Anyone who’s ever taught a business English class knows that their students are busy people. Sometimes they get sidetracked by their other tasks - even during class. This means we have to make the most of the time we have with our learners and focus on what they really need.
How you do this depends on the sector your students work in (or plan to work in), their previous experiences studying English and their own strengths and weaknesses.
Teachers often focus on teaching hard skills, such as writing reports or running meetings. We do this because it can be challenging for many business students to do these things in English and also because hard skills have an immediate and positive impact on their workdays.
But, if there’s one thing that all business people can benefit from, it’s soft skills.
Soft skills are interpersonal or people skills. They include things like active listening, teamwork, decision-making and influencing skills. Mastering these skills will help students progress more rapidly and become more independent learners. However, isolating the specific vocabulary or grammar structures that these skills use is complex and they often get overlooked in language learning classes as a result.ÌýÌý
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1. Listening actively
People mistakenly think that communication is just about speaking. However, one of the best ways to be a good communicator is to listen to the person you are talking to.ÌýLearners can show interest in what someone is saying by asking clarifying questions and rephrasing what they've said to ensure they've fully understood.
2. Influencing others
In order to manage employees and clients effectively your students will need to be able to influence others. This can be done by building rapport, explaining why they are doing something, asking the right questions and selling themselves in a certain way.
3. Negotiating successfully
The key to closing sales, obtaining a favorable price for a product or service, or maintaining a cohesive team lies in the art of negotiation.ÌýSuccessful negotiators determine their objectives before starting, prepare fully to support their positions and always leave their emotions at home (or in the office).
4. Dealing with different communication styles
In the world of business, students will come across people who communicate differently. The three basic communication styles are aggressive, passive and assertive. They’ll need to know how to deal with these different styles if they want to succeed.
5. Speaking clearly and concisely
Students need to learn to express themselves clearly and convey their message in as few words as possible. It’s easy to ramble when you are nervous, soÌýencourage them to think about what they want to say and, if necessary, make some brief notes beforehand.
How they apply these skills will depend on the issue at stake, the situation and who they're talking to, so they will need to adjust their behaviour accordingly. The more time you spend on this in class, the easier it will become.
If you need any guidance there are courses likeÌýBusiness Partner, which is aÌýbusiness English course that teaches real-world language and business skills which helps to teach the above skills mentioned. The course raises students’ awareness of different communication styles to help avoid misunderstandings and so they can be more perceptive and adapt their own styles according to the audience.
As demographic shifts and technological advancements reshape the global workforce, the gap between the skills people have and the skills they need continues to widen. This "skills chasm" is particularly evident in language learning, where traditional education systems often fail to keep pace with the demands of the modern economy.
With the continuous evolution of AI tools, it has become more critical to incorporate AI into our teaching practices. AI has the transformative power to improve our teaching methods, tailor learning experiences, and increase student engagement.
To give you a taste of our webinar 'Teaching in the age of AI: 7 tips for preparing for an educational evolution'. We'll cover seven tips designed to prepare you for an educational evolution with AI.
The first step in integrating AI into your teaching practice is deciding your approach. Are you an AI methodologist who practices based on theory or an AI experimentalist who develops theory based on practice? Both paths are valid, but it's crucial to choose one to avoid inertia. Understanding AI's basics and experimenting with different tools will help you find your footing.
AI should be seen as a thought partner and assistant, not a replacement. Use AI to enhance your creativity and efficiency. For example, if you're stuck on creating a warm-up activity, ask AI for ideas. Treat AI as a helpful assistant to handle tasks you find time-consuming or less enjoyable, allowing you to focus on what you love about teaching.
Understanding AI's capabilities and limitations is essential. AI learns from the data we provide, so it's crucial to feed it accurate and relevant information. Developing empathy for AI means understanding how it processes information and how to give clear instructions to get the best results.
AI can help cover all aspects of language learning, including:
Move beyond simple substitution and augmentation of tasks with AI. Aim for modification and redefinition of your teaching methods. For instance, use AI to create interactive and personalized learning experiences that were previously unimaginable.
AI offers new teaching possibilities that break away from traditional constraints. Embrace these opportunities to redefine your pedagogy. Think about what is now possible with AI that wasn't before and how you can leverage these capabilities to enhance learning.
Use AI to develop formative assessments that provide continuous feedback. These assessments should help students understand their progress and guide you in improving your teaching strategies. AI can generate rubrics, provide instant feedback, and help track student performance over time.
To help you integrate AI into your teaching practice, here are some practical tips and challenges:
1. Experiment with AI tools: Find tools for creating text, audio, images, and video. Create activities using these tools to see how they can enhance your lessons.
2. Develop custom AI applications: Create custom GPTs for specific tasks, such as generating rubrics or formative assessments.
3. Engage students with AI: Design activities where students use AI to generate content, evaluate AI-generated work, and reflect on their learning process.
4. Focus on formative feedback: Use AI to provide continuous, formative feedback to students, helping them understand their strengths and areas for improvement.
Integrating AI into your teaching practice is not just about using new tools; it's about transforming your approach to education. By embracing AI, you can create more engaging, personalized, and effective learning experiences for your students. As you embark on this journey, remember that the goal is to enhance your teaching, not replace it. Embrace the challenges, experiment with new ideas, and let AI help you become the best educator you can be.
Ready to dive deeper into the world of AI in education? Watch our webinar, 'Teaching in the Age of AI: 7 Tips for Preparing for an Educational Evolution'. Discover how AI can augment teaching, personalize learning, and boost engagement. Delve into the AI-first pedagogy, ethical considerations and practical strategies to make your classroom more effective, engaging, and innovative.
Engaging in conversations, especially in a language that isn't your first, can sometimes be daunting. Whether English isn’t your first language or you’re just looking to improve your conversational skills, having a few handy phrases up your sleeve can make a world of difference. Here are seven essential phrases that can help you navigate conversations in English with greater ease and confidence.
