Improving your business English vocabulary for the workplace

Charlotte Guest
Business people sat at a table together, two of them shaking hands.
Reading time: 5 minutes

So, you’re thinking about brushing up on your business English and learning new business vocabulary. In today’s corporate world, having a good handle on basic business terms and business lingo can really set you apart. It’s not just about sounding smart in meetings or crafting the perfect email, though that’s part of it. It’s about feeling more confident and fitting in seamlessly with your colleagues and clients from around the globe. Plus, knowing the right words and phrases can help you navigate tricky situations, negotiate better deals, and make a great impression on customers.

Whether you’re attending business meetings, writing emails, or networking with colleagues, a strong grasp of business English vocabulary can set you apart and open doors to new opportunities.

So, let’s dive in and explore some ways to improve your business English vocabulary.

What business English should you learn?
Play
Privacy and cookies

By watching, you agree ɫèAV can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

Why business English vocabulary is important

Having a broad business English vocabulary is beneficial for several reasons:

  • Professionalism: Using appropriate and precise language showcases your professionalism and competence.
  • Business English expressions: Familiarity with common expressions, including idioms and jargon, is essential for fluency in corporate communication.
  • Clarity: Clear communication helps avoid misunderstandings and ensures your messages are understood.
  • Efficiency: Knowing the right terms can make your communication more concise and to the point.
  • Networking: Engaging in business discussions with the correct vocabulary helps build relationships and expand your professional network.

A good grasp of this is crucial for effective business conversations, helping you make a lasting impression on colleagues and clients.

Read our post on mastering English business writing

Key areas to focus on in the business environment

Improving your business English vocabulary involves focusing on several key areas relevant to the workplace:

1. Common business terms

Understanding common business terms is fundamental. These include words and phrases used in meetings, negotiations and general business communication.

Examples of essential business vocabulary

To help you get started, here are some important examples of corporate vocabulary across different categories:

  • Agenda: A list of items to be discussed at a meeting.
  • Benchmark: A standard or point of reference against which things may be compared.
  • Stakeholder: A person with an interest or concern in a business.
  • ROI (Return on Investment): A measure of the profitability of an investment.
  • Balance sheet: A financial document that provides a snapshot of the company's financial status at a specific point in time.
  • Consensus: General agreement among a group of people. Example: "We need to reach a consensus before proceeding with the project."
  • Synergy: The combined effect greater than the sum of individual efforts. Example: "The merger will create synergies that benefit both companies."
  • New business: A business in its first few months or years of trading, often associated with entrepreneurship and potential for significant growth.

These terms are often part of the widely accepted corporate speak, which includes overused words and phrases in professional settings.

2. Industry-specific vocabulary

Different industries have their own jargon and specialized terms. Familiarise yourself with the vocabulary specific to your field. Here are a few examples.

Marketing

  • Conversion rate: The percentage of visitors to a website who take a desired action. Example: "Our new campaign improved the conversion rate significantly."
  • Customer journey: The complete experience a customer goes through when interacting with a company. Example: "Mapping the customer journey helps identify points of improvement."
  • Demographic segmentation: This includes variables such as age, gender, income, education and occupation.ÌýExample: "We tailored our marketing strategy to target millennials and Gen Z through social media platforms."

Finance

  • Diversification: Spreading investments to reduce risk.ÌýExample: "Diversification of the portfolio can protect against market volatility."
  • Depreciation: The reduction in the value of an asset over time. Example: "We need to account for depreciation when calculating annual profits."
  • Cash flow: The movement of cash in and out of a company. Example: "A positive cash flow is crucial for the financial stability of the business."

Technology

  • Big Data: Large volumes of data that can be analyzed for insights. Example: "Big data analytics can reveal trends that drive business strategy."
  • Blockchain: A digital ledger used for recording transactions securely.ÌýExample: "Blockchain technology is revolutionizing supply chain management."
  • Internet of Things (IoT): The interconnection via the internet of computing devices embedded in everyday objects, enabling them to send and receive data.ÌýExample: "IoT technology will revolutionize our inventory management systems."

3. Formal and informal language

Understanding when to use formal and informal language is crucial. Formal language is often used in official documents and professional settings, while informal language may be used in casual conversations or internal communications.

Teams need to be on the same page to ensure effective communication and avoid misunderstandings.

Giving feedback:

Formal: "I would appreciate it if you could review the proposal and share your feedback."

Informal: "Please take a look at the proposal and let me know what you think."

Requesting information:

Formal: "Could you kindly provide the sales figures for Q3 by the end of the day?"

Informal: "Can you send me the sales numbers for Q3 by today?"

4. Phrasal verbs

Phrasal verbs are phrases that consist of a verb combined with a preposition or adverb (or both), which creates a meaning different from the original verb on its own. These constructions are widespread in business English and other forms of communication. For example, the verb "bring" combined with the preposition "up" forms "bring up".

Learning these can help you understand and participate in conversations in business contexts more effectively:

  • Bring up: To mention or introduce a topic.
  • Carry out: To perform or complete a task.
  • Turn down: To reject or refuse an offer.
  • Get the ball rolling: To start a meeting or initiate an activity.
  • Fill out: To complete a form or document. Example: "Please fill out the application form and submit it by Monday."
  • Go over: To examine or review something.ÌýExample: "Let'sÌýgo over the quarterly results before the meeting."
  • Put off: To delay or postpone.ÌýExample: "We decided to put off the launch date until further notice."

Keep practicing and working on it

Improving your business English vocabulary is a valuable investment in your professional development and helps you navigate the business world with greater ease and proficiency.

By focusing on key areas, employing effective strategies and practicing regularly, you can enhance your communication skills and boost your confidence in the workplace. Remember, consistency is key—make it a habit to learn and use new words and vocabulary daily.

Explore and our blog post 'Business English idioms: Understanding corporate lingo'.

Learn about our English courses

More blogs from ɫèAV

  • A man sat at a laptop smiling

    Embracing the future: Teaching in the age of AI

    By Thomas Gardner
    Reading time: 4 minutes

    With the continuous evolution of AI tools, it has become more critical to incorporate AI into our teaching practices. AI has the transformative power to improve our teaching methods, tailor learning experiences, and increase student engagement.

    To give you a taste of our webinar 'Teaching in the age of AI: 7 tips for preparing for an educational evolution'. We'll cover seven tips designed to prepare you for an educational evolution with AI.

    1. Choosing your AI path

    The first step in integrating AI into your teaching practice is deciding your approach. Are you an AI methodologist who practices based on theory or an AI experimentalist who develops theory based on practice? Both paths are valid, but it's crucial to choose one to avoid inertia. Understanding AI's basics and experimenting with different tools will help you find your footing.

    2. Becoming friends with AI

    AI should be seen as a thought partner and assistant, not a replacement. Use AI to enhance your creativity and efficiency. For example, if you're stuck on creating a warm-up activity, ask AI for ideas. Treat AI as a helpful assistant to handle tasks you find time-consuming or less enjoyable, allowing you to focus on what you love about teaching.

    3. Developing empathy for AI

    Understanding AI's capabilities and limitations is essential. AI learns from the data we provide, so it's crucial to feed it accurate and relevant information. Developing empathy for AI means understanding how it processes information and how to give clear instructions to get the best results.

    4. Using AI for comprehensive coverage

    AI can help cover all aspects of language learning, including:

    • Meaning-focused input: Generate reading passages and listening activities.
    • Meaning-focused output: Create speaking and writing tasks.
    • Language-focused learning: Develop vocabulary lists, grammar exercises, and pronunciation activities.
    • Fluency development: Design repetitive practice tasks to build automaticity in language use.

    5. Transforming teaching practices

    Move beyond simple substitution and augmentation of tasks with AI. Aim for modification and redefinition of your teaching methods. For instance, use AI to create interactive and personalized learning experiences that were previously unimaginable.

    6. Adopting AI pedagogy

    AI offers new teaching possibilities that break away from traditional constraints. Embrace these opportunities to redefine your pedagogy. Think about what is now possible with AI that wasn't before and how you can leverage these capabilities to enhance learning.

    7. Creating formative assessments

    Use AI to develop formative assessments that provide continuous feedback. These assessments should help students understand their progress and guide you in improving your teaching strategies. AI can generate rubrics, provide instant feedback, and help track student performance over time.

    Practical tips and challenges

    To help you integrate AI into your teaching practice, here are some practical tips and challenges:

    1. Experiment with AI tools: Find tools for creating text, audio, images, and video. Create activities using these tools to see how they can enhance your lessons.

    2. Develop custom AI applications: Create custom GPTs for specific tasks, such as generating rubrics or formative assessments.

    3. Engage students with AI: Design activities where students use AI to generate content, evaluate AI-generated work, and reflect on their learning process.

    4. Focus on formative feedback: Use AI to provide continuous, formative feedback to students, helping them understand their strengths and areas for improvement.

    Embrace AI and its challenges

    Integrating AI into your teaching practice is not just about using new tools; it's about transforming your approach to education. By embracing AI, you can create more engaging, personalized, and effective learning experiences for your students. As you embark on this journey, remember that the goal is to enhance your teaching, not replace it. Embrace the challenges, experiment with new ideas, and let AI help you become the best educator you can be.

    Watch our webinar

    Ready to dive deeper into the world of AI in education? Watch our webinar, 'Teaching in the Age of AI: 7 Tips for Preparing for an Educational Evolution'. Discover how AI can augment teaching, personalize learning, and boost engagement. Delve into the AI-first pedagogy, ethical considerations and practical strategies to make your classroom more effective, engaging, and innovative.

  • A woman/teacher teaching her students in the classroom.

    Top tips for writing a winning English Teacher Awards 2024 nomination

    By Thomas Gardner
    Reading time: 3 minutes

    We are celebrating teaching excellence around the world through the ɫèAV English Teacher Awards 2024.Ìý

    Open to all types of English language educator, the 15 lucky global winners will take home thousands of pounds of prizes, from trips to conferences to the latest language learning software for their school.Ìý

    Nominating an educator for the ɫèAV English Teacher Awards is simple. All applications are made via the awards entry page, and you have 600-1000 words to tell us how your nominee builds learners’ confidence to be themselves in English.Ìý

    Here are our top tips to make the most of every word and ensure your entry is top of the class.Ìý

    Application tips

    1. Make it category specificÌý

    One of the core judging criteria is how well an application matches the category description.Ìý

    Educators can be nominated in one of five different categories:Ìý

    1. Teaching Young Minds English
    2. Empowering Teen Confidence in English
    3. Cultivating Lifelong Learners in EnglishÌý
    4. Innovation in English Language TeachingÌý
    5. Rising Stars of English Language TeachingÌý

    Tailoring your answer to the category description will make sure our judges understand exactly why your nominee is the perfect winner.Ìý

    For a detailed description of each of the categories, take a look at our recent blog post.

    2. Focus on confidence

    Learning a language isn’t just about knowing the vocabulary or understanding the grammar; it’s about having the confidence to go out there and use your newfound skills to unlock a world of opportunities.Ìý

    But feeling confident in something you’re still learning is hard. Anyone that’s learnt a language has experienced those dips in motivation and confidence when you come across a topic that doesn’t come naturally to you.Ìý

    That’s where a great teacher can make all the difference. The right support and encouragement combined with innovative teaching techniques can help learners protect and even build their confidence in challenging moments.Ìý

    That confidence is what transforms language learning from just communicating to feeling able to really be yourself in English. And when you’re able to do that, great opportunities come your way.Ìý

    Our judges are looking for nominations that understand the connection between confidence and self-expression and the impact that can have on learners’ lives.Ìý

    3. Demonstrate your impact

    Including relevant data and examples in your application will help judges understand the impact your nominee has had.Ìý

    This might include data such as internal or external test results, as well as how those results have changed during that teacher’s tenure.Ìý

    Evidence doesn’t have to mean numbers. Judges also welcome anecdotes and examples that describe the impact an educator has had on learners’ confidence.Ìý

    The judging process

    Nominations can be submitted between 15th August and midnight (CST) on 1st November 2024.Ìý

    After that date, all entries will be reviewed and a shortlist submitted to our expert judges.Ìý

    There are two to three judges for each category who will independently review and shortlist nominees before collectively awarding a Gold, Silver, and Bronze winner in their category.Ìý

    Shortlisted entries will be contacted by our team and announced at the ɫèAV Teacher Awards ceremony on November 21st 2024.Ìý

    Meet the judges

    From Argentina to Algeria, Italy to Germany, ɫèAV English Teacher Award 2024 judges come from all over the world.Ìý

    Many have years of ELT teaching experience, as well as expertise from academia and business.Ìý

    Here are just three of our expert judges:Ìý

    • Belgin Elmas: Head of the English Language Teaching Department at TED University in Ankara, Belgin is a professor with more than 34 years of teaching experience.Ìý
    • Dr Silvia Minardi: President of Lingua e Nuova Didattica and Vice President of Aermigo. Dr Minardi has extensive experience in CLIL training, collaborating with the ECML and the Council of Europe.
    • Dr Renata Condi: An experienced teacher, development professional, and course book author, Dr Condi holds a PhD and MA in Applied Linguistics and an MBA in School Management.Ìý

    The prizes

    With a Gold, Silver, and Bronze winner in each of the five categories, there are 15 chances for educators and their schools to win.Ìý

    Gold winners will receive a trip to a regional professional conference, including flight and hotel, as well as up to £500 in credit for professional development.Ìý

    Their school will win annual licenses to top language learning app, Mondly by ɫèAV as well as a course, assessment, and certification bundle valued at £1000Ìý

    Silver and Bronze winners will take home top prizes too, with £250 in credit towards their professional development and up to 500 Mondly by ɫèAV licenses for their school to continue their good work building learners’ confidence in English.Ìý

  • Childten sat at a desk staring up at a tablet

    Embracing AI for the new school year

    By Thomas Gardner
    Reading time: 2 minutes

    Back-to-school season is the perfect time to introduce something new into your teaching toolkit. With advancements in technology, Artificial Intelligence (AI) is becoming increasingly important for educators to incorporate into their workflow and beneficial for students. Here are some practical ways AI can enhance your classroom experience this new school year.

    AI saves valuable time

    One of the biggest challenges teachers face is finding the time to plan and create engaging lessons. AI can maximize your time by generating word sets, images and activities. Imagine having a virtual assistant that can suggest fresh ideas for your lessons, create tailored resources and even develop entire lesson plans. By automating these time-consuming tasks, AI allows you to focus more on teaching and interacting with your students.

    How AI can help

    • Lesson planning: Generate detailed lesson plans and activities.
    • Lesson inspiration: Get new and creative ideas for classroom activities.
    • Resource creation: Develop word sets, images and other teaching materials.

    As you prepare for the upcoming school year, consider how integrating AI tools can elevate your teaching practice, making your lessons more engaging while freeing up precious time for interactions with your students.

    Personalized learning and targeted feedback

    Every student learns differently, and tailoring lessons to meet individual needs can be challenging. AI can help by providing personalized learning experiences and targeted feedback. Using data-driven insights, AI tools can identify areas where learners are struggling and offer customized recommendations to help them improve. This not only enhances the learning experience but also ensures that no student is left behind.

    Benefits of AI in personalization

    • Personalized lessons: Adapt lessons to suit individual learning styles.
    • Targeted feedback: Provide specific feedback to help students improve.

    Creating an inclusive classroom

    ÌýAI can play an important role in creating an inclusive classroom environment. AI can generate visuals, audio, videos and text, or a combination of all four, catering to different learning preferences. This ensures that all learners, regardless of their learning styles or abilities, have access to the same educational content.

    AI in inclusion

    • Multimodal content: Use various formats to cater to different learning preferences.
    • Accessibility: Ensure that all students can engage with the material.

    Supporting independent learning

    Encouraging students to take charge of their own learning is essential for their development. AI can support independent learning by providing platforms that facilitate self-study at home. These platforms offer a range of resources and tools that help students learn at their own pace, making education more flexible and accessible.ÌýExplore how supports independent learning with immersive AI-powered conversations.

    AI tools for self-study

    • Independent learning: Foster a culture of self-directed learning.
    • Self-study resources: Provide tools and platforms for students to use at home.

    Integrating AI into your teaching practice can revolutionize the way you educate and engage with your students. From saving time on lesson planning to creating an inclusive classroom and supporting independent learning, the benefits are significant.

    Want more AI tips and tricks for the classroom? Join us on the page for the next video in our series.