6 tips for teaching business English to low level learners

Margaret O'Keeffe
A business woman in a suit sat at a laptop

The CEFR describes A1 and A2 learners as ‘basic users’ of a language. So how can we help these students to develop their English for the workplace?

Here are our six top tips:

1. Focus on high-frequency vocabulary for work

Learning English vocabulary for work context is the top priority for many low-level learners in business English classes. It helps them to communicate their message in a simple, effective way. This makes it important to teach common words and set expressions for everyday work situations.

These include:

  • lexical sets (words related to the same topic or situation) – for example, days, months, numbers, verbs to describe work routines, verbs in the past.
  • common collocations with verbs and nouns (for example, manage a team, have meetings, place an order, solve a problem).
  • functional language and fixed phrases – greetings (How are you? Nice to meet you.) and offers (How can I help you? Would you like…?).

2. Help students with vocabulary learning

Teach vocabulary items in realistic contexts. For example, phone calls, to-do lists, short emails, text messages etc.

While it might be tempting to give students lots of vocabulary to memorize, this can cause overload, be frustrating and ultimately demotivating for learners. Instead, you should aim to present eight to ten new words in a lesson as a general rule. This is an achievable number for working memory and helps to build learners’ confidence. The number of words can be a little higher if items are easy to show in images or there is repetition; for instance, the numbers 20 to 100.

Have students make simple decisions about new words, as this helps with recall later. Start with simple tasks, such as matching words and pictures or verb and noun collocations they’ve seen in a short text (for example, managing a team, call customers, writing emails, etc.). Next, ask students to complete sentences using the target words and write their own sentences using these words.

Getting students to personalize new vocabulary makes it more memorable, for instance writing sentences describing their work routines. Repetition also aids long-term memory, so make sure vocabulary is recycled in the materials in later lessons.

Finally, make a list of vocabulary games to use for revision exercises, warmers and to finish classes.

3. Maximize student speaking time

Learners need to develop their English-speaking skills for work. The classroom is a safe, low-stakes environment for them to gain fluency and confidence.

Use the audio and video scripts of short dialogues or an extract from a longer script. Students read the dialogue aloud in pairs or groups. Give feedback by drilling the stress and rhythm of any words or phrases which were difficult with the whole class. Back-chaining phrases – starting with the last sound and building up going backwards – is an excellent way to drill. Get students to swap roles and repeat the task.

You can also use another technique called disappearing dialogue. Put a short dialogue on the board for students to practice in pairs. Then delete parts of the dialogue and ask them to repeat the task, swapping roles each time. Gradually delete more parts to increase the challenge. Students can reconstruct the dialogue as a final task.

Moreover, surveys, questionnaires, true/false games, and information-gap exercises are ways to practice speaking in English, target structures, and vocabulary.

Get in touch about our business English courses

4. Provide support for speaking tasks

Use a model dialogue from the coursebook or one you wrote yourself. Ask students to build their own short dialogues by changing some details (such as names, dates, prices, and quantities). Or use one half of the dialogue and ask students to write the other part.

Then, have them perform their dialogues together with their script. Then, ask them to try to memorize it without the script. Finally, they should perform the dialogue for another pair or even for the whole class.

Give students a reason to listen to their partners when they are speaking. For example, a speaking task like placing an order on the phone, gives them a reason. The listening student can note the essential information and check their answers afterwards.

Repeating tasks with slight variations increases the challenge, improves fluency, helps students remember useful phrases, and builds self-confidence.

5. Practice work skills your students need

Students are much more engaged and motivated when the class content is relevant to their everyday situations. They will want to learn English for work and skills they need to practice include telephoning, socializing and giving presentations.

Writing skills are also important. This includes formal and informal text messages, simple forms, less formal emails to colleagues (e.g. to update on work) and more formal emails to customers (e.g. replying to a simple inquiry).

At the start of the class, make it clear what students will be doing in the lesson. You can refer to the lesson outcome on the coursebook page or write the lesson outcome in your own words on the whiteboard. For instance, “Today you will learn to place a simple order on the phone”.

At the end of the class, ask students to respond to the self-assessment statement: “I can place a simple order on the phone.”

This is a reminder of the purpose of the lesson. It also helps the students and teachers to reflect on the progress they are making.

The grammar syllabus should also relate to English learners' communicative needs (for example, describing your company, instructions, and talking about arrangements).

6. Teach functional language phrases

Draw students’ attention to useful phrases and functional language in speaking and writing. For instance, when greeting visitors (“Nice to meet you.” “See you later.”). They can memorize these utterances and put them to immediate use outside the classroom.

Use role plays to practice work skills and functional language skills. Give learners ample time to prepare and write down what they want to say. In a phone call role play, put students back to back to increase the challenge and add an element of authenticity; even better if they can call each other on their mobile phones from separate rooms.

Similarly, with presentations (for example, introducing yourself and your company), give students time to prepare and rehearse. They can ask colleagues to video them on their mobile phones for later correction work and feedback. Or they could rehearse and film themselves at home and show the final video in the next class.

These are just a few tips and techniques for teaching corporate English to low-level learners. It’s especially important for these students to start simple, recycle language often and build their confidence in their workplace English.

Explore our range of language courses

More blogs from ɫèAV

  • A group of friends backpacking outdoors smiling and embracing eachother

    What are the most spoken languages in the world?

    By Charlotte Guest
    Reading time: 5 minutes

    Have you ever wondered which world languages are spoken by the largest number of people globally? Whether you’re a language enthusiast or someone looking to learn a new language, understanding the most spoken languages around the world can be incredibly insightful. In this blog post, we’ll explore the top languages by number of speakers, shedding light on languages with the most native speakers and widely spoken languages globally.

    Introduction to spoken languages

    Spoken languages are a vital part of human communication, culture and identity. With over 7,000 languages spoken worldwide, each language has its unique characteristics, nuances and significance. Understanding the most spoken languages globally provides valuable insights into geopolitics, economics and social dynamics. In this article, we will explore the top languages spoken in the world, their distribution and use.

    Why knowing the most spoken languages matters

    Knowing which languages are most popular worldwide can influence your language learning decisions. Enhancing your language skills in these widely spoken languages can significantly boost your communication abilities and cultural understanding. It can open up opportunities for travel, business and cultural exchange. Additionally, understanding global language popularity can give you a broader perspective of the world’s linguistic diversity.

    Criteria for measuring language popularity

    Measuring language popularity is a complex task that involves various factors, including the number of native speakers, global influence, and use as a second or foreign language. The criteria for measuring language popularity include:

    • Number of native speakers: This refers to the number of people who speak a language as their first or native language. Languages with the highest number of native speakers often have a significant cultural and historical impact.

    • Global influence: This measures the extent to which a language is used in international communication, business, science and diplomacy. Languages with a broad global influence are often used as lingua francas in various regions.

    • Use as a second or foreign language: This considers the number of people who speak a language as a second language or foreign language. Languages that are widely taught and learned around the world tend to have a larger speaking population.

    By considering these criteria, we can better understand why certain languages are more prominent and widely spoken globally.

    Top 10 most spoken languages in the world

    Here’s a closer look at the ten most spoken languages by number of speakers:

    When evaluating these languages, it's important to consider not just the number of native speakers but also the total number of language speakers, including those who speak it as a second language.

    1. English

    Speakers: Approximately 1.5 billion

    Native speakers: Around 360 million

    Regions: Widely spoken in the Americas, Europe, Africa, Asia and Oceania.

    Highlights: English is the most widely spoken language worldwide when combining native and non-native speakers. It's the primary language in countries like the United States, the United Kingdom, Canada and Australia. English is the dominant language in international business, science and technology.

    2. Mandarin Chinese

    Speakers: Over 1.1 billion

    Native speakers: About 920 million

    Regions: Mainly in China, Taiwan and Singapore

    Highlights: Mandarin is the language with the largest number of native speakers. It's one of the six official languages of the United Nations and has a significant cultural and historical importance.

    3. Hindi

    Speakers: Around 600 million

    Native speakers: Approximately 341 million

    Regions: Predominantly in India and Nepal

    Highlights: Hindi is predominantly spoken in India and Nepal, with approximately 341 million native speakers. It is one of the official languages of India and is spoken by a large portion of the Indian population. It has numerous dialects and is written in the Devanagari script.

    4. Spanish

    Speakers: Approximately 560 million

    Native speakers: About 460 million

    Regions: Spain, Latin America and parts of the United States

    Highlights: Spanish is the official language in 21 countries and is widely spoken in the Americas. In many of these countries, Spanish serves as the national language, playing a crucial role in government, education and media. It’s known for its rich literature and cultural heritage.

    5. French

    Speakers: Around 280 million

    Native speakers: About 77 million

    Regions: France, parts of Africa, Canada, Belgium and Switzerland

    Highlights: French is another of the six official languages of the United Nations. It's widely used in international diplomacy and has a significant number of speakers in Africa due to France's colonial history.

    6. Arabic

    Speakers: Approximately 270 million

    Native speakers: Around 310 million

    Regions: Middle East and North Africa

    Highlights: Arabic is a central Semitic language that is the liturgical language of Islam. It has many dialects, with Modern Standard Arabic being used in formal settings and media. Arabic has numerous spoken forms, with significant variations in dialects across different regions.

    7. Bengali

    Speakers: Around 265 million

    Native speakers: About 230 million

    Regions: Bangladesh and parts of India

    Highlights: Bengali is the official language of Bangladesh and the second most spoken language in India. Alongside other languages like Hindi and Urdu, Bengali plays a crucial role in the cultural and linguistic landscape of the region. It’s known for its rich literary tradition.

    8. Portuguese

    Speakers: Approximately 220 million

    Native speakers: Around 220 million

    Regions: Brazil, Portugal and parts of Africa

    Highlights: Portuguese is mainly spoken in Brazil, which is the largest Portuguese-speaking country. It has a growing number of speakers in Africa.

    9. Russian

    Speakers: Around 258 million

    Native speakers: Approximately 154 million

    Regions: Russia, Eastern Europe and Central Asia

    Highlights: Russian is one of the six official languages of the United Nations and is widely spoken in the former Soviet Union countries.

    10. Japanese

    Speakers: Approximately 128 million

    Native speakers: Around 128 million

    Regions: Japan

    Highlights: Japanese is predominantly spoken in Japan and is known for its three writing systems—Hiragana, Katakana and Kanji. It has a rich cultural history and is influential in technology and entertainment.

    Conclusion

    Understanding the most spoken languages in the world can provide valuable insights for language learners. Developing strong language skills in these world languages can open up numerous opportunities for travel, business and cultural exchange. Whether you’re looking to enhance your travel experiences, broaden your cultural horizons, or improve your career prospects, learning one of these widely spoken languages could be a significant advantage.

    Ready to start your language learning journey? Learn a new language with Mondly by ɫèAV.

  • Woman working in front of a laptop writing something down and smiling

    Learning a language while working full-time

    By Charlotte Guest
    Reading time: 4 minutes

    Mastering a new language can be a game-changer for your career. Whether it's for expanding your professional network, exploring new job opportunities, or simply enhancing your cognitive skills, learning a language is an invaluable investment. But how can you juggle language learning with a demanding full-time job? Here are some practical tips designed for busy professionals.

    1. Set clear goals

    Before you start, it's crucial to set clear, achievable goals. Whether you aim to hold basic conversations, read professional documents, or become fluent, having a specific target will keep you motivated and focused.

    2. Integrate learning into your daily routine

    Finding time to study can be challenging, but integrating language learning into your daily routine can make it more manageable:

    • Commute time: Use your commute to listen to language podcasts or audiobooks.
    • Lunch breaks: Dedicate 15-20 minutes of your lunch break to review vocabulary or grammar.
    • Evening wind-down: Spend 10 minutes before bed practicing speaking or writing.

    3. Use online resources

    Modern technology provides a plethora of tools to help you learn a new language without disrupting your schedule:

    • Language learning apps: Apps like Mondly by ɫèAV allow you to practice during your commute or lunch break.
    • Podcasts and audiobooks: Listen to language lessons during your commute or workout.
    • Online courses: Many websites offer structured courses that you can complete at your own pace.

    4. Stay motivated

    Staying motivated is crucial to your success. Celebrate your progress, no matter how small, and remind yourself of the benefits of being multilingual:

    • Track your progress: Keep a journal of your language learning milestones and achievements.
    • Find a study buddy: Partner with a colleague or friend who is also learning the language to keep each other accountable.
    • Reward yourself: Treat yourself when you reach your language learning goals.

    5. Explore company resources

    Some companies offer resources or discounted access for learning. It's always worthwhile to check if your employer provides:

    • Language classes: On-site or online language classes.
    • Learning platforms: Subscriptions to language learning platforms.
    • Education reimbursement: Financial assistance for language courses as part of professional development.

    6. Use your work environment

    If your workplace has international colleagues, take advantage of this opportunity to practice. Try to speak with them in their first language or ask for help with pronunciation and vocabulary. Not only will this provide real-world practice, but it will also strengthen your professional relationships.

    7. Be consistent and patient

    Consistency is key when learning a new language:

    • Daily practice: Even 10-15 minutes a day can lead to significant progress over time.
    • Patience: Language learning is a gradual process. Celebrate small milestones and remain patient with your progress.

    Balancing a full-time job with language learning is no small feat, but it's entirely possible with the right strategies. By setting clear goals, integrating learning into your routine, leveraging technology, practicing consistently, engaging with native speakers, making learning fun and staying motivated, you can achieve fluency without sacrificing your professional responsibilities. Ready to start your language learning journey? Take the first step today and open a world of new opportunities.

  • A man looking at a openlaptop with a pen in hand, smiling at the laptop

    7 myths about learning a new language debunked

    By Charlotte Guest
    Reading time: 3 minutes

    Learning a new language can be an incredibly rewarding experience, opening doors to new cultures, enhancing career opportunities and providing cognitive benefits. However, many myths about language learning can discourage potential learners or lead them astray. Today, we're debunking seven common language learning myths to help you on your linguistic journey.

    Myth 1: "You need to start young to be fluent"

    Truth:

    It's never too late to learn a new language. While children may pick up accents and intonation more easily, adults often have the advantage of better-developed cognitive skills and life experiences that can aid in understanding complex grammar and vocabulary. Numerous studies have shown that adults can achieve fluency with dedication and the right learning strategies.

    Myth 2: "You have to live in a country to learn the language"

    Truth:

    Thanks to technology, you can immerse yourself in a new language without leaving your home. Tools like language learning apps, online courses, virtual tutors and even social media can provide ample opportunities for practice and immersion. Living in a country where the language is spoken can be beneficial, but it is not a necessity.

    Myth 3: "You must be naturally gifted to learn languages"

    Truth:

    Language learning is less about innate talent and more about consistent practice and effective methods. Anyone can learn a new language with the right mindset and resources. Persistence, motivation and using varied learning techniques can significantly enhance your ability to learn.

    Myth 4: "It's all about memorizing vocabulary"

    Truth:

    While vocabulary is essential, language learning involves much more than rote memorization. Understanding grammar, practicing speaking and listening, and getting a feel for cultural nuances are equally important. Engaging in conversations, reading and writing in the language can make the learning process more holistic and enjoyable.

    Myth 5: "You can't learn multiple languages at once"

    Truth:

    Learning multiple languages simultaneously is possible, though it does require careful planning and organization. The key is to manage your time effectively and ensure that you are not overwhelming yourself. Using different methods and tools for each language can help keep them distinct in your mind.

    Myth 6: "Watching movies and listening to music doesn't count as learning"

    Truth:

    Consuming media in your target language can be an excellent way to improve your listening skills and cultural understanding. Movies, TV shows, music and podcasts expose you to natural language usage, slang and colloquial expressions that textbooks may not cover. It's a fun and engaging complementary method to more formal study.

    Myth 7: "If you can't speak perfectly, don't try"

    Truth:

    Perfectionism can be a significant barrier to language learning. Making mistakes is a natural part of the learning process. The more you practice speaking, the more confident and proficient you'll become. Focus on communication rather than perfection, and don't be afraid to make errors—they're your stepping stones to fluency.

    Conclusion

    By debunking these myths, we hope to encourage more people to take up the challenge of learning a new language. Remember, the most important factors are consistency, practice and a willingness to learn from mistakes.

    Ready to tackle a new language? Start today and immerse yourself in the endless possibilities that come with being multilingual. Explore the benefits with our post, 'Being bilingual can help keep your brain in good condition'.