Encouraging cultural sensitivity in the classroom

A teacher sat at the front of the classroom smiling at his students.
Reading time: 7.5 minutes

In today's classrooms and schools, cultural sensitivity isn't just a nice to have; it's an essential component of effective language teaching.As educators, understanding and valuing the diverse cultures that learners bring into our schools and classrooms can bridge gaps and foster inclusive learning environments.

But why is cultural sensitivity so important, and how can we practically incorporate it into our teaching? In this post, we explore ways to help language teachers cultivate a more culturally aware and inclusive classroom.

Why is cultural sensitivity important in language education

Teaching languages, including English, involves a significant cultural component; therefore, we must proceed with mindfulness and respect.Recognizing and honoring the cultural backgrounds of our students lays the groundwork for nurturing a safe space where everybody feels seen, heard, and respected. This isn't just about avoiding misunderstandings or conflicts; it's about enriching the educational experience for all.

Language encompasses more than just vocabulary and grammar; it is a conduit of culture, identity, and worldviews. As an educator, you possess the wonderful opportunity to nurture and encourage your students, allowing each voice to soar individually while harmoniously contributing to a greater collective comprehension.

Students are better prepared for the workplace

Embracing cultural diversity within the classroom arms students with a set of skills that are invaluable in the workplace. An example can be found in ' by Bruce Nussbaum. Nussbaum explores how creativity emerges at the intersection of different cultures and experiences.

In a business context, this creativity is the driving force behind innovation and problem-solving. Students who have learned to navigate cultural nuances are adept at thinking outside the box, making them valuable assets in any professional environment.

They are more likely to approach challenges with an open mind and collaborate effectively with a diverse team, recognizing that each unique background contributes to a richer, more comprehensive perspective on work and the world.

It improves social skills

Incorporating cultural sensitivity into language education isn't just about creating a respectful classroom; it directly enhances students' social skills.

Numerous studies suggest that culturally diverse classrooms are breeding grounds for advanced social skills.One theory that explores this concept is , which illustrates how intercultural encounters can foster individuals' cognitive growth and emotional resilience.

Bennett states that through various stages of cultural awareness, people develop from mere tolerance of difference to integration of diverse cultural viewpoints into their own life experiences.

Students can develop empathy and stronger communication abilities by understanding and appreciating cultural nuances. This knowledge empowers them to engage thoughtfully and effectively with peers from diverse backgrounds, fostering a sense of global citizenship.

Students have better emotional intelligence

Robert J. Sternberg's ''highlights a significant research study that supports the idea that exposure to cultural diversity can enhance empathetic development. According to Sternberg, when individuals are exposed to a variety of cultures, it broadens their emotional experiences and perspectives.

By interacting with individuals from different backgrounds, students' own emotional intelligence can be greatly enhanced. This is because learning to understand and respect diverse emotional expressions and communication styles sharpens one's ability to read and respond to the feelings of others.

Moreover, it fosters emotional maturity, as individuals learn to navigate and appreciate the subtleties of human emotion in a multicultural world. Through such enriching exchanges, students in culturally diverse settings develop a more refined sense of empathy, becoming well-equipped to engage with others in a considerate, informed, and emotionally intelligent manner.

It helps their language learning

Understanding a culture deeply enriches the language acquisition process for students. When they step into the shoes of those who live and breathe the language they're learning, it becomes more than just memorizing vocabulary and grasping grammatical structures.

Students begin to notice the subtleties in conversation tones, the unspoken expressions that only those privy to the culture can interpret, and the implicit rules of language etiquette.

This discernment can be the distinguishing factor between being a functional speaker and a captivating storyteller in their new language. As students immerse themselves in cultural practices, whether through music, film, or literature, they are not just learning a language—they are learning to convey emotions and ideas just as a fluent speaker would.

It helps with classroom friendships

This new understanding helps to peel away the layers of hesitation. Engaging in activities that celebrate diversity becomes an exciting exploration, paving the way for students to break out of their shells. They're encouraged to be curious, ask questions, and share about themselves, fostering an environment where every student is a teacher and a learner in their own right.

As the classroom transforms into a supportive space for cultural exchange, students are encouraged to reach out and connect with peers they might not have approached before. With every shared story and every collaborative project, the bonds of friendship are forged, transcending former barriers and weaving a tightly-knit community that thrives on the unique contributions of each member.

Embracing diversity in your language classroom

Wondering how to transform your language classroom into a crucible of cultural sensitivity? Here are a few simple yet significant changes you can start with today.

Get to know your students

Make an effort to learn about your students' cultural backgrounds. This gesture speaks volumes about your respect for their identity. Use icebreakers or activities that invite students from diverse backgrounds to share their traditions and norms.

This doesn't just apply to major cultural differences but also the nuanced aspects of diversity within a seemingly homogenous group of students. This research can also help you plan activities and whether they are appropriate for all students in your classes.

Fostering a community of belonging

Imagine stepping into a class where every student feels a sense of belonging and acceptance. This is the power of embedding diversity and equity into your teaching methods. This can be done by:

  • Recognizing holidays from around the world.
  • Sharing stories from varied cultures.
  • Encouraging students to express themselves in ways that honor their heritage.

These strategies are just a few ways to instill acceptance and belonging in your own classroom environment whilst learning a new language.

Incorporate multicultural content

Select texts, examples, and materials that reflect a range of cultures and experiences. Familiarity breeds comfort, but newness breeds growth. Ensure your curriculum and classroom materials reflect a world beyond the traditional English-speaking countries.

By doing so, you're offering students windows into different worlds and mirrors to see themselves reflected in the learning material.

Representation is also incredibly important in promoting diversity and inclusivity in education. We can create a more inclusive and equitable society by using materials, programs and stories that feature varied representation.

This not only ensures that everyone's voices and life experiences are heard and valued, but also helps to challenge stereotypes and foster understanding among different communities.

Foster open discussions

Encourage open discussion in the classroom around cultural norms, expressions, and idioms. When students understand the context behind language, they gain a deeper appreciation and avoid missteps that could inadvertently offend.

Use mistakes as learning opportunities

When cultural insensitivities do arise, it is important to approach them as teachable moments. Take the opportunity to guide learners with a warm and understanding attitude, providing them with the necessary knowledge, resources and context to foster a more inclusive and respectful classroom environment.

Reflect on biases

Be aware and proactive about addressing stereotypes and biases present in class discussions. Challenge your own preconceptions and lead by example. for learning helps students feel comfortable asking questions and making mistakes, which is where true growth happens.

Nurture empathy and understanding

Teach language learning as a journey of empathy. Language is not only about speaking to someone but also feeling with them. Encourage students to step into the shoes of others, fostering a spirit and culture of empathy that transcends cultural boundaries.

Respect linguistic diversity

Encourage your students to express themselves in English with pride in their respective accents. Support them in understanding that clarity and communication are the goals, not trying to remove their accent or identity. By doing so, we not only bolster their confidence but also teach the wonderful lesson of inclusivity.

Practical activities

Implementing activities and lessons that bring cultural awareness into the forefront can transform your language classroom into a vibrant community of curious minds and hearts. Here are some examples of activities you a teacher could do:

  • A simple yet effective activity is a 'cultural artifact show and tell,' where students are invited to share an item of cultural significance to them and tell its story. This encourages sharing and deep listening, shedding light on the diverse cultural backgrounds represented in the room.
  • Cultural exchange workshops, possibly with guest speakers, can offer students firsthand insight into various aspects of different cultures. These workshops can revolve around traditional dance, music, games, or cooking demonstrations, allowing students to immerse themselves in and appreciate the richness of various other cultures.
  • Having international cuisine days, where students prepare and share dishes from different countries, can be a delightful way to stimulate the senses while emphasizing the importance of cultural traditions tied to food. It's a tasty opportunity for students to express themselves and learn the stories behind international cuisines.
  • Crafting sessions for cultural storytelling allows for the narratives of different cultures to be told through the enchanting medium of stories. Storytelling connects students to diverse societies through emotional and moral threads. The storytelling could be done in the target language you're teaching.
  • A book and film club can open doors to different worlds. Curating a list of international authors and filmmakers for the club enhances language skills and cultural understanding by engaging with diverse narratives and viewpoints.

The list isn't exhaustive, but there may be other ways to introduce cultural sensitivity into your class, any kind of activity that showcases and introduces cultures or traditions to others in an interesting manner.

Conclusion

In conclusion, cultural sensitivity can transform our language classrooms and schools into hives of connection and understanding. It takes awareness, intention, and a nurturing heart – qualities that you, as an educator, already possess. Remember, every small step you take has an impact on the young minds you shape and the interconnected world they will navigate.

Embrace diversity, teach with sensitivity, and watch as your classroom becomes a microcosm of the world we all share – a world of vibrant cultures, languages, and stories waiting to be told and heard. By incorporating diverse narratives and viewpoints from others into our teaching, we can enhance our students' language skills and deepen their cultural understanding.

So let's continue to strive for a more inclusive and empathetic learning environment, one that celebrates differences and fosters empathy and compassion among all learners.

More blogs from ɫèAV

  • A teacher with students stood around him while he is on a tablet

    How AI and the GSE are powering personalized learning at scale

    By
    Reading time: 4 minutes

    In academic ops, we’re always finding the balance between precision and practicality. On one side: the goal of delivering lessons that are level-appropriate, relevant and tied to real learner needs. On the other hand, we juggle hundreds of courses, support teachers, handle last-minute changes and somehow keep the whole system moving without losing momentum or our minds.

    That’s exactly where AI and the Global Scale of English (GSE) have changed the game for us at Bridge. Over the past year, we’ve been using AI tools to streamline lesson creation, speed up course design and personalize instruction in a way that’s scalable and pedagogically sound.

    Spoiler alert: it’s working.

    The challenge: Customization at scale

    Our corporate English learners aren’t just “students”. They’re busy professionals: engineers, sales leads, analysts. They need immediate impact. They have specific goals, high expectations and very little patience for anything that feels generic.

    Behind the scenes, my team is constantly:

    • Adapting content to real company contexts
    • Mapping GSE descriptors to measurable outcomes
    • Designing lessons that are easy for teachers to deliver
    • Keeping quality high across dozens of industries and levels

    The solution: Building personalized courses at scale

    To address this challenge, we developed an internal curriculum engine that blends the GSE, AI and practical, job-focused communication goals into a system that can generate full courses in minutes.

    It is built around 21 workplace categories, including Conflict Resolution, Business Travel and Public Speaking. Each category has five lessons mapped to CEFR levels and GSE descriptors, sequenced to support real skill development.

    Then the fun part: content creation. Using GPT-based AI agents trained on GSE Professional objectives, we feed in a few parameters like:

    • Category: Negotiation
    • Lesson: Staying Professional Under Pressure
    • Skills: Speaking (GSE 43, 44), Reading (GSE 43, 45)

    In return, we get:

    • A teacher plan with clear prompts, instructions and model responses
    • Student slides or worksheets with interactive, GSE-aligned tasks
    • Learning outcomes tied directly to the descriptors

    Everything is structured, leveled and ready to go.

    One Example: “Staying Organized at Work”

    This A2 lesson falls under our Time Management module and hits descriptors like:

    • Reading 30: Can ask for repetition and clarification using basic fixed expressions
    • Speaking 33: Can describe basic activities or events happening at the time of speaking

    Students work with schedules, checklists and workplace vocabulary. They build confidence by using simple but useful language in simulated tasks. Teachers are fully supported with ready-made discussion questions and roleplay prompts.

    Whether we’re prepping for a quick demo or building a full 20-hour course, the outcome is the same. We deliver scalable, teacher-friendly, learner-relevant lessons that actually get used.

    Beyond the framework: AI-generated courses for individual learner profiles

    While our internal curriculum engine helps us scale structured, GSE-aligned lessons across common workplace themes, we also use AI for one-on-one personalization. This second system builds fully custom courses based on an individual’s goals, role, and communication challenges.

    One of our clients, a global mining company, needed a course for a production engineer in field ops. His English level was around B1 (GSE 43 to 50). He didn’t need grammar. He needed to get better at safety briefings, reports and meetings. Fast.

    He filled out a detailed needs analysis, and I fed the data into our first AI agent. It created a personalized GSE-aligned syllabus based on his job, challenges and goals. That syllabus was passed to a second agent, preloaded with the full GSE Professional framework, which then generated 20 complete lessons.

    The course looked like this:

    • Module 1: Reporting project updates
    • Module 2: Supply chain and logistics vocabulary
    • Module 3: Interpreting internal communications
    • Module 4: Coordination and problem-solving scenarios
    • Module 5: Safety presentation with feedback rubric

    From start to finish, the course took under an hour to build. It was tailored to his actual workday. His teacher later reported that his communication had become noticeably clearer and more confident.

    This was not a one-off. We have now repeated this flow for dozens of learners in different industries, each time mapping everything back to GSE ranges and skill targets.

    Why it works: AI + GSE = The right kind of structure

    AI helps us move fast. But the GSE gives us the structure to stay aligned.

    Without it, we’re just generating content. With it, we’re creating instruction that is:

    • Measurable and appropriate for the learner’s level
    • Easy for teachers to deliver
    • Consistent and scalable across programs

    The GSE gives us a shared language for goals, outcomes and progress. That is what keeps it pedagogically sound.

    Final thought

    A year ago, I wouldn’t have believed we could design a 20-lesson course in under an hour that actually delivers results. But now it’s just part of the workflow.

    AI doesn’t replace teaching. It enhances it. And when paired with the GSE, it gives us a way to meet learner needs with speed, clarity, and purpose. It’s not just an upgrade. It’s what’s next.

  • Children sat at desks in a classroom with their hands all raised smiling

    Back to school: Inclusive strategies to welcome and support students from day one

    By
    Reading time: 3 minutes

    As the new school year begins, teachers have an opportunity to set the tone for inclusion, belonging and respect. With the right strategies and activities, you can ensure every student feels seen, heard and valued from the very first day. Embracing diversity isn’t just morally essential: it’s a proven pathway to deeper learning, greater engagement and a more equitable society (Gay, 2018).

    Research consistently shows that inclusive classrooms foster higher academic achievement, improved social skills and increased self-esteem for all students (Banks, 2015). When students feel safe and respected, they are more likely to take risks, collaborate and reach their full potential.

  • A group of university students sat on the stone steps of a university campus

    From experience to innovation: How PTE Academic helped shape ɫèAV English Express Test

    By
    Reading time: 2 minutes

    When we launched the ɫèAV English Express Test, it’s true - we were not starting from scratch. We were building on years of experience, research, and innovation from PTE Academic, our globally recognised, high-stakes English test trusted by thousands of institutions.

    ɫèAV English Express Test may be new, but it is backed by everything we have learned from delivering millions of secure, accurate, and trusted assessments around the world.

    A legacy of trust

    PTE Academic has been setting the standard for English language testing since 2009. It is known for its AI-powered scoring, robust security, and global recognition. Over the years, we have refined every part of the testing journey, from how we assess speaking and writing, to how we protect against fraud and ensure fairness.

    That legacy gave us a strong foundation to build something new. With ɫèAV English Express Test, we took the best of what we know and reimagined it for a different kind of test taker, one who needs speed, flexibility, and simplicity, without compromising on quality.

    What we carried forward

    ɫèAV English Express Test uses the same AI scoring technology that powers PTE Academic, trained on over 147,000 responses and verified by human experts. 

    This ensures that every score is consistent, fair, and accurate, no matter where or when the test is taken. We also brought our deep understanding of test security into the design of ɫèAV English Express Test. From dual-camera proctoring to biometric voice verification, every layer of the test is built to protect integrity and build trust. 

    And just like PTE Academic, ɫèAV English Express Test is aligned to the Global Scale of English and mapped to CEFR levels, so institutions can set score requirements with confidence. 

    Designed for a new generation of learners

    While PTE Academic is ideal for students applying globally, ɫèAV English Express Test is purpose-built for learners with their sights set on the United States. It is still faster, fairer and simple, all at a great price, without losing the rigour that institutions expect.

    Students can take the test from home, receive results in minutes, and get certified scores within 48 hours. That kind of accessibility is a game-changer, especially for students in remote regions.

    Why this matters for institutions

    By accepting ɫèAV English Express Test, institutions are not just offering another test option. They are offering a test backed by years of proven success. They are giving students a faster, more flexible way to apply, while maintaining the standards that support academic success.

    And for institutions already familiar with PTE Academic, ɫèAV English Express Test is a natural extension, one that complements your admissions toolkit and helps you reach more students, more easily.

    Experience you can trust

    At ɫèAV, we believe that innovation should be grounded in experience. That is why ɫèAV English Express Test is not just a new test. It is the next step in our mission to make English testing more accessible, more secure, and more student-friendly.

    Because when we combine what we have learned with what students need today, we create something truly powerful.