3 ways to boost employee retention with language learning

Samantha Ball
 A group of business people clapping their hands
Reading time: 4 minutes

Did you know? According to our research, employees who work for a company that provides English language training are more than?twice as likely?to say they are very satisfied at work, compared to those working in companies that do not.

To retain top talent in an increasingly competitive marketplace, all evidence points to developing communication and language skills.

Communication: the most in-demand business skill

showed that communication skills including English language skills are the most in-demand power skills across the board. PwC¡¯s agrees: the top five predictors for employee turnover all had the same themes in common ¨C communication, empathy and listening skills.

According to , a focus on developing employees¡¯ strengths (as opposed to focusing on fixing weaknesses) can lead to a 20-73% reduction in employee attrition. That¡¯s a startling statistic and one that has the potential to transform your business.

So, the message is clear: by investing in your employees¡¯ existing communication and language strengths, you¡¯re helping them refine a comprehensive range of business power skills. In turn, this will make them feel more engaged and therefore far more likely to stay with you.

3 ways to implement English training to retain top talent

Let¡¯s explore three ways to implement an English language skills learning and development plan that underpins communication skills, refines business soft skills and makes your employees want to stay.

1. Find out what training employees want

To tailor a culture of learning that supports the development of your employees¡¯ language and communication skills, you¡¯ll find it helpful to get their input first. Survey and interview your team to better understand current barriers to language-specific learning, skills gaps, preferred learning styles and current frustrations.

For example, is it speaking, listening or reading English that they currently struggle with the most? The better you understand your employees¡¯ needs, the more consulted and engaged with the process they¡¯ll feel.

2. Reward those who commit to language learning

In 2023, Forbes outlined , and perhaps unsurprisingly, reward featured strongly. Your performance management system should include a structure that acknowledges employees who are committing to achieving their objectives and developing their skills, and demonstrates the career trajectory that might be possible with improved communication and language skills.

What that looks like will differ from organization to organization, but it¡¯s important that employees understand the potential opportunities that come with refining their language skills.

3. Promote the link between language skills and career progression

Your employees may not naturally make the link between developing language skills and career progression, so help them understand how better language skills can help them move forward in their role and how you will support them in this.

When they see that language skills have been built into their development plans, they¡¯ll feel invested in staying with your organization and developing their skills with you.

In a world where communication-based soft skills are more valuable than ever before, the ability to confidently converse in different languages within a business context is an impressive skill that¡¯s transferable to a multitude of other business soft skills, such as teamwork, leadership and problem-solving.

Once they understand the full range of benefits that come with developing their language skills, they¡¯ll be grateful that you¡¯re committed to helping them do that and will be more likely to stay.

Boost your workforce¡¯s English language skills and reap the business benefits

It¡¯s clear that when employees feel that their communication skills are improving, they feel a sense of continued progression and engagement ¨C not only in their language abilities but also across a range of other business power skills.

The key to retaining talent lies in increasing engagement, and since higher engagement rates are linked to , according to Gallup, there really is no better way to retain a happy workforce.

Start building your team¡¯s English language skills

Learn how Mondly by ɫèAV can help you reinforce a culture of learning and retain top talent within your organization, with flexible English language learning solutions for your business.

If you liked this blog post and want to learn more,?download the PDF report here.

Find out more about how language training and assessment can drive your business forward by checking out our resources for HR professionals, including articles, whitepapers and research.

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  • A woman reading outside with a book

    Three ways English students can learn to read at home

    By Kate Fitzpatrick
    Reading time: 4 minutes

    Read more at home if you want to learn English faster: three ways to get into the habit

    I can hear parents, ELT learners and teachers all over the world thinking to themselves: We know it helps if English students learn to read for pleasure at home, but how are we supposed to find the time? Who is buying these materials? What if a parent doesn¡¯t speak English themselves?

    That¡¯s the beauty of reading at home, also called extensive reading: it¡¯s completely autonomous and parents can be as involved as much or little as they like. There¡¯s more good news as it¡¯s never been cheaper to assemble a selection of extensive readers for your children or students, meaning that cost is no longer so much of a barrier to reading at home.

    Is extensive reading really that critical to learning English?

    Stephen D. Krashen¡¯s [1]??offers a marvellous summary and critique of extensive reading studies around the world, concluding that:

    "When [second language learners] read for pleasure, they can continue to improve in their second language without classes, without teachers, without study and even without people to converse with.¡¯"?(Krashen 1993 p. 84)

    Philip Prowse¡¯s excellent article, ¡°What is the secret of extensive reading?¡±[2]?agrees with Krashen¡¯s conclusion.

    Prowse goes into more detail about efficacy studies at primary, secondary and adult levels. This body of evidence finds that reading for pleasure improves results in grammar, writing, speaking and fluency, as well as comprehension and vocabulary ¨C both alongside and instead of traditional textbooks.

    So, we know it works. As with so many education-related things, the question is how to implement them. Christine Nuttall talks about the virtuous circle of reading ¨C once a learner begins to enjoy reading, they are more likely to read more and benefit more from it, so they learn to read more, and so on.

    The reverse is also true. The questions then follow: how do we motivate our Instakids to read at home in English, if they won¡¯t read in their first language? How do we carve out time between travel, work, school and homework? Here are three ways you can form the habit of reading at home:

    1. Learners need access to extensive reading material at home to use it

    Krashen establishes this common-sense fact based on five studies from 1983 to 2003.[2]?It can be a reading app, an online library subscription or a pile of readers in the corner ¨C whatever it is, it has to be the right level for the student and it has to be a topic they¡¯re interested in, or they¡¯ll never learn to read for pleasure.

    Negative reading habits can happen simply because there isn¡¯t much available to the learner: Worthy and McCool studied 11 sixth-graders in 1998 who "hated to read", and found a direct correlation between those students and the lack of reading material at home.[3] Thankfully, we now have more options than we used to:

    For extensive reading online, the Extensive Reading Foundation offers good-quality, free materials, in audio and print, at its .?These text resources and audiobooks tend to be quite basic and the stories are largely classics. You can choose by level and genre, and there is also a publisher directory.

    • You can purchase full ɫèAV English Readers and other publishers¡¯ Kindle editions on the Kindle store, iBookstore and Google Play, and read them on an e-reader, phone or tablet using the Kindle app. These are finely-graded, contemporary, relevant e-books with titles like , , , , , , and .
    • An e-book library subscription can be a cost-effective way to get access to a lot of e-books online through your browser. is a Japanese-run online library which offers hundreds of full-text graded readers, from reputable publishers, and charges about $19 per year.
    • For print readers, cost can be an issue. If you can't buy readers at your local bookshop from a publisher like ɫèAV, you can buy first- or second-hand readers cheaply from Amazon or the Book Depository, or you can ask your school to let you know when they¡¯re upgrading their readers library, as you may be able to take some of the older books home.

    2.?Make the most of the commute or the school run

    The key here is routine ¨C give it a try and see if it works for you. Reading doesn¡¯t just happen on a page. Today¡¯s English learners have multiple ways to read for pleasure on their various devices as well as in print, all of which are well-adapted for reading and listening on the train/on the bus/in the car/on foot.

    I listen to podcasts on my commute by train and, to this day, I know my times tables thanks to a tape my mother used to play in the car on the way to primary school.

    • Download a podcast or audiobook. Ideally, an English learner would both read and listen, but one or the other is better than nothing. Audible.com has plenty of English extensive readers in audiobook format, and a year¡¯s membership is $10 per month, or you can buy individual audiobooks. There are classic extensive reading podcasts available on iTunes for $4.99 each.
    • Never underestimate your public library.??is an online service that finds your local library for you, wherever you are in the world. You can also search by title and see which libraries carry that particular book. Just think: you could create an instant, extensive reading library at your home for free that changes every month.

    3. Consider the power of rewards

    You can reward your child or reward yourself for building a reading habit. Remember, we are talking about starting a virtuous circle: persuading a learner to begin a new habit of reading in English for pleasure. Reward mechanisms can be very effective.

    This idea should be explored on a case-by-case basis ¨C it depends on what you or your child responds to best. In my opinion, starting a reading habit is well worth a glass of wine, a chocolate treat, or an extra half-hour playing video games.

    References

    [1]?Krashen, Stephen D. (2004)?,?p57

    [2]? Prowse, Philip: ¡°¡±?

    [3] Worthy, J. and McKool, S. (1996): ¡°¡± in Ibid, p61

  • A student writingon a paper with other students doing the same in the background

    More commonly misspelled English words

    By Charlotte Guest
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    Spelling can often feel like navigating a maze. But fear not, for you are not alone in this quest. Whether you're a fluent speaker or learning English as a second language, the challenge of spelling is universal.

    Yet, just as heroes rise to conquer their foes, you too can triumph over misspelled words. With dedication and the right tools, you'll soon find yourself spelling with confidence and ease. Carrying on from our previous post, 'The most commonly misspelled words in English', let's explore more commonly misspelled words and empower ourselves with the knowledge to spell them correctly.

  • a teacher stood with two students sat a desk

    What¡¯s it like to teach English in Spain?

    By Steffanie Zazulak
    Reading time: 2 minutes

    Tim Marsh has been teaching English since 1985 and has taught over 3,500 students, with ages ranging from six to 65. He is therefore well placed to describe teaching English as a ¡°difficult and demanding¡± job, as well as to share the five lessons he¡¯s learned during his impressive time in his career¡­

    1. Know your stuff

    ¡°The Spanish expect paid professionals to know everything about their expertise but there are few teachers of the English language who do know everything. We should prepare lessons adequately when teaching aspects we¡¯re not entirely confident about.

    Many CELTA tutors say that if you are asked a question that you cannot answer confidently, you shouldn¡¯t panic but instead inform the student that you will check and give them the detailed answer at the following lesson. This may be useful when you first start out, but it shouldn¡¯t happen frequently, as your honesty will not always be appreciated!¡±

    2. Expect the unexpected

    ¡°Teaching English is very rewarding and can be full of surprises. As a result, it¡¯s not a good idea to try to follow a rigid teaching plan. Write a plan that¡¯s flexible enough to allow for a good dose of spontaneity to enter into proceedings. I can honestly say that not one single day is the same as another.

    If a Spaniard is not in the mood for working on a particular skill, as will happen from time to time, then be prepared to change that lesson at the drop of a hat. It¡¯s always a good idea to keep four or five ¡®favourite¡¯ lessons filed within easy reach for just such occasions ¨C preferably skills lessons that can be easily adapted to the theme that you are currently working on.

    Whatever you had planned for this week can always be done next week. The customer is always right and, when living in Spain, big lunches, high temperatures, Barcelona against Real Madrid and the after-match party can bring about very unexpected lessons!¡±

    3. Stick to what you¡¯re being paid to do

    ¡°The Spanish are extremely friendly people who love to talk and are happy to share ¨C sometimes in great detail ¨C the problems in their working and even private lives. In an effort to establish friendly relationships, they often create an intimacy: what is referred to in Spanish as ¡®confianza¡¯.

    This is much the same kind of trust and confidence that we have with our doctors or lawyers, so, unless you¡¯re careful, you can find yourself doubling as teacher and therapist, which will alter the dynamic of the classroom.

    A teacher of English teaches English. Stick to what you know, stick to what you¡¯re being paid to do and create a professional framework in which to do your best as a teacher and not as a therapist.¡±

    4. Do not offer guarantees

    ¡°The busiest time of the year is often during the summer, when language schools begin to fill up as state-school exam results come in. Parents enroll their children on intensive or exam revision courses so that they can take their resits in September.

    English courses are often expensive and parents will expect a guarantee that their child will pass the school English exam at the end of the summer. Never offer a guarantee! There are usually a number of reasons why the child has failed in the first place and it is better to lose a client than to make promises you can¡¯t keep.¡±

    5. Have a good pair of shoes

    ¡°Many years ago, the famous soprano Rita Hunter was asked what she considered to be the most important requirement when singing opera. She answered, ¡°A good pair of shoes.¡± She went on to say that when she was appearing in a Wagner opera that started at 5.30 pm and didn¡¯t finish until 11 pm, the most important thing to look after was her feet.

    I¡¯ve always tried to avoid institutions that insist on a uniform or on wearing a shirt and tie. Students often feel uncomfortable in a classroom where the teacher is formally dressed. I have always found the working environment much more relaxed when dressed in a similar way to my students. This and the fact that in Spain the temperature can hit the 30s in June and stay there into September mean that I dress casually, often in shorts. And I always wear a good pair of shoes.¡±