ɫèAV+ App Support
Tips for using the ɫèAV+ mobile app
Devices & system requirements
You can use the ɫèAV+ app on up to 2 authorised devices at once. For example, if you are using the ɫèAV+ app on a phone and tablet, that’s 2 devices.
You can also access your eTextbook using the web browser on your computer. Only 1 web browser can access an eTextbook at a time.
You can access eTextbooks and Study Prep in ɫèAV+ with our free mobile app on your smartphone or tablet. Ìý
If you prefer to access ɫèAV+ on your computer, you can use any browser (Google Chrome, Microsoft Edge, Mozilla Firefox, Apple Safari).
You can swap 1 of your 2 authorised devices for a new device each month. Once you’ve made a swap, you won’t be able to do it again until the next calendar month.
The ɫèAV+ mobile app runs on a wide variety of Apple and Android devices, including:
iPhone®, iPad®, or iPod touch®Ìý
iOS 15.0 or laterÌý
Android smartphones or tabletsÌý
Android 6.0 or laterÌý
You can access eTextbooks and Study Prep in ɫèAV+ with both Microsoft® Windows and MacOS (OS X) operating systems.
ɫèAV+ is supported on Google Chrome, Microsoft Edge, Mozilla Firefox, Apple Safari.
Microsoft® Windows 10 system requirements:
- Recommended: Google Chrome
- Also supported: Mozilla Firefox and Microsoft Edge
MacOS (OS X) 10.13, 10.14, 10.15 system requirements:
- Recommended: Apple Safari
- Also supported: Google Chrome and Mozilla Firefox
Using the ɫèAV+ mobile app
If you already have a ɫèAV username and password, you’ll all set to start using ɫèAV+ on any device.
You’ll use the same credentials to access:
- ɫèAV+ on a browser
- ɫèAV+ mobile app
- eTextbooksÌýin ɫèAV+
- Study Prep in ɫèAV+
- ɫèAV.comÌý
- MyLab
- Mastering
- Revel
Note: If you purchased an eTextbook or Study Prep in the past on the US ɫèAV+ site, please create a new account on the United Kingdom ɫèAV.com site to make a purchase or access your products.
We’ll let you know when we’ve updated something in ɫèAV+. To see our new features. We’re constantly adding new features, so check back often.
Troubleshooting in the ɫèAV+ app
If you have an eTextbook plan, but the title you purchased is not in your library, here are a few things to check:
- Did you receive a confirmation email from us when you purchased your eTextbook in ɫèAV+? If not, your plan may not have been successfully processed.Ìý
- Did you sign in with the same username you used when you bought your eTextbook? Check to be sure you’re using the same username and password for all your ɫèAV products, including ɫèAV+. You can find your username and passwordÌýin your ɫèAV+ welcome email.)Ìý
- If your initial access term has ended, you won’t see yourÌýeTextbook in your ɫèAV+ library. If you’d like to access it again, you can buy another access term through pearson.com.
Ìý
Copy and paste functions are disabled in eTextbooks to protect the authors’ intellectual property. We’re investigating a solution that will allow students to copy small amounts of text, possibly along with citation information. But right now, this feature is not available in ɫèAV+.
Not all eTextbooks have the audiobook feature yet. To see if yours does, go to an open page in your eTextbook and look for the Audio (headphone icon) in the navigation menu. If the icon shows, audio support is available. We’re working to make audio support available in all eTextbooks in ɫèAV+.
Check your internet connection. ɫèAV+ needs an internet connection to open links to media and websites. If you don’t have internet access where you are, you can use a mobile hotspot or cell service to access all your ɫèAV+ study tools.