Online English language testing for employment: Is it secure?

Jennifer Manning
Woman with a headset at a computer

Managers and HR professionals have a global workforce at their fingertips ¨C and now, . This makes adopting a secure English language test for employment more important than ever.

An online English test enables organizations to assess candidates¡¯ language proficiency from anywhere in the world, screen more applicants, and standardize the hiring process. They also help HR professionals and managers to save time ¨C ensuring only people with the right language skills advance to the interview stage.

But how can employers be certain these tests are safe? And how easy is it for people to cheat? In this article, we¡¯ll explore a few of the top security concerns we hear, and share what features make online language tests?secure.

What is an online English test?

An online English test measures how well a job applicant can communicate in English, focusing on speaking, listening, reading and writing skills. They also assess a candidate¡¯s specific?English for business?skills ¨C for example, how clearly someone can communicate on the phone with clients, or understand what is being said during a conference call.

Online tests can be taken in a controlled environment ¨C in a testing center with in-person proctors ¨C but also from a job applicant¡¯s personal computer or mobile phone at home. When tests are taken at home, they can be made more secure using virtual proctors or powerful AI monitoring technology.

Cheating, grading and data security

When many people think of taking a language test, they imagine the traditional way: students in a large testing center scribbling away with pen and paper. No mobile phones are allowed, and if test-takers are caught cheating, they¡¯ll be flagged by a proctor walking around the room.

So when managers or HR professionals consider the option of an online English test ¨C taken digitally and often without human supervision ¨C it¡¯s no surprise that many have questions about security. Let¡¯s take a look at some common concerns:

Is cheating a problem?

A large number of test takers admit to cheating on their tests. According to?research?by the International Center for Academic Integrity, 68% of undergraduate students say they¡¯ve cheated on a writing assignment or test, while 43% of graduate students say they have.

But how easy is it to cheat during a Versant test?

The truth is, not very. With Versant, exam cheating is actually quite difficult, and test takers would have to outsmart a?range of AI monitoring technologies.

If a verified photo is uploaded to the platform, HirePro¡¯s face recognition technology can compare the live test taker with it. This ensures test takers are who they say they are, and haven¡¯t asked someone else to sit the exam for them. It is the institution¡¯s responsibility to verify the original photo.

And since Versant tests are monitored using specialized AI algorithms ¨C without a human present ¨C even the slightest suspicious behaviors are flagged for review. For example, Versant notices if a different face appears in the video, or if the camera goes dark. With video monitoring, our platform also flags if the test taker moves from the camera, or looks away multiple times. And we¡¯ll see if someone changes tabs on their computer.

Finally, the entire test is recorded. When suspicious behavior arises, HR professionals will decide whether to accept or reject the results ¨C or have the candidate retake the test.

Are scores accurate?

We¡¯ve all had frustrating experiences with AI. Chatbots don¡¯t always understand what we¡¯re trying to say, and speech recognition technology sometimes isn¡¯t up to par. This leaves many wondering if they should trust AI to grade high-stakes tests ¨C especially when the results could be the difference between someone getting the job, or not.

Versant uses patented AI technology to grade tests that are trained and optimized for evaluating English language proficiency. It evaluates speaking, listening, reading, writing, and even intelligibility.

Our AI is trained using thousands of fluent and second-language English speakers. With these models, we¡¯re able to not only evaluate how someone should be assessed but also understand when they¡¯ve mispronounced words or have made another mistake. Using all this information, a candidate¡¯s final score is evaluated based on more than 2000 data points.

Do online tests follow GDPR standards?

HR professionals and managers deal with sensitive personal information every day. This includes each job applicant¡¯s name, full address, date of birth, and sometimes even their social security number. The HR tools they implement therefore must also keep this data secure.

Most importantly, it must follow GDPR standards. The data must be gathered with consent and protected from exploitation. With Versant, test-taker data is securely stored and follows all?.

All our data is encrypted at rest and in transmission. Versant assessment data is stored in the US and HirePro, our remote monitoring partner, stores the proctoring data in either Singapore or Europe, depending on customer needs. Both systems are GDPR compliant.

Versant: a?secure English language test

The?Versant?automated language test is powered by patented AI technology to ensure the most accurate results for test takers and employers alike. Even better, our remote testing lets HR professionals securely and efficiently assess candidates worldwide, 24/7 ¨C and recruit top global talent to help more companies scale.

More blogs from ɫèAV

  • A teacher showing her students a globe, with her students looking at the globe, one with a magnifying glass in hand.

    What¡¯s it like to teach English in Turkey?

    By Steffanie Zazulak
    Reading time: 3 minutes

    Alice Pilkington qualified as a CELTA (Certificate in Teaching English to Speakers of Other Languages) certified teacher in October 2009. She started working in Rome before moving to Istanbul, where she¡¯s spent the past three and a half years teaching English to ¡°everyone from 8-year-olds to company executives; students to bored housewives¡±. Having taught in two very different countries to a diverse range of English learners, Alice shares with us the five lessons she¡¯s learned:

    1. Don't take things personally when you're teaching English

    "I am probably not emotionally suited for this job. I take everything very personally and if a lesson goes wrong or an activity I have taken time and energy to plan doesn¡¯t work, I feel like a complete failure. It¡¯s a trial and error experience but when things go wrong, they can go very wrong, and it really makes you doubt your abilities as a teacher.

    Having said that, the lessons that do go well can make up for these negative feelings. I shouldn¡¯t take things personally; the majority of my colleagues don¡¯t and it saves them a lot of sleepless nights"

    2. Teaching English is incredibly rewarding

    "There are very few feelings that I¡¯ve experienced that compare to seeing a student use a word that you have taught them ¨C it makes you feel like a proud parent. Equally, seeing a student improve over a series of months is so joyful.?I have been teaching English university preparation students for the past year.

    In September, they could barely say what their name was and what they did over the weekend. Nine months on and they¡¯re capable of reading academic texts and speaking at length about marketing strategies and environmental problems. It¡¯s a wonderful thing to observe"

    3. Teach more than just English

    "Turkish students love hearing about how you appreciate their food and cultural traditions. Equally, they are genuinely interested in understanding how things operate in the UK and enjoy hearing personal anecdotes.?I tend to be very open with my students ¨C even about my personal life.?I think it is partly because I have striven from the very beginning of my career to be seen as their equal.

    Turkish students are used to having a huge respect for teachers, and there is a hierarchical system in schools here, which I can never go along with. In my first lesson with most students, I tell them that they must call me by my first name (usually you refer to teachers here as ¡®hocam¡¯ which means ¡®my teacher¡¯ and shows respect) and this can take a long while for them to get used to."

    4. Failure to prepare is to prepare for failure... or is it?

    "Lessons that you spend hours preparing for generally don¡¯t go as well as you had hoped. There were several times when I¡¯d spend hours cutting and sticking things on pieces of card and placing pictures all over the classroom, hoping it would get some vocabulary action going, only to start the class and receive no response from the students.

    Conversely, lessons where you don¡¯t feel very motivated or have no idea what you are going to do until you get into the classroom (which I call the ¡®flying by the seat of your pants¡¯ lessons) can turn out to be the best ones. I once had a lesson in which I was, admittedly, rather hungover. On the way to the lesson, I grabbed a book called ¡®Taboos and Issues¡¯, full of discussion topics, which I used as a basis for a rather impromptu lesson on addictions, which was very successful indeed."

    5. Teaching English isn't easy

    "Teaching English is a love/hate profession. There are weeks when you absolutely loathe it and want to quit, but then within the space of a lesson or two, you get inspired by something completely unexpected, rediscover your joy for it and love it again."

  • A woman stood outside in a square holding a map smiling

    3 traveling tips your English dictionary won¡¯t teach you

    By Steffanie Zazulak
    Reading time: 3 minutes

    Traveling to a new country is a wonderful way to practice your English skills, but sometimes speaking English in a foreign country can be a little daunting¡ªand an can only help so much. That¡¯s why we¡¯re sharing these three traveling tips: try them the next time you travel to an English-speaking country. They¡¯re sure to make communicating in English with others more interesting and fun.

    Learn how to ¡°break the ice¡±

    While you¡¯re exploring, you¡¯ll likely come across strangers you might want to ¡°break the ice¡± with or speak to. A simple ¡°hi¡± or ¡°hello¡± along with telling them where you¡¯re from is a great way to start a conversation.? Next, ask them for ¡°insider tips¡± about their city, like their favorite places to visit or not-to-be-missed restaurants.

    If they seem friendly and are willing to share more information, make sure you ask for their name and use it when asking more questions. Most people appreciate it when others call them by their names in conversation.

    Learn how to ask people for help

    It's normal to get lost during your trip, but don't worry. Most English-speaking countries will have tourist centers near popular destinations with trained staff who can help you with any questions.

    If you can¡¯t find a tourist center quickly enough, approach a friendly-looking person (students with backpacks are a pretty safe bet) and use the skills that you¡¯ve already learned about approaching new people. You can include additional questions like ¡°I¡¯m lost, could you help me?¡± or ¡°Do you know where I can find _________?¡± to let them know that you need their help. It¡¯s also not uncommon for strangers to come up to you, especially when you¡¯re carrying a map and look lost, to ask if you need help finding your way.

    Learn to express gratitude

    You will likely want to thank many people during your travels, like the new friends who just helped you when you were lost¡ªand there are many ways to express gratitude.

    Saying ¡°thanks¡± or ¡°thanks so much¡± is an informal form of ¡°thank you¡± in many English-speaking countries. You can also add the phrase ¡°I appreciate it¡± or say ¡°Thank you. I really appreciate your help¡± if the person you are thanking did something really special for you, like helping you out with directions.

    For some people, talking to someone you don¡¯t know can be a little scary, especially in a second language. But don¡¯t worry?¡ª most people will be pretty responsive to you. In fact, many people welcome visitors to their cities with open arms, just remember to be polite and have a smile on your face when approaching them.

  • A woman sat on a sofa smiling reading a book

    11 fascinating facts about English

    By Steffanie Zazulak
    Reading time: 3 minutes

    English is one of the most widely-spoken languages in the world, but how much do you know about the language? Here are 11 facts about English?that you might not know.