How to help students deal with conflict in group work

Rachael Roberts
children sat at a desk working together

Is avoiding conflict always a good thing?

Why is it that some groups work smoothly together, whereas for others it always seems to end in arguments? It may seem logical to avoid group work with classes where it often leads to disagreement, but is there such a thing as ‘healthy disagreement’?

Perhaps the groups that appear to be working well together are actually just letting one or two people do everything? This would certainly avoid conflict, but they might also be avoiding learning very much.Ìý

Sometimes conflict is a necessary step that teachers (of all subjects, not just language teachers) have to acknowledge as an important part of a learner's development.Ìý

Conflict in group work
Play
Privacy and cookies

By watching, you agree ɫèAV can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

The psychologist famously argued that conflict within groups is entirely normal, and can even be desirable. the typical stages of groups learning to work together effectively as Forming, Storming, Norming, and Performing:

Forming

When the group is forming, most members will be polite. They will be looking to you or to a more confident group member to take the lead. Many of the group members may actually be quite disengaged.Ìý

Storming

Storming happens as they start to feel more confident and comfortable within the group, and willing to take a more active role. People may be trying to sort out what the unspoken rules are, or what roles everyone is taking. Or they may be more willing to point out potential problems.Ìý

Norming

Norming is when things start to sort themselves out and people are working together better. It’s very common for teams to keep going back and forth between storming and norming for quite a while.Ìý

Performing

Finally, performing is when the team successfully achieves the goal.Ìý

Essentially, Tuckman was saying that, without at least some conflict or storming, groups are unlikely to be able to perform successfully. It is necessary to go through this stage and out the other side.Ìý

Being able to deal effectively with conflict is a very valuable skill, both at school and in life. So how can we help students to develop this skill?Ìý

Learning how to manage conflict

Listening is the most important skill we can teach our language students. Unfortunately, many of us are not as good at listening as we might think. A lot of the time, we are busy thinking about what we are going to say next, or even thinking about something else altogether.Ìý

Students can practice active listening by having to reflect back on what their partner has said. For example: ‘So you’re saying that…’ or by asking relevant questions.

If feelings are running high, we can teach them to still let the other person finish. They should then check they have understood, rather than jumping in too quickly with their own side of the story.Ìý

We can also encourage empathy by asking students to put themselves into the other student’s position. They should try and explain how they think they are feeling, or why they have such a different opinion.Ìý

Finally, we can get students into problem-solving mode, rather than staying with personal feelings. We can do this by asking them to suggest ways of coming to an agreement.

As long as it is managed well and doesn’t get out of hand, conflict and disagreement can ultimately lead to better outcomes than overly polite agreement, because more is at stake.Ìý

So, make sure to help students develop the confidence to deal with conflict in group work and disagree with each other, but also the interpersonal skills to do so in a productive and empathic way.ÌýÌý

More blogs from ɫèAV

  • A woman dressed in a halloween costume smiling holding a cat shaped pumpkin outdoors

    The intriguing etymology of spooky words

    By Charlotte Guest
    Reading time: 4 minutes

    There's a certain allure that surrounds spooky words. Their very sound can send shivers down your spine and their meanings often carry chilling tales of the past. For those who revel in the peculiarities of language, exploring the origins of these eerie expressions offers a hauntingly delightful experience.

    Language is full of mystery and the etymology of words related to the supernatural is no exception. Let's take a closer look at some of the most spine-tingling words in the English language and unearth their origins.

    1.ÌýGhoul

    The word "ghoul" has its roots in Arabic folklore. Derived from the Arabic word "ghūl," it refers to an evil spirit that robs graves and feeds on the dead. This sinister entity first appeared in English texts around the 18th century, becoming synonymous with creatures that haunt our nightmares.

    2.ÌýWitch

    "Witch" is a word steeped in history and lore. Its origins can be traced back to the Old English word "wicce" (for a female witch) and "wicca" (for a male witch). These terms are believed to be linked to the Proto-Germanic root "wikkjaz," meaning "one who wakes the dead." Over the centuries, the image of witches transformed, influenced by cultural narratives and historical events such as the infamous witch trials.

    3.ÌýVampire

    The word "vampire" conjures images of blood-sucking fiends that prowl the night but its linguistic origins are equally fascinating. It likely comes from the Serbian word "vampire," which gained popularity in the 18th century in Western Europe. This term was used to describe beings that rise from the grave to feast on the living, a concept that has since been romanticized in literature and film.

    4.ÌýSpecter

    Derived from the Latin "spectrum," meaning "appearance" or "vision," the term "specter" is often used to describe a ghostly apparition. In the 17th century, it came to be associated with the haunting phantoms that drift through abandoned halls and eerie landscapes. Its spectral connotations are timeless, evoking images of translucent figures and the eerie rustle of bygone whispers.

    5.ÌýZombie

    While the concept of reanimated corpses exists in various cultures, the word "zombie" has its origins in West African folklore. It is derived from the Kikongo word "nzambi," meaning "spirit of a dead person." The term was introduced to the Western world through Haitian Vodou practices and gained prominence in popular culture during the 20th century.

    6.ÌýPoltergeist

    The term "poltergeist" originates from the German words "poltern," meaning "to make noise," and "Geist," meaning "spirit" or "ghost." This eerie word describes a type of supernatural entity that is known for its mischievous and sometimes malevolent behavior, often manifested through unexplained noises or objects moving without apparent cause. Poltergeist occurrences have long featured in folklore and horror stories, capturing the imagination with tales of restless spirits causing chaotic disturbances in the world of the living.

    7.ÌýBanshee

    The word "banshee" is rooted in Irish mythology, deriving from the Old Irish term "bean sídhe," meaning "woman of the fairy mound." Banshees are believed to be heralds of death, their mournful wails seen as an omen that someone is soon to pass away. These spectral figures often appear as women shrouded in gray or white garments, their cries echoing the sorrow and mystery that enshroud their presence. The legend of the banshee has endured in popular culture, continuing to haunt the imaginations of those who hear her tales.

    8.ÌýDoppelgänger

    The term "doppelgänger" originates from the German language, combining "doppel," meaning "double," with "Gänger," meaning "goer" or "walker." It refers to the unsettling phenomenon of encountering one's double, often considered an omen of bad luck or death. In folklore, a doppelgänger is thought to be a spirit or supernatural entity that takes on the appearance of a living person. This eerie concept has been a source of fascination in literature and art, exploring themes of identity and the dual nature of the self.

    9.ÌýWraith

    The word "wraith" has Scottish origins and is commonly used to describe a ghost or apparition, particularly one that portends death. Its etymology is somewhat obscure, though it shares a kinship with words indicating spectral or eerie appearances. Wraiths are often portrayed as shadowy, ethereal figures that linger between the realm of the living and the dead, haunting desolate landscapes with their sorrowful presence.

    10.ÌýMummy

    While the practice of mummification is most famously associated with ancient Egypt, the word "mummy" itself has an intriguing history. Derived from the Persian word "mūmiya," meaning "bitumen" or "asphalt," it referred to the embalming substance used in the preservation process. This term was absorbed into medieval Latin and later English, coming to define the preserved bodies themselves. Mummies have captivated imaginations and spurred countless myths and stories, bridging the gap between ancient rituals and modern horror tales.

    11.ÌýWerewolf

    The word "werewolf" has deep linguistic roots, stemming from the Old English "were," meaning "man," combined with "wulf," meaning "wolf." This term describes the mythical entity that transforms from human to wolf, often during a full moon. Such legends have been present in numerous cultures, with various explanations and lore surrounding the transformation process. The enduring allure of werewolves in fiction and folklore highlights humanity's fascination with the primal, untamed aspects of nature and identity.

    The power of spooky language

    Spooky words hold a unique power over us. Understanding their origins not only enriches our linguistic knowledge but also deepens our appreciation for the stories and cultures that have shaped these words over time.

    For linguaphiles, unraveling the mysteries behind spooky words is a thrilling adventure. Each term carries a legacy, a tapestry woven with tales of terror and wonder. Whether you're penning a chilling tale or simply enjoy the art of language, these eerie expressions continue to captivate and inspire.

  • A woman sat on a sofa with her eyes closed relaxing and medidating

    Improving wellbeing: Language learning with all five senses

    By Charlotte Guest
    Reading time: 3 minutes

    Language learning does not just help us communicate better; it also opens up pathways to personal growth and well-being. By engaging all five senses in the learning process, you can elevate your experience, making it more immersive and enriching. The association of senses can also make it easier to remember words, giving you an excuse to take some time for yourself while still giving you a way of passive learning. Here’s how tapping into your senses can foster wellness through language learning.

  • Two friends smiling at a person in front of them

    Exploring common English homophones

    By Charlotte Guest
    Reading time: 4 minutes

    Navigating the tricky world of homophones can be challenging, especially for English learners. This guide aims to clarify some of the most common homophones and their meanings, helping you use them correctly in your writing.

    What is a homophone?

    A homophone is a word that is pronounced the same as another word but differs in meaning and often in spelling. Homophones can create confusion in writing since they sound identical, yet their meanings and spellings can vary largely. For instance, "pair" refers to a set of two, while "pear" is a type of fruit. Understanding homophones is essential for mastering both written and spoken English, as misuse can lead to misunderstandings.