom wall, display it on the fridge or you could even make a classroom display of shared valuesÌýwhen children have finishedÌýtheirÌýbooks!

    Download the worksheet

    Ìý2. Kindness Calendar (L4-6)

    This activity can be done as a family, with friends or as a class. The children fill in the calendar with kind actions they are going to do for 7 days. They can cut them out and placeÌýthemÌýinto a jar and ask a different family member/friend/classmate to choose one a day. Do this for a week and discuss how carrying out kind actions makes them feel.ÌýChances areÌýit will make them feel good!

    Download the worksheet

    3. Core Values Quiz (L5-6)

    Try this quiz with your class and test their values. The questions focus on the following values: sincerity, honesty, positivity, resilience and friendship. If they answer mostly As, then they already demonstrate most of the values in their lives. If they answer mostly Bs, talk to them about why it is important to be honest, positive, strong and kind. The quiz will start a meaningful conversation about their own values and how they react to common situations in life.

    Download the worksheet

    4. My future self (L1-2)

    The childrenÌýfill in the crystal ball with pictures of who they would like to be in the future. Do they want to be smart, funny, have a good job, live abroad, have a family, be rich, be a good friend or help the planet? Which of the plans make one personÌý(themselves)ÌýhappyÌýand which plans make the world better? Do they need to change any of them?

    Download the worksheet

    Read our blog posts 'Fostering self-care and wellbeing through the world of reading'Ìýand 'The importance of teaching values to young learners'.