Improving employee engagement: The crucial role of language learning in business

Samantha Ball
A business woman and man sat at a long table discussing with eachother
Reading time: 8 minutes

The ways we approach employee engagement are rapidly evolving and changing. For HR professionals and global business leaders, understanding these trends is essential to encourage a motivated, productive, and loyal workforce. A key yet often overlooked aspect of this engagement is the role of language learning and cultural understanding. Failure to adapt to the international market doesn¡¯t just hinder growth¡ªit can lead to significant financial losses.

This blog post will delve into current employee engagement trends, provide suggestions for improvement, and talk about the importance of language learning and company culture in fostering a thriving global workforce through an effective employee engagement strategy.

How can language learning help employee engagement?
Play
Privacy and cookies

By watching, you agree ɫèAV can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

Employee engagement trends: A snapshot

Declining engagement levels

that only 33% of employees in the US are actively engaged at work, while in 2023, 50% of employees were not engaged (quiet quitting). ¡°Quietly quitting¡±¡ªa term used to describe psychological disengagement from work. This issue is costly, an annual global economic impact of around $8.8 trillion.

The rise of learning and development (L&D)

Despite these alarming engagement statistics, there is a silver lining: at a company that invests in their learning and development (L&D). This indicates a pivotal opportunity for businesses to enhance engagement through targeted L&D initiatives, which can help cultivate an engaged employee.

These initiatives can include comprehensive training and development programs, language training, professional development opportunities, and continuous learning opportunities.

The impact of language barriers

Language barriers are a significant impediment to effective communication in the workplace. Miscommunication costs? annually, illustrating the critical need for robust language training programs. According to our research, only one in three companies currently provides language upskilling, despite 88% of employees acknowledging its importance.

What are some employee engagement strategies used to motivate employees?

Foster a culture of recognition?

Recognizing and rewarding employees for their contributions can significantly boost morale and employee motivation too. Implementing a robust employee recognition program that includes both formal awards and informal acknowledgments can help employees feel valued and appreciated.

Enhance internal communication?

Effective communication is a cornerstone of any employee engagement program. Regular updates from leadership, open forums for feedback, and transparent communication channels can foster a sense of inclusion and trust within the organization.

Develop clear career pathways?

Employees are more likely to stay engaged when they see a clear pathway to career advancement. Regular performance reviews, employee feedback, setting achievable goals, and providing opportunities for promotion can help keep employees motivated and focused on their long-term career aspirations.

Invest in comprehensive L&D programs

Given the strong correlation between L&D and employee retention, companies should prioritize comprehensive training programs that include effective employee engagement strategies addressing both technical skills and soft skills. Incorporating language learning into these programs can significantly enhance employee satisfaction and improve engagement, as shown by our ɫèAV?success stories.

Implement flexible learning solutions to encourage employees

With busy workloads, employees often struggle to find time for learning. Mondly by ɫèAV offers flexible online language learning solutions that allow employees to study at their own pace, fitting lessons around their schedules. Employers can track progress via a central dashboard, ensuring that learning objectives are met without disrupting daily operations.?Flexible learning solutions like these can also boost engagement by allowing employees to learn at their own pace and on their own schedule.

Use technology for enhanced engagement

Incorporating technology like VR, AR and AI can enhance employee engagement through immersive training experiences, personalized learning, and real-time feedback.

Measure and analyze engagement metrics

To enhance your employee engagement programs effectively, it is crucial to regularly measure and analyze engagement metrics. Utilizing advanced employee engagement software can provide valuable insights into areas such as employee satisfaction, communication efficacy, and training program effectiveness. By continuously monitoring these metrics, businesses can identify trends, detect issues early, and adjust employee development strategies accordingly, ensuring that employee engagement initiatives are always aligned with the evolving needs of the workforce.

Prioritise employee wellbeing

Employee well-being should be at the heart of engagement strategies. Promoting a healthy work-life balance, providing mental health support, and creating a supportive work environment are essential components.

are likely to see higher engagement levels, as employees feel valued and cared for. Initiatives such as wellness programs, flexible working hours, and access to mental health resources and counseling services can significantly contribute to a more engaged and productive workforce.

Comprehensive wellness programs that address physical, mental, and emotional health can significantly impact employee engagement. This can include fitness challenges, counseling services, and wellness workshops.

A multi-faceted approach for engaged employees

Employee engagement is multifaceted and requires a strategic approach that encompasses learning and development, cultural understanding, language training, and leveraging technology. By investing in these areas, businesses can cultivate a motivated, skilled, and loyal workforce positioned to thrive in a globalized economy.

Emphasizing inclusivity, flexibility, technological integration, and wellbeing can drive meaningful employee engagement efforts and ultimately lead to sustained business success.

The impact of ignoring employee engagement on the international stage

Ignoring the international market and failing to address language barriers can have dire financial consequences. According to ,?poor communication can cause an average loss per company of $62.4 million.

Moreover, recruiting staff with formal English qualifications only to discover they cannot effectively communicate in English once hired leads to frustration and inefficiencies. Addressing language barriers can help engage employees by improving communication and collaboration across the entire organization too.

Addressing language learning in a globalized workplace

Effective communication between teams spread across different countries and cultures is crucial to business success. When employees possess strong language skills, they¡¯re better equipped to navigate complex, multilingual environments, leading to improved collaboration and productivity. Consequently, investing in language training programs is not just a strategic move to enhance an individual employee's skill sets but an essential step toward fostering a cohesive, well-integrated and engaged workforce.

Language learning: Boosting engagement and productivity

The benefits of language learning extend beyond mere communication. Employees who receive language training report higher levels of engagement and job satisfaction. Language learning can lead to motivated employees who are more engaged and productive in their roles. Mondly by ɫèAV¡¯s flexible language learning solutions are designed to meet the specific needs of businesses, providing enhanced business-centric content to improve workplace skills and confidence.

Building soft skills

are becoming increasingly important for employees. With AI being used more in the workplace, soft skills that AI can¡¯t replace are being sought after more. Soft skills such as critical thinking, collaboration, and emotional intelligence are all key to building an engaged team.

Language learning can help develop these soft skills by providing opportunities for employees to work together on language exercises, practice speaking and listening, and collaborate in a new language. This not only improves their language proficiency but also boosts their soft skills, making them more valuable assets to the company.

The strategic advantage of language learning

We¡¯ve discussed the?advantages of learning a new language for your business?before but to reiterate, investing in language learning is a strategic enabler for international business. It allows companies to:

  • Increase employee engagement: Providing language learning opportunities can improve employee engagement by equipping employees with the skills they need to succeed in a global market.
  • Recruit top talent: Language training broadens the talent pool, allowing businesses to attract and retain employees who might otherwise be overlooked due to language barriers.
  • Engage in the global economy: Proficiency in multiple languages enables businesses to engage more effectively with global markets, enhancing competitiveness.
  • Enhance customer service: Prioritizing language learning can significantly improve customer service and overall operational efficiency.

The path forward for employee engagement initiatives

Understanding and adapting to employee engagement trends is essential for HR professionals and global business leaders. Investing in language learning and cultural understanding not only mitigates the cost of miscommunication but also the workplace culture that drives employee engagement, satisfaction, and productivity. Engaged employees are more satisfied, productive, and motivated, contributing significantly to overall organizational success.

Elevate your workplace with ɫèAV

Take the first step towards a more engaged, skilled, and motivated workforce. Explore for your workforce to help them develop their language skills further.?

Contact us today?to learn how?Versant by ɫèAV?and our?workplace solutions?can help your organization achieve its goals. Empower your team, boost employee engagement, enhance communication, and unlock unparalleled growth potential. Don't wait¡ªact now and lead your business to success.

More blogs from ɫèAV

  • A group of children stood at a table with their teacher watching her write something down on paper

    Build success beyond the classroom: Critical thinking and assessment

    By Christina Cavage
    Reading time: 4 minutes

    There are some common myths related to critical thinking and assessment. Many people believe that it¡¯s impossible to assess critical thinking, especially in classes where language is limited. However, it can be done! Here, the key to success is crafting tasks and rubrics that allow you to separate language skills and cognitive skills. After all, a low language level doesn¡¯t necessarily reflect your student¡¯s ability to think critically.

    So, how can we measure how a student knows rather than just what they know?

    How to measure critical thinking

    Well, we first have to consider two types of assessment¡ªformal and informal. Formal assessments tend to happen at the end of a task, lesson or skill-building activity and usually focus on the work the student has produced. Then, we have informal assessments. Those are the assessments that involve on-the-spot interactions. These types of assessments play a crucial role in measuring critical thinking.

  • A group of young adults sat at a table in a library looking up towards a older woman

    Fostering critical thinking in the classroom

    By Christina Cavage

    Critical thinking is a term often thrown around the teacher¡¯s lounge. You often hear, ¡°Of course, teaching critical thinking is essential.¡± However, in that same space, we may also hear the question, ¡°But how?¡±

    Teaching students to think critically involves helping them to develop a critical mindset. What exactly does that mean, and how can we do that?

    What does it mean to think critically?

    Critical thinking is a complex process that involves students reflecting, analyzing and evaluating ideas. Building a community of critical thinkers in our classrooms involves going beyond the cognitive domains and building the affective domains.

    The cognitive domain concerns subject knowledge and intellectual skills, whereas the affective domain involves emotional engagement with an idea or learning material.

    This deliberate teaching of critical thinking needs to be part of our teaching toolkit. We need to develop a mindset around it in and out of our classrooms.

    How can teachers develop a critical-thinking mindset?

    Consider all the questions we pose to students during our classes. Do we expect a yes or no answer, or have we established a classroom environment where students offer considered reasons for their responses?

    By following some guiding principles, we can get into the practice of naturally expecting deeper answers:

    1. Students need to engage in critical thinking tasks/activities at all levels.
    2. Teachers need to provide space/time in the classroom to build critical thinking learning opportunities.
    3. Practicing critical thinking must be incorporated throughout the course, increasing complexity as students improve their critical thinking ability.
    4. Students must be given opportunities to practice transferring critical thinking skills to other contexts.

    Activities to foster critical thinking in the classroom

    Activity/Strategy #1: Categorizing

    Provide a set of vocabulary terms or grammatical structures on the board (or pictures for true beginners). Ask your students to gather in pairs or small groups and have them categorize the list. Ask them to be creative and see how diverse the categories can be.

    Example:

    Desk, computer, pencil, stove, dishes, forks, novel, cookbook, sink, shelf

    • Made from trees: pencil, novel, cookbook, desk.
    • Made from metal: fork, stove, sink, etc.

    Activity/Strategy #2: What¡¯s the problem?

    Provide students with a short reading or listening and have your students define a problem they read or hear.

    Tomas ran up the steps into Building A. The door was closed, but he opened it up. He was very late. He took his seat, feeling out of breath.

    • Determine why Tomas was late.
    • Underline verbs in the past tense.
    • Create a beginning or ending to the story.

    Activity/Strategy #3: Circles of possibility

    Present a problem or situation. Consider the problem presented in strategy #2 above: Ask the students to evaluate the situation from Tomas¡¯ point of view, then, from the teacher¡¯s point of view, and then from his classmate¡¯s point of view.

    This activity generates many conversations, and even more critical thinking than you can imagine!

    Activity/Strategy #4: Draw connections

    Provide students with a list of topics or themes they have studied or are interested in. Place one in the center, and ask them to draw connections between each one.

    Afterward, they should explain their ideas. For example:

    ¡°Energy and environment are affected by sports. Most sports do not harm the environment, but if you think about auto racing, it uses a lot of fuel. It can negatively impact the environment.¡±

    Activity/Strategy #5: What¡¯s the rule?

    Play students an audio clip or provide them with a reading text. Draw students¡¯ attention to a particular grammatical structure and ask them to deduce the rules.

    Activity/Strategy #5: Establishing context

    Show your class an image and put your students in small groups. Give each group a task. For example:

    The Jamestown settlement in the United States
    ¡°A famous historic site is the Jamestown Settlement in Virginia. People from England were the first people to live in Jamestown. When did they arrive? They arrived in 1607. They built homes and other buildings. They looked for gold, silver and other materials. They sent the materials back to England. It was a hard life. Jamestown wasn¡¯t a good place to settle. The winters were cold, and the settlers didn¡¯t know how to protect themselves. After some time, they traded with the Native Americans, including tools for food. This helped the hungry settlers. Did many people die? Yes, many of the first settlers died. Later, more settlers arrived in Jamestown. It wasn¡¯t easy, but in the end the settlement grew.¡±

    Ask questions like this:

    • If this were in a movie, what would the movie be about?
    • If this were an advertisement, what would it be advertising?
    • If this were a book, what would the book be about?

    There are many other wonderful strategies that can help build a classroom of critical thinkers. Getting your students accustomed to these types of tasks can increase their linguistic and affective competencies and critical thinking. In addition to these on-the-spot activities, consider building in project-based learning.

    How can you incorporate project-based learning into your classroom?

    Project-based learning often begins with a challenge or problem. Students explore and find answers over an extended period of time. These projects focus on building 21st Century Skills: Communication, Creativity, Collaboration, and Critical Thinking.

    They also represent what students are likely to encounter when they leave our English language classes.

    An example project

    Consider this project: Our cafeteria is outdated. It does not allow for food variety, or for guests to sit in groups of their desired size and activity level. Survey students who use the cafeteria. Follow up the survey with interviews. Determine how your group can reimagine the cafeteria. Prepare a proposal. Present your proposal.

    You can imagine the amount of language students will use working on this project, while, at the same time, building a critical mindset.

    Teaching critical thinking is all about building activities and strategies that become part of your teaching toolkit, and your students¡¯ regular approach to problem-solving.

  • A young boy in a room full of books thining with his hand to his head, there is a lightbulb graphic above him

    Success beyond class: Critical thinking skills and academic english

    By Christina Cavage

    English for Academic Purposes (EAP) classes are designed to prepare students for higher education delivered in English. Students are expected to hold their own among a class full of fluent English speakers. So it¡¯s essential that they have not only the language skills, but the academic and social skills that tertiary education demands today. And it¡¯s up to teachers to ensure our students develop these skills ¨C but that requires a balancing act.

    Many EAP courses lack the authenticity of the college classroom experience. Lectures are generally relatively short, only 5-10 minutes long. Reading is scaffolded, and the content is very structured, even overly structured. Then, our students move into their academic courses where they encounter two-hour lectures, 50+ pages of reading, and content that is far from scaffolded. So, how do we bridge these academic, linguistic and social gaps? Let¡¯s look at some techniques to help students succeed in higher education.

    Bridging the linguistic gap

    Linguistics gaps may involve content-specific language, or the informal language students encounter when they work with other students, or the connotative and denotative meanings and contexts of a word. To bridge this gap, we need to build deep conceptual vocabulary knowledge. We don¡¯t want students only to have label knowledge. Label knowledge allows students to pass a vocabulary text where matching or multiple choice is present. But that is not enough in an academic environment. Deep conceptual knowledge means truly knowing a word.

    So, what does it mean to know a word? Well, according to linguistics scholar Paul Nation, a student needs to know the following:

    • The spoken and written form?
    • The parts of the word that have meaning
    • The word's forms and their meanings
    • The concepts and vocabulary associated with the word
    • The grammatical function, any collocations
    • The register and frequency of the word

    That is a whole lot!

    To build this extensive knowledge, we need to do so in an intentional manner. We need to build various activities that develop and foster critical thinking skills and engage students.

    Here is an example:

    ¡°Hello! I am so glad to see so many of you at our special lecture today. Today, I am going to describe how a mixed community is planned and built. First, let¡¯s look at what a mixed purpose community is, and then we will discuss the planning and building. As many of you know, a mixed purpose community is a neighborhood that includes residential spaces, business spaces, services and green spaces. How about the planning? First, when planning mixed purpose communities, architects, city planners and builders work together to plan where everything will be located. Because they want the community to be a fully walkable one, they need to think about how far homes are from schools, services and other businesses. Then, they carefully look at what kinds of businesses and services are needed. Next, they must design sidewalks so people can easily get to anywhere in the community, and not worry about car traffic. Today, planners are even looking at including bicycle paths, as more and more people are riding bicycles to work. Lastly, they need to consider the different types of residential space they will need. They build homes and apartments to attract all a wide variety of residents. These communities are becoming more and more popular, but planning them still takes time and a team of people.¡±

    The terms mixed and community are bolded. You can engage students with a simple noticing activity of how these words are used, the forms they take, the words around them, their collocations and the concepts associated with these words. An exercise like this will help students develop a deep understanding of these words. And that deep understanding will enable students to make connections and draw conclusions around these terms.

    Bridging the academic gap

    EAP students move from very scaffolded EAP courses to courses where they must listen and take notes for 50 minutes or read 50+ pages before class. Additionally, their professors often do not build background knowledge, or scaffold learning, as they expect students to enter their classrooms with this understanding. And this can create an academic gap.

    When it comes to bridging this gap, content can be the vehicle for instruction. Exposing students to the language of academic disciplines early on can build background knowledge, and be highly motivating for students who crave more than rote language instruction.

    Bringing the social gap

    When students enter their university courses they will be expected to work with peers, engage in group activities, negotiate, take turns and assert their own ideas into a dialogue. These social skills require language which needs to be developed and practiced in their EAP courses.
    You can do this by building instructional tasks and learning around developing and practicing critical thinking skills. Consider introducing project-based learning to your class. In project-based learning, students must work with their peers, learning how to prioritize, negotiate and assign responsibility. Bringing in these types of tasks and activities helps develop soft and critical thinking skills.