Local to global: How English skills unlock a career in leadership

Samantha Ball
Two coworkers discussing some sticky notes on a class window
Reading time: 4 minutes

Of the 1.5 billion English speakers in the world, over half learned it as a second or additional language.

The “language of business”, English has become a foundational skill for anyone looking to work in an international business or at a leadership level, and many English as a Second Language (ESL) speakers find themselves working in English on a daily basis.

But working in your second or third language comes with a unique set of challenges and opportunities.

We spoke to five global leaders about the role English has played in their careers, the challenges of being an ESL speaker, and how businesses can create a culture where everyone has a voice.

How English skills unlock a career in leadership
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A passport to leadership

Strong English skills open doors. More than three-quarters of people with advanced English skills are in senior or leadership roles, compared to just 32% of those with limited English proficiency.

色猫AV Languages CTO, , describes English as a “passport for this new world of opportunities, opening many, many doors I wouldn’t have had access to.”

There’s a cumulative effect, with one door opening and leading to the next.

Brushing up on his English skills was the spark that won Perrucci a scholarship to Denmark. That semester blossomed into a six-year stay, multiple degrees, his first international job opportunity, and a career with well-known global brands.

Whether it was getting onto a top MBA program or that first role at a big international company, for all the leaders we spoke to, English has proved to be a career catalyst.

More diversity, more innovation, more revenue

For companies looking to innovate and stand out in a competitive global market, an international team is essential.

“We’re aiming to build models of childcare that don’t exist at the moment”, explains Founder and CEO, .

“To do that, we need diversity of thought. With an international team, it’s more likely that someone will say “hey, I was living in Cape Verde for a while, and I saw this interesting thing”.

It’s an approach that pays off. found that businesses with more diverse management teams are more innovative, leading to 19% higher revenues.

Global customers, global team

A more diverse team can also help businesses stay close to their customers.

As technology has made it easier to operate across multiple countries, businesses quickly find themselves responding to the different needs, preferences, and expectations of customers all over the world.

“Reflecting the global nature of our business in our workforce means we can build a better, more effective service and a more successful business as a result”, explains , CEO of .

To help them stay close to their 5.2 million members across 420 cities, Zeeck’s team at InterNations is made up of more than 50 different nationalities.

English is the main language both for the InterNations team and platform, helping them create “a sense of oneness and community by using a shared language”.

The ultimate brain training

The leaders we interviewed spoke, on average, four languages, with many working across multiple languages on a day-to-day basis.

That experience of jumping between different languages also develops important leadership skills.?

“When you speak multiple languages,” explains Perrucci, “different parts of the brain have to work together and make connections… It teaches your brain to be flexible about what you see and the way you interpret it”.

Zeeck likened it to working out: “Just as going to the gym improves your physical wellbeing, the mental challenge of learning a new language is good exercise for the brain”. It’s one of the reasons he provides all of his team language training.

The mental load of language

But hopping between languages and navigating different cultural nuances can take its toll.

“People whose first language is English often overlook the computing power it takes to work in your second or third language,” explains?, Managing Director of International Wellbeing,?, who only spends around a third of his time speaking his mother tongue.

“Even when colleagues are fluent in the language you're communicating in, it might still take them a bit more energy than you expect”, he continues. “By Friday afternoon, for example, I’m struggling to think fluently in whichever language!”.

The challenge of speaking up

For those who are less confident in their English skills, it can significantly impact the way they contribute at work.

Less than half (48%)?of ESL speakers feel comfortable speaking up at work, and?only 10%?of employees with limited English proficiency felt they could express themselves fully at work.

The dynamic can change depending on who’s in the room. “I see the difference when ESL speakers are on calls with confident, fluent English speakers”, adds?, CEO and Founder of?.

“They speak less”, she continues, “they caveat their contributions with “I might be wrong”, and you can see their English actually worsens because they feel more stressed”.

Without the right culture and support, businesses miss out on the benefits of an international team they’ve recruited.

Conscious leadership

The task of building a team and helping overcome the challenges of global working falls to business leaders.

The five leaders we spoke to shared practical tips for supporting global teams, including acknowledging and proactively addressing differences, avoiding interrupting ESL speakers, and using voice notes for sensitive communication to allow tone and emotion to come through.

More fundamentally, ESL speakers need business leaders to build a culture where it’s ok to make mistakes.

Leaders with first-hand experience of being an ESL speaker are uniquely placed to understand their increasingly global teams, pre-empt their challenges, and nurture a culture that allows difference to shine.

The journey from local roles to global leadership positions hinges on strong communication skills. The stories shared by our leaders demonstrate how English proficiency not only unlocks individual career potential but also drives organizational success through innovation and diverse perspectives. By fostering a culture that values and supports language learning, businesses can harness these benefits, ensuring their teams are prepared to excel on the global stage.

This article is part of 色猫AV Languages’ series,?Global Voices: Leaders on Language and Business, an exclusive exploration into the pivotal role of language in achieving international business excellence. For more in this series, check out the leaders’ full interviews, coming soon to?

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    Build success beyond the classroom: Critical thinking and assessment

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    There are some common myths related to critical thinking and assessment. Many people believe that it’s impossible to assess critical thinking, especially in classes where language is limited. However, it can be done! Here, the key to success is crafting tasks and rubrics that allow you to separate language skills and cognitive skills. After all, a low language level doesn’t necessarily reflect your student’s ability to think critically.

    So, how can we measure how a student knows rather than just what they know?

    How to measure critical thinking

    Well, we first have to consider two types of assessment—formal and informal. Formal assessments tend to happen at the end of a task, lesson or skill-building activity and usually focus on the work the student has produced. Then, we have informal assessments. Those are the assessments that involve on-the-spot interactions. These types of assessments play a crucial role in measuring critical thinking.

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    Fostering critical thinking in the classroom

    提交者 Christina Cavage

    Critical thinking is a term often thrown around the teacher’s lounge. You often hear, “Of course, teaching critical thinking is essential.” However, in that same space, we may also hear the question, “But how?”

    Teaching students to think critically involves helping them to develop a critical mindset. What exactly does that mean, and how can we do that?

    What does it mean to think critically?

    Critical thinking is a complex process that involves students reflecting, analyzing and evaluating ideas. Building a community of critical thinkers in our classrooms involves going beyond the cognitive domains and building the affective domains.

    The cognitive domain concerns subject knowledge and intellectual skills, whereas the affective domain involves emotional engagement with an idea or learning material.

    This deliberate teaching of critical thinking needs to be part of our teaching toolkit. We need to develop a mindset around it in and out of our classrooms.

    How can teachers develop a critical-thinking mindset?

    Consider all the questions we pose to students during our classes. Do we expect a yes or no answer, or have we established a classroom environment where students offer considered reasons for their responses?

    By following some guiding principles, we can get into the practice of naturally expecting deeper answers:

    1. Students need to engage in critical thinking tasks/activities at all levels.
    2. Teachers need to provide space/time in the classroom to build critical thinking learning opportunities.
    3. Practicing critical thinking must be incorporated throughout the course, increasing complexity as students improve their critical thinking ability.
    4. Students must be given opportunities to practice transferring critical thinking skills to other contexts.

    Activities to foster critical thinking in the classroom

    Activity/Strategy #1: Categorizing

    Provide a set of vocabulary terms or grammatical structures on the board (or pictures for true beginners). Ask your students to gather in pairs or small groups and have them categorize the list. Ask them to be creative and see how diverse the categories can be.

    Example:

    Desk, computer, pencil, stove, dishes, forks, novel, cookbook, sink, shelf

    • Made from trees: pencil, novel, cookbook, desk.
    • Made from metal: fork, stove, sink, etc.

    Activity/Strategy #2: What’s the problem?

    Provide students with a short reading or listening and have your students define a problem they read or hear.

    Tomas ran up the steps into Building A. The door was closed, but he opened it up. He was very late. He took his seat, feeling out of breath.

    • Determine why Tomas was late.
    • Underline verbs in the past tense.
    • Create a beginning or ending to the story.

    Activity/Strategy #3: Circles of possibility

    Present a problem or situation. Consider the problem presented in strategy #2 above: Ask the students to evaluate the situation from Tomas’ point of view, then, from the teacher’s point of view, and then from his classmate’s point of view.

    This activity generates many conversations, and even more critical thinking than you can imagine!

    Activity/Strategy #4: Draw connections

    Provide students with a list of topics or themes they have studied or are interested in. Place one in the center, and ask them to draw connections between each one.

    Afterward, they should explain their ideas. For example:

    “Energy and environment are affected by sports. Most sports do not harm the environment, but if you think about auto racing, it uses a lot of fuel. It can negatively impact the environment.”

    Activity/Strategy #5: What’s the rule?

    Play students an audio clip or provide them with a reading text. Draw students’ attention to a particular grammatical structure and ask them to deduce the rules.

    Activity/Strategy #5: Establishing context

    Show your class an image and put your students in small groups. Give each group a task. For example:

    The Jamestown settlement in the United States
    “A famous historic site is the Jamestown Settlement in Virginia. People from England were the first people to live in Jamestown. When did they arrive? They arrived in 1607. They built homes and other buildings. They looked for gold, silver and other materials. They sent the materials back to England. It was a hard life. Jamestown wasn’t a good place to settle. The winters were cold, and the settlers didn’t know how to protect themselves. After some time, they traded with the Native Americans, including tools for food. This helped the hungry settlers. Did many people die? Yes, many of the first settlers died. Later, more settlers arrived in Jamestown. It wasn’t easy, but in the end the settlement grew.”

    Ask questions like this:

    • If this were in a movie, what would the movie be about?
    • If this were an advertisement, what would it be advertising?
    • If this were a book, what would the book be about?

    There are many other wonderful strategies that can help build a classroom of critical thinkers. Getting your students accustomed to these types of tasks can increase their linguistic and affective competencies and critical thinking. In addition to these on-the-spot activities, consider building in project-based learning.

    How can you incorporate project-based learning into your classroom?

    Project-based learning often begins with a challenge or problem. Students explore and find answers over an extended period of time. These projects focus on building 21st Century Skills: Communication, Creativity, Collaboration, and Critical Thinking.

    They also represent what students are likely to encounter when they leave our English language classes.

    An example project

    Consider this project: Our cafeteria is outdated. It does not allow for food variety, or for guests to sit in groups of their desired size and activity level. Survey students who use the cafeteria. Follow up the survey with interviews. Determine how your group can reimagine the cafeteria. Prepare a proposal. Present your proposal.

    You can imagine the amount of language students will use working on this project, while, at the same time, building a critical mindset.

    Teaching critical thinking is all about building activities and strategies that become part of your teaching toolkit, and your students’ regular approach to problem-solving.

  • A young boy in a room full of books thining with his hand to his head, there is a lightbulb graphic above him

    Success beyond class: Critical thinking skills and academic english

    提交者 Christina Cavage

    English for Academic Purposes (EAP) classes are designed to prepare students for higher education delivered in English. Students are expected to hold their own among a class full of fluent English speakers. So it’s essential that they have not only the language skills, but the academic and social skills that tertiary education demands today. And it’s up to teachers to ensure our students develop these skills – but that requires a balancing act.

    Many EAP courses lack the authenticity of the college classroom experience. Lectures are generally relatively short, only 5-10 minutes long. Reading is scaffolded, and the content is very structured, even overly structured. Then, our students move into their academic courses where they encounter two-hour lectures, 50+ pages of reading, and content that is far from scaffolded. So, how do we bridge these academic, linguistic and social gaps? Let’s look at some techniques to help students succeed in higher education.

    Bridging the linguistic gap

    Linguistics gaps may involve content-specific language, or the informal language students encounter when they work with other students, or the connotative and denotative meanings and contexts of a word. To bridge this gap, we need to build deep conceptual vocabulary knowledge. We don’t want students only to have label knowledge. Label knowledge allows students to pass a vocabulary text where matching or multiple choice is present. But that is not enough in an academic environment. Deep conceptual knowledge means truly knowing a word.

    So, what does it mean to know a word? Well, according to linguistics scholar Paul Nation, a student needs to know the following:

    • The spoken and written form?
    • The parts of the word that have meaning
    • The word's forms and their meanings
    • The concepts and vocabulary associated with the word
    • The grammatical function, any collocations
    • The register and frequency of the word

    That is a whole lot!

    To build this extensive knowledge, we need to do so in an intentional manner. We need to build various activities that develop and foster critical thinking skills and engage students.

    Here is an example:

    “Hello! I am so glad to see so many of you at our special lecture today. Today, I am going to describe how a mixed community is planned and built. First, let’s look at what a mixed purpose community is, and then we will discuss the planning and building. As many of you know, a mixed purpose community is a neighborhood that includes residential spaces, business spaces, services and green spaces. How about the planning? First, when planning mixed purpose communities, architects, city planners and builders work together to plan where everything will be located. Because they want the community to be a fully walkable one, they need to think about how far homes are from schools, services and other businesses. Then, they carefully look at what kinds of businesses and services are needed. Next, they must design sidewalks so people can easily get to anywhere in the community, and not worry about car traffic. Today, planners are even looking at including bicycle paths, as more and more people are riding bicycles to work. Lastly, they need to consider the different types of residential space they will need. They build homes and apartments to attract all a wide variety of residents. These communities are becoming more and more popular, but planning them still takes time and a team of people.”

    The terms mixed and community are bolded. You can engage students with a simple noticing activity of how these words are used, the forms they take, the words around them, their collocations and the concepts associated with these words. An exercise like this will help students develop a deep understanding of these words. And that deep understanding will enable students to make connections and draw conclusions around these terms.

    Bridging the academic gap

    EAP students move from very scaffolded EAP courses to courses where they must listen and take notes for 50 minutes or read 50+ pages before class. Additionally, their professors often do not build background knowledge, or scaffold learning, as they expect students to enter their classrooms with this understanding. And this can create an academic gap.

    When it comes to bridging this gap, content can be the vehicle for instruction. Exposing students to the language of academic disciplines early on can build background knowledge, and be highly motivating for students who crave more than rote language instruction.

    Bringing the social gap

    When students enter their university courses they will be expected to work with peers, engage in group activities, negotiate, take turns and assert their own ideas into a dialogue. These social skills require language which needs to be developed and practiced in their EAP courses.
    You can do this by building instructional tasks and learning around developing and practicing critical thinking skills. Consider introducing project-based learning to your class. In project-based learning, students must work with their peers, learning how to prioritize, negotiate and assign responsibility. Bringing in these types of tasks and activities helps develop soft and critical thinking skills.