Start-up guide: Language training for your business

Samantha Ball
A business woman stood in front of a board of sticky notes, with others looking at the sticky notes.
Reading time: 4 minutes

As HR professionals, you understand the importance of equipping your workforce with the skills they need to thrive. One such critical skill is proficiency in business English. Implementing a corporate language training program can seem daunting, but with the right resources and a clear plan, you can set your organization on a path to success. Here¡¯s a methodical guide to help you get started with resources to help you along the way.

Start-up guide: Language training for your business
Play
Privacy and cookies

By watching, you agree ɫèAV can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

Step 1: Assess your needs

Before diving into language training, it¡¯s essential to understand your organization¡¯s specific needs. Consider the following:

  • Identify roles and skills: Determine which roles require strong English proficiency. Use tools like the GSE Job Profiles to map English skills to over 1300 roles.
  • Evaluate current proficiency: Use automated English language tests like Versant by ɫèAV to assess the current proficiency levels of your employees. This will help you identify gaps and tailor your training programs accordingly.

Step 2: Choose the right training solutions

Selecting the appropriate training solutions is crucial for the success of your language program. ɫèAV offers a variety of options to suit different needs:

  • Digital Language Tutor: For scalable, remote learning, consider Mondly by ɫèAV and its Digital Language Tutor. This platform uses AI-powered Conversation Partners to simulate corporate scenarios, enhancing listening and speaking skills in relevant business contexts.
  • Instructor-led courses: For more personalized learning, explore courses like Business Partner and Step Up. These programs focus on developing business English and soft skills through authentic business situations and teamwork exercises.

Step 3: Develop a comprehensive plan

A well-structured plan ensures that your language training program is effective and sustainable. Here¡¯s how to get started:

  • Set clear objectives: Define what you aim to achieve with your language training program. Whether it¡¯s improving customer service, enhancing internal communication, or supporting international business expansion, having clear goals will guide your efforts.
  • Create a curriculum: Use tools like the to create job-specific language profiles and design a curriculum that aligns with your objectives.
  • Integrate assessments: Regularly assess your employees¡¯ progress using tools like Versant by ɫèAV. This will help you measure the effectiveness of your training and make necessary adjustments.

Step 4: Secure stakeholder buy-in

Gaining support from key stakeholders is critical for the success of your language training program. Here¡¯s how to build a compelling case:

  • Highlight the Benefits: Use data to demonstrate the tangible benefits of language training, such as improved customer satisfaction, increased revenue, and enhanced employee engagement. Refer to resources like the Global English Proficiency Report for insights.
  • Calculate ROI: Use our business case template to calculate the potential return on investment (ROI) of your language training program. This will help you present a well-rounded argument to decision-makers.

Step 5: Implement and monitor

Once you have your plan and stakeholder support, it¡¯s time to implement your language training program:

  • Launch the program: Roll out the training program across your organization. Ensure that employees understand the objectives and benefits of the training.
  • Monitor progress: Regularly track the progress of your employees using assessments and feedback. Use this data to make necessary adjustments and ensure continuous improvement.

Explore further

For additional insights, watch the webinar series 'The Power of Language Training and Assessment for Businesses.' This series is designed for HR innovators, talent acquisition and development professionals, people managers, and business leaders. It covers how integrating English language training and assessments into your talent strategy can power business success. The webinars feature exclusive product demos, real case studies, and the latest data and research, making them a must-watch to set your workforce up for success.

For more resources, explore our comprehensive collection of articles, reports and tools:

By following these steps and leveraging ɫèAV¡¯s innovative solutions, you can empower your workforce with the language skills they need to excel in today¡¯s global business environment. Start your corporate language training journey today and unlock the full potential of your organization.

More blogs from ɫèAV

  • Women talking around a table

    Three teaching tips that encourage Japanese students to speak up

    By Junko Yamanaka
    Reading time: 5 minutes

    In the EFL classroom, it is essential to provide students with opportunities for enjoying authentic communication. What is authentic communication? It¡¯s about asking questions that you really want to ask and saying what you really want to say, rather than memorization or role-plays. How can we, in the classroom context, create situations where students naturally feel like saying something or asking questions and enjoy conversing?

    One effective way to make this happen is to set students up to exchange their opinions, or points of view, in English. Asserting an opinion is not a drill or a practice, it¡¯s a form of authentic communication. Students need to think over and make judgements before they can express their thoughts at a level that matches the student¡¯s own intellectual abilities, leading to deeper learning. In addition, many students enjoy expressing their points of view and finding out what other people think.

    Some of you might be thinking, ¡°Isn¡¯t it too challenging for shy Japanese students?¡± Not at all. With appropriate teaching materials and methodology, even elementary students can experience the joy of exchanging their points of view in English. I have heard negative comments about Japanese students: that Japanese young people generally don¡¯t have their own opinions or that they don¡¯t like to differ from the peers. As far as I¡¯m concerned, that¡¯s not true. I know from my extensive experience teaching in Japan that Japanese students do like exchanging their points of view, are interested in what other people think, and, this may come as surprise, but they actually don¡¯t hesitate to differ when they don¡¯t agree with others. We just need to deploy the right techniques.

    Here are some proven tips that help get your students talking:

    1. Choose topics that are relevant and engaging
    2. Present an unusual viewpoint
    3. Give students tools to help with speaking
  • Children sat at desks in a classroom with their hands all raised smiling

    Back to school: Inclusive strategies to welcome and support students from day one

    By
    Reading time: 3 minutes

    As the new school year begins, teachers have an opportunity to set the tone for inclusion, belonging and respect. With the right strategies and activities, you can ensure every student feels seen, heard and valued from the very first day. Embracing diversity isn¡¯t just morally essential: it¡¯s a proven pathway to deeper learning, greater engagement and a more equitable society (Gay, 2018).

    Research consistently shows that inclusive classrooms foster higher academic achievement, improved social skills and increased self-esteem for all students (Banks, 2015). When students feel safe and respected, they are more likely to take risks, collaborate and reach their full potential.

  • A girl sat at a laptop with headphones on in a library

    5 myths about online language learning

    By
    Reading time: 3 minutes

    Technology has radically changed the way people are able to access information and learn. As a result, there are a great number of tools to facilitate online language learning ¨C an area that¡¯s been the subject of many myths. Here we highlight (and debunk) some of the bigger ones¡­

    Myth #1: You will learn more quickly

    Although online learning tools are designed to provide ways to teach and support the learner, they won¡¯t provide you with a shortcut to proficiency or bypass any of the key stages of learning.?Although you may well be absorbing lots of vocabulary and grammar rules while studying in isolation, this isn¡¯t a replacement for an environment in which you can immerse yourself in the language with English speakers. Such settings help you improve your speaking and listening skills and increase precision, because the key is to find opportunities to practise both ¨C widening your use of the language rather than simply building up your knowledge of it.

    Myth #2: It replaces learning in the classroom

    With big data and AI increasingly providing a more accurate idea of their level, as well as a quantifiable idea of how much they need to learn to advance to the next level of proficiency, classroom learning is vital for supplementing classroom learning. And with the Global Scale of English providing an accurate measurement of progress, students can personalise their learning and decide how they¡¯re going to divide their time between classroom learning and private study.

    Myth #3: It can¡¯t be incorporated into classroom learning

    There are a huge number of ways that students and teachers can use the Internet in the classroom. Meanwhile, ɫèAV¡¯s online courses and apps have a positive, measurable impact on your learning outcomes.

    Myth #4:?You can't learn in the workplace

    Online language learning is ideally suited to the workplace and we must create the need to use the language and opportunities to practise it. A job offers one of the most effective learning environments: where communication is key and you¡¯re frequently exposed to specialized vocabulary. Online language learning tools can flexibly support your busy schedule.

    Myth #5: Online language learning is impersonal and isolating

    A common misconception is that online language learning is a solitary journey, lacking the personal connection and support found in traditional classrooms. In reality, today¡¯s digital platforms are designed to foster community and real interaction. With features like live virtual classrooms, discussion forums and instant feedback, learners can connect with peers and educators around the world, building skills together.