Accessibility
1. Accessibility at ɫèAV Canada
ɫèAV Canada benefits from the many contributions made by people with disabilities. ɫèAV Canada is committed to providing accessible customer service because we all benefit when everyone has access to places, people, and experiences.
The accessibility plan outlines the policies and actions that ɫèAV Canada will put in place to improve opportunities for people with disabilities.
2. Policy
Download ɫèAV Canada AODA Policy Document (PDF | 123.36 KB)
If you would like to receive this document in an alternate format, please submit your request to accessibility@pearsoncanada.com
3. Disruption of Services
If there is a temporary disruption in the facilities or services ɫèAV Canada provides for persons with disabilities, ɫèAV Canada will provide notice of the reason, the expected duration and available alternatives if any. Notice may be by recorded message, posting on the ɫèAV Canada website or other reasonable means in the circumstances.
4. Feedback Process
ɫèAV Canada has established a process for receiving and responding to feedback about services to persons with disabilities:
We welcome feedback:
- by telephone: (647) 245-7906. Just ask for Human Resources.
- in writing: ɫèAV Canada Human Resources,Ìý176 Yonge St 6th Floor, c/o Wework, Toronto ON M5C 2L7
- by email: accessibility@pearsoncanada.com
All feedback will be collected by the Human Resources Department and directed to the appropriate person who can take action.
All persons providing feedback will be responded to in a timely and accessible manner.