Featured blogs: Focus on CASAS STEPS

  • A teacher standing in front of others with a tablet smiling

    Teachers’ FAQs about the new CASAS STEPS

    By ɫèAV Languages
    Reading time: 4 minutes

    Back in July 2024, the CASAS test was updated to become the CASAS STEPS (Student Test of English Progress and Success). In our previous blog posts, we discussed some of the reasons for the change,we covered acronyms every Adult ESOL teacher should learn, and this week we are answering frequently asked questions regarding the new assessment.

    1. What is the timeline for the CASAS STEPS implementation?

    The new test has been available since 2023 and was fully implemented nationwide on July 1, 2024. The CASAS STEPS is approved by OCTAE for NRS reporting through July 2030.

    2. How is the STEPS series different from the previous series?

    The CASAS STEPS assessments contain more rigorous questions and provide shorter testing times. Both Reading and Listening STEPS now have five levels, measuring academic vocabulary and higher-order thinking skills contained in the ELP Standards. Note that the test form numbers have also changed, ranging from 621R-630R and 621L-630L.

    3. What is the STEPS scale score range in relation to NRS levels?

    The new test levels are A-E, with two alternate forms for each level. The STEPS levels correspond to NRS levels 1-6. Each STEPS level overlaps with two - and only two - NRS levels, so there is no chance of a level 1 (beginning ESL literacy) student accidentally testing into a level 5 (high intermediate) class.

    4. How many questions are there and how long is each test?

    Reading: Locator (15 minutes); Level A (33 items, 30 minutes); Level B (36 items, 50 minutes); Levels C-E: (36 items, 75 minutes).
    Listening: Locator (15 minutes); Level A (33 items, 28 minutes); Level B (36 items, 45 minutes); Level C (39 items, 52 minutes); Level D (39 items, 56 minutes); Level E (39 items, 38 minutes).

    5. Can we pretest with the Life and Work series while transitioning to the STEPS series?

    No, agencies cannot pretest students on the Life and Work series and post-test on the STEPS series. It is essential that pre- and post-testing always occurs within the same series to ensure test reliability and validity.

    6. What are the STEPS competency areas?

    Basic communication, consumer economics, community resources, health, employment, and government and law (new for test levels D and E).

    7. What task areas does each test contain?

    The Reading STEPS contains four task areas: 1. Forms; 2. Charts, tables, and graphs; 3. Texts, emails, articles, and narratives; 4. Signs, ads, and labels. The following ELPS skills are assessed: vocabulary, details, main idea, inference, point of view, and supporting evidence.

    The Listening STEPS contains five task areas: vocabulary, details, dialogue, main idea, and summary. The following ELPS skills are assessed: retell key details, continue conversation, identify the main topic, and summarize.

    8. How can I prepare my students for the new test?

    ɫèAV offers a wide selection of educational material to prepare you and your students for the new CASAS STEPS. Our FUTURE series is completely aligned with the new test format, with lesson prep tips, notes and examples for teachers, templates, study guides, test overviews, printed and digital test practices, answer sheets, and the integrated online platform MyEnglishLab.

    What other questions do you have?

    Click here to download a printable version of the charts and tables, to browse our textbook selection, including our FUTURE Series. If your program is not yet using the series, or if you’d like tutorials and tips as a current user,click here. Follow along onand share this post with your fellow teachers and administrators.

  • A male teacher stood in front of a class smiling at them

    10 acronyms every ESL teacher should know

    By ɫèAV Languages
    Reading time: 3 minutes

    As you might have learned, the CASAS Life and Work Test series has been updated to become the (Student Test of English Progress). In last week’s blog, we discussed a few of the reasons for the change, and now it is time to review some key terminology to help you further understand what goes on in the ESL field of Adult Education. This week, we’ll review a list of 10 significant Adult ESL acronyms you will come across throughout your teaching career.

    1) WIOA - Workforce Innovations Opportunity Act

    Passed in 2014, the WIOA was designed to strengthen and improve our public workforce system by helping job seekers access employment, education, training, and support services. It requires states to strategically align their workforce development programs to coordinate the needs of both job seekers and employers.

    2) OCTAE - Office of Career Technical and Adult Education

    The OCTAE administers and coordinates programs related to adult education and literacy, career and technical education, and community colleges.

    3) NRS - National Reporting System for Adult Education

    The NRS is the accountability system for federally funded adult education programs authorized by the WIOA. The NRS includes the WIOA primary performance indicators, which describe adult education students and programs.

    4) EFL - Educational Functioning Levels

    EFL Descriptors for Literacy/English Language Arts are intended to guide both teaching and assessment for adult learners. They are organized into reading, writing, speaking, listening, and language domains. There are 6 NRS EFLs: Level 1) Beginning ESL Literacy, Level 2) Low Beginning ESL, Level 3) High Beginning ESL, Level 4) Low Intermediate ESL, Level 5) High Intermediate ESL, and Level 6) Advanced ESL.

    5) ELPS - English Language Proficiency Standards

    ELPS are standards developed to address the need for educational equity, access and rigor for adult ESOL learners with the goal of preparing students for career/postsecondary education.

    6) CCR - College and Career Readiness Standards for Adult Education

    The CCR reflects the content most relevant to preparing adult students for success in colleges, technical training programs, work, and citizenship in the areas of English language arts/literacy and mathematics.

    7) CASAS - Comprehensive Adult Student Assessment Systems

    CASAS provides testing of basic and academic skills for youth and adults and curriculum tools for educators. Tests are approved by the Department of Education and the Department of Labor for native and non-native English speakers to assess reading, listening, speaking, writing, and math skills from the lowest literacy levels to high school exit and transition to postsecondary education, training, and the workforce.

    8) CASAS STEPS - Student Test of English Progress and Success

    NRS-approved assessments for ESL that measure academic vocabulary and higher-order thinking skills contained in the ELPS. Replaced the CASAS Life and Work reading and listening test series.

    9) MSG - Measurable Skill Gain

    MSG is the documented academic, technical, occupational, or other forms of progress toward a credential or employment. Documented progress can be measured by comparing a participant’s initial EFL as determined by a basic skills pre-test with the participant’s EFL as determined by the same basic skills post-test.

    10) IET - Integrated Education & Training

    IET is an education model that combines occupational skills training with adult education services to increase the educational and career advancement of participants. It has three required components - adult education and literacy activities, workforce preparation activities, and workforce training, which must all be provided simultaneously.

    What other acronyms have you come across in the Adult Education field?

    Click here to download a printable version of this cheat sheet to browse our textbook selection, including our CASAS STEPS-aligned FUTURE Series. If your program is not yet using the series, or if you’d like tutorials and tips as a current user, click here. Follow along on and share this post with your fellow teachers and administrators.

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  • A young woman sat in a library with headphones around her neck reading a book
    • Linguistics and culture

    Does progress in English slow as you get more advanced?

    By Ian Wood
    Reading time: 4 minutes

    Why does progression seem to slow down as an English learner moves from beginner to more advanced skills?

    The journey of learning English

    When presenting at ELT conferences, I often ask the audience – typically teachers and school administrators – “When you left home today, to start your journey here, did you know where you were going?” The audience invariably responds with a laugh and says yes, of course. I then ask, “Did you know roughly when you would arrive at your destination?” Again the answer is, of course, yes. “But what about your students on their English learning journey? Can they say the same?” At this point, the laughter stops.

    All too often English learners find themselves without a clear picture of the journey they are embarking on and the steps they will need to take to achieve their goals. We all share a fundamental need for orientation, and in a world of mobile phone GPS we take it for granted. Questions such as: Where am I? Where am I going? When will I get there? are answered instantly at the touch of a screen. If you’re driving along a motorway, you get a mileage sign every three miles.

    When they stop appearing regularly we soon feel uneasy. How often do English language learners see mileage signs counting down to their learning goal? Do they even have a specific goal?

    Am I there yet?

    The key thing about GPS is that it’s very precise. You can see your start point, where you are heading and tell, to the mile or kilometer, how long your journey will be. You can also get an estimated time of arrival to the minute. As Mike Mayor mentioned in his post about what it means to be fluent, the same can’t be said for understanding and measuring English proficiency. For several decades, the ELL industry got by with the terms ‘beginner’, ‘elementary’, ‘pre-intermediate’ and ‘advanced’ – even though there was no definition of what they meant, where they started and where they ended.

    The CEFR has become widely accepted as a measure of English proficiency, bringing an element of shared understanding of what it means to be at a particular level in English. However, the wide bands that make up the CEFR can result in a situation where learners start a course of study as B1 and, when they end the course, they are still within the B1 band. That doesn’t necessarily mean that their English skills haven’t improved – they might have developed substantially – but it’s just that the measurement system isn’t granular enough to pick up these improvements in proficiency.

    So here’s the first weakness in our English language GPS and one that’s well on the way to being remedied with the Global Scale of English (GSE). Because the GSE measures proficiency on a 10-90 scale across each of the four skills, students using assessment tools reporting on the GSE are able to see incremental progress in their skills even within a CEFR level. So we have the map for an English language GPS to be able to track location and plot the journey to the end goal.

    ‘The intermediate plateau’

    When it comes to pinpointing how long it’s going to take to reach that goal, we need to factor in the fact that the amount of effort it takes to improve your English increases as you become more proficient. Although the bands in the CEFR are approximately the same width, the law of diminishing returns means that the better your English is to begin with, the harder it is to make further progress – and the harder it is to feel that progress is being made.

    That’s why many an English language-learning journey gets abandoned on the intermediate plateau. With no sense of progression or a tangible, achievable goal on the horizon, the learner can become disoriented and demoralised.

    To draw another travel analogy, when you climb 100 meters up a mountain at 5,000 meters above sea level the effort required is greater than when you climb 100 meters of gentle slope down in the foothills. It’s exactly the same 100 meter distance, it’s just that those hundred 100 meters require progressively more effort the higher up you are, and the steeper the slope. So, how do we keep learners motivated as they pass through the intermediate plateau?

    Education, effort and motivation

    We have a number of tools available to keep learners on track as they start to experience the law of diminishing returns. We can show every bit of progress they are making using tools that capture incremental improvements in ability. We can also provide new content that challenges the learner in a way that’s realistic.

    Setting unrealistic expectations and promising outcomes that aren’t deliverable is hugely demotivating for the learner. It also has a negative impact on teachers – it’s hard to feel job satisfaction when your students are feeling increasingly frustrated by their apparent lack of progress.

    Big data is providing a growing bank of information. In the long term this will deliver a much more precise estimate of effort required to reach higher levels of proficiency, even down to a recommendation of the hours required to go from A to B and how those hours are best invested. That way, learners and teachers alike would be able to see where they are now, where they want to be and a path to get there. It’s a fully functioning English language learning GPS system, if you like.

  • A woman on her laptop smiling and working
    • Language teaching

    The science behind Smart Lesson Generator: Making teaching easier with AI

    By Thomas Gardner
    Reading time: 4 minutes

    It's 6 AM on a Monday morning. Ms. Lopez wakes up early to prepare for the day ahead. She spends the morning reviewing lesson plans, making sure everything is ready for her students. By lunchtime, she is preparing for the afternoon, grabbing a quick bite between classes... but it doesn’t stop there. The school day finishes but Ms. Lopez stays late marking assignments. Finally, on Sunday night, she sits at her kitchen table, surrounded by papers, course books and lesson plans.

    Does this sound familiar? You are not alone.

    The challenge teachers face

    In 2024, ɫèAV research found that76% of teachers spend at least one hour of their personal time on lesson planning each week, with 43% spending more than three hours. This is a lot of time that could be spent on other important tasks. Teachers need a solution that helps them plan lessons fast, is connected to their course books and is built by learning experts.

  • Children sat at desks in a classroom, one is smiling and looking to the front of the class
    • Young learners

    English: the best second language for your child to learn

    By Steffanie Zazulak
    Reading time: 2 minutes

    As adult learners, our very motivation for learning English can sometimes hinder our progress because we are focusing too much on the end result. The informal way in which children learn English – through music, games and fun activities – offers an environment where they can learn and practise without worrying about the importance of it all. This relaxed attitude, in turn, gives them confidence in learning English and sets them up for more opportunities in their academic pursuits and future career options.

    the positive impact bilingualism has on a child’s cognitive development. Catherine Ford, head teacher of Moreton First Prep School, says that children : “Before children become self-conscious they can try out their newly acquired languages without fear of embarrassment”.

    Starting the English learning process at a young age will provide the head start that most parents are keen to give their children in life, education and career. More than 77% of parents who were interviewed as part of said they would consider sending their child to study at a university abroad, which involves studying in English.

    Educational benefits

    The number of students pursuing postgraduate studies overseas continues to rise, reflecting the global nature of education. According to the seeking diverse academic experiences and cultural immersion. One crucial factor in this journey is having the right level of English skills, especially when applying to universities in popular destinations such as the US, UK, and Australia.

    Learning English from a young age provides a solid foundation, enabling students to tackle more complex language skills tailored to their academic goals. Traditional English teaching often emphasizes reading, writing, and grammar, but studying abroad offers a unique opportunity to immerse oneself in an English-speaking culture, enhancing speaking and listening skills.

    Future career benefits

    Mastering English at an early age can be a transformative asset for future career success. English is the lingua franca of business, opening doors to global opportunities and enabling individuals to pursue diverse career paths across borders. As the most widely used language in business worldwide, proficiency in English is a powerful motivator for students aspiring to join global companies.

    Bilingualism is becoming increasingly advantageous in the job market, improving employability and making candidates more appealing to employers. , underscoring the competitive edge that language skills provide.

    Empowering the next generation

    The benefits your children are given by learning English at a young age are invaluable and as they go through life, the possibilities for advancement in their academic and business careers will be wide open. Children are fortunate to have intuitive language learning capabilities from a young age and this is certainly something to capitalize on.

  • Students sat in a university library talking
    • English certification and assessment

    Why your US university needs PTE Academic and ɫèAV English Express Test

    By Abi Fordham
    Reading time: 2 minutes

    Higher education is competitive and universities need to attract top talent from around the globe. One way to do this is by offering a range of secure, accurate and trusted proficiency tests. Adding the ɫèAV English Express Test alongside PTE Academic can be a game-changer for both students and admissions teams.

    Meeting diverse student needs

    The ɫèAV English Express Test is a convenient option for students facing time, location, or financial constraints. Unlike traditional tests, it can be taken online, allowing students to complete it from their own homes. This flexibility is particularly beneficial for students in remote areas, who are not close to a test centre.

    Complementing PTE Academic

    While PTE Academic is a truly comprehensive assessment, the ɫèAV English Express Test offers a quicker, at-home option for prospective students.

    Enhancing the admissions process

    For admissions teams, the ɫèAV English Express Test can enhance efficiency and effectiveness. By offering a convenient testing option, universities can attract a broader pool of applicants. The quick turnaround times for results also mean faster decision-making, reducing the waiting period for students.

    Boosting business outcomes

    From a business perspective, integrating the ɫèAV English Express Test can help to increase enrolment numbers and revenue. The enhanced efficiency in the admissions process, through the use of ɫèAV’s trusted Score Reporting Website, can reduce administrative costs and free up resources for other strategic initiatives.

    Additionally, offering flexible testing options can enhance the university's appeal, making it more attractive to prospective students and their families.

    What does this mean for you as an institution?

    Adding the ɫèAV English Express Test alongside PTE Academic is a strategic move that benefits both students and universities. It addresses diverse student needs, complements existing testing options, enhances the admissions process, and boosts business outcomes.

    By embracing this approach, universities can attract top talent and position themselves as leaders in higher education in the US.

  • A teacher stood in front of her class with her students raising their hands
    • Language teaching

    What is rapid prototyping and how can it apply to the ELT classroom?

    By Nicole Kyriacou
    Reading time: 5 minutes

    Tom Chi is an internet veteran with quite a resumé. His roles have been many and varied – from astrophysical researcher to Fortune 500 consultant and corporate executive, developing new hardware and software products and services.

    He worked on Microsoft Outlook when it was in its infancy, was a major influence in taking Yahoo Search from 0 to 90 million users and is now Head of Product Experience at Google X – Alphabet’s secretive division focused on creating technological innovations for the future. It has produced the self-driving car and Google Glass, and its Project Loon aims to provide internet to every square inch of the earth.

    At Google X, Tom was in a unique position – always having to think five, ten or even more years ahead in order to conceptualize and build the technology of the future. As you might imagine, this is far from an easy task; not only do the ideas have to be original, but they have to meet people’s future needs – something that is not easy to predict.

    So, how does Tom and the others at Google X deliver their vision for the future using today's materials and technology?

    That’s where Rapid Prototyping comes in. It’s a concept that allows teams to experiment, learn and adjust prototypes quickly and cheaply, so that projects (and products) get off the ground. Failure is seen as a starting block and an inevitable part of the learning process. Following his workshop, we are going to look further at rapid prototyping and how it can relate to the ELT classroom.

  • A woman reading outside with a book
    • Language teaching
    • Teaching trends and techniques

    Three ways English students can learn to read at home

    By Kate Fitzpatrick
    Reading time: 4 minutes

    Read more at home if you want to learn English faster: three ways to get into the habit

    I can hear parents, ELT learners and teachers all over the world thinking to themselves: We know it helps if English students learn to read for pleasure at home, but how are we supposed to find the time? Who is buying these materials? What if a parent doesn’t speak English themselves?

    That’s the beauty of reading at home, also called extensive reading: it’s completely autonomous and parents can be as involved as much or little as they like. There’s more good news as it’s never been cheaper to assemble a selection of extensive readers for your children or students, meaning that cost is no longer so much of a barrier to reading at home.

    Is extensive reading really that critical to learning English?

    Stephen D. Krashen’s [1]offers a marvellous summary and critique of extensive reading studies around the world, concluding that:

    "When [second language learners] read for pleasure, they can continue to improve in their second language without classes, without teachers, without study and even without people to converse with.’"(Krashen 1993 p. 84)

    Philip Prowse’s excellent article, “What is the secret of extensive reading?”[2]agrees with Krashen’s conclusion.

    Prowse goes into more detail about efficacy studies at primary, secondary and adult levels. This body of evidence finds that reading for pleasure improves results in grammar, writing, speaking and fluency, as well as comprehension and vocabulary – both alongside and instead of traditional textbooks.

    So, we know it works. As with so many education-related things, the question is how to implement them. Christine Nuttall talks about the virtuous circle of reading – once a learner begins to enjoy reading, they are more likely to read more and benefit more from it, so they learn to read more, and so on.

    The reverse is also true. The questions then follow: how do we motivate our Instakids to read at home in English, if they won’t read in their first language? How do we carve out time between travel, work, school and homework? Here are three ways you can form the habit of reading at home:

    1. Learners need access to extensive reading material at home to use it

    Krashen establishes this common-sense fact based on five studies from 1983 to 2003.[2]It can be a reading app, an online library subscription or a pile of readers in the corner – whatever it is, it has to be the right level for the student and it has to be a topic they’re interested in, or they’ll never learn to read for pleasure.

    Negative reading habits can happen simply because there isn’t much available to the learner: Worthy and McCool studied 11 sixth-graders in 1998 who "hated to read", and found a direct correlation between those students and the lack of reading material at home.[3] Thankfully, we now have more options than we used to:

    For extensive reading online, the Extensive Reading Foundation offers good-quality, free materials, in audio and print, at its .These text resources and audiobooks tend to be quite basic and the stories are largely classics. You can choose by level and genre, and there is also a publisher directory.

    • You can purchase full ɫèAV English Readers and other publishers’ Kindle editions on the Kindle store, iBookstore and Google Play, and read them on an e-reader, phone or tablet using the Kindle app. These are finely-graded, contemporary, relevant e-books with titles like , , , , , , and .
    • An e-book library subscription can be a cost-effective way to get access to a lot of e-books online through your browser. is a Japanese-run online library which offers hundreds of full-text graded readers, from reputable publishers, and charges about $19 per year.
    • For print readers, cost can be an issue. If you can't buy readers at your local bookshop from a publisher like ɫèAV, you can buy first- or second-hand readers cheaply from Amazon or the Book Depository, or you can ask your school to let you know when they’re upgrading their readers library, as you may be able to take some of the older books home.

    2.Make the most of the commute or the school run

    The key here is routine – give it a try and see if it works for you. Reading doesn’t just happen on a page. Today’s English learners have multiple ways to read for pleasure on their various devices as well as in print, all of which are well-adapted for reading and listening on the train/on the bus/in the car/on foot.

    I listen to podcasts on my commute by train and, to this day, I know my times tables thanks to a tape my mother used to play in the car on the way to primary school.

    • Download a podcast or audiobook. Ideally, an English learner would both read and listen, but one or the other is better than nothing. Audible.com has plenty of English extensive readers in audiobook format, and a year’s membership is $10 per month, or you can buy individual audiobooks. There are classic extensive reading podcasts available on iTunes for $4.99 each.
    • Never underestimate your public library.is an online service that finds your local library for you, wherever you are in the world. You can also search by title and see which libraries carry that particular book. Just think: you could create an instant, extensive reading library at your home for free that changes every month.

    3. Consider the power of rewards

    You can reward your child or reward yourself for building a reading habit. Remember, we are talking about starting a virtuous circle: persuading a learner to begin a new habit of reading in English for pleasure. Reward mechanisms can be very effective.

    This idea should be explored on a case-by-case basis – it depends on what you or your child responds to best. In my opinion, starting a reading habit is well worth a glass of wine, a chocolate treat, or an extra half-hour playing video games.

    References

    [1]Krashen, Stephen D. (2004),p57

    [2] Prowse, Philip: “”

    [3] Worthy, J. and McKool, S. (1996): “” in Ibid, p61

  • A student writingon a paper with other students doing the same in the background
    • Just for fun
    • Language learning

    More commonly misspelled English words

    By Charlotte Guest
    Reading time: 3 minutes

    Spelling can often feel like navigating a maze. But fear not, for you are not alone in this quest. Whether you're a fluent speaker or learning English as a second language, the challenge of spelling is universal.

    Yet, just as heroes rise to conquer their foes, you too can triumph over misspelled words. With dedication and the right tools, you'll soon find yourself spelling with confidence and ease. Carrying on from our previous post, 'The most commonly misspelled words in English', let's explore more commonly misspelled words and empower ourselves with the knowledge to spell them correctly.

  • a teacher stood with two students sat a desk
    • Language teaching

    What’s it like to teach English in Spain?

    By Steffanie Zazulak
    Reading time: 2 minutes

    Tim Marsh has been teaching English since 1985 and has taught over 3,500 students, with ages ranging from six to 65. He is therefore well placed to describe teaching English as a “difficult and demanding” job, as well as to share the five lessons he’s learned during his impressive time in his career…

    1. Know your stuff

    “The Spanish expect paid professionals to know everything about their expertise but there are few teachers of the English language who do know everything. We should prepare lessons adequately when teaching aspects we’re not entirely confident about.

    Many CELTA tutors say that if you are asked a question that you cannot answer confidently, you shouldn’t panic but instead inform the student that you will check and give them the detailed answer at the following lesson. This may be useful when you first start out, but it shouldn’t happen frequently, as your honesty will not always be appreciated!”

    2. Expect the unexpected

    “Teaching English is very rewarding and can be full of surprises. As a result, it’s not a good idea to try to follow a rigid teaching plan. Write a plan that’s flexible enough to allow for a good dose of spontaneity to enter into proceedings. I can honestly say that not one single day is the same as another.

    If a Spaniard is not in the mood for working on a particular skill, as will happen from time to time, then be prepared to change that lesson at the drop of a hat. It’s always a good idea to keep four or five ‘favourite’ lessons filed within easy reach for just such occasions – preferably skills lessons that can be easily adapted to the theme that you are currently working on.

    Whatever you had planned for this week can always be done next week. The customer is always right and, when living in Spain, big lunches, high temperatures, Barcelona against Real Madrid and the after-match party can bring about very unexpected lessons!”

    3. Stick to what you’re being paid to do

    “The Spanish are extremely friendly people who love to talk and are happy to share – sometimes in great detail – the problems in their working and even private lives. In an effort to establish friendly relationships, they often create an intimacy: what is referred to in Spanish as ‘confianza’.

    This is much the same kind of trust and confidence that we have with our doctors or lawyers, so, unless you’re careful, you can find yourself doubling as teacher and therapist, which will alter the dynamic of the classroom.

    A teacher of English teaches English. Stick to what you know, stick to what you’re being paid to do and create a professional framework in which to do your best as a teacher and not as a therapist.”

    4. Do not offer guarantees

    “The busiest time of the year is often during the summer, when language schools begin to fill up as state-school exam results come in. Parents enroll their children on intensive or exam revision courses so that they can take their resits in September.

    English courses are often expensive and parents will expect a guarantee that their child will pass the school English exam at the end of the summer. Never offer a guarantee! There are usually a number of reasons why the child has failed in the first place and it is better to lose a client than to make promises you can’t keep.”

    5. Have a good pair of shoes

    “Many years ago, the famous soprano Rita Hunter was asked what she considered to be the most important requirement when singing opera. She answered, “A good pair of shoes.” She went on to say that when she was appearing in a Wagner opera that started at 5.30 pm and didn’t finish until 11 pm, the most important thing to look after was her feet.

    I’ve always tried to avoid institutions that insist on a uniform or on wearing a shirt and tie. Students often feel uncomfortable in a classroom where the teacher is formally dressed. I have always found the working environment much more relaxed when dressed in a similar way to my students. This and the fact that in Spain the temperature can hit the 30s in June and stay there into September mean that I dress casually, often in shorts. And I always wear a good pair of shoes.”

  • A business woman stood in front of a board of sticky notes, with others looking at the sticky notes.
    • Business and employability

    Start-up guide: Language training for your business

    By Samantha Ball
    Reading time: 4 minutes

    As HR professionals, you understand the importance of equipping your workforce with the skills they need to thrive. One such critical skill is proficiency in business English. Implementing a corporate language training program can seem daunting, but with the right resources and a clear plan, you can set your organization on a path to success. Here’s a methodical guide to help you get started with resources to help you along the way.